no underline---link

[coryspc]

i installed the essentials pack...before i could send a link by email and it would underline the link so people could click the link and go to the site.
now it only puts the page with no underline so you would have to copy and paste.
anyone know the fix....

 

[Irene]

You don't mention which version of Office you are using, but Outlook 2007 might be rectified as follows:
How do I RESTORE previous underlining of hyperlinks to internet UR

Go to Office button > Word Options > Proofing > AutoCorrect Options > AutoFormat
As You Type and check the box for "Internet and network paths with hyperlinks".
That will take care of converting any new addresses as you type them.

To convert addresses that are already in documents, check the same box on the
separate AutoFormat tab of the same dialog, and uncheck everything else to avoid
unwanted changes. After OKing the dialog, click Office button > Word Options >
Customize, choose the All Commands category, and add the AutoFormat Now command
to the Quick Access Toolbar. Click that button to apply the hyperlinks. (When
you're done updating existing documents, you can right-click the toolbar button
and choose to remove it.)

 

[coryspc]

no no no from internet page of dropdowns when u go to send link by e-mail it is supposed to bring up an email with the link to the page. so all the person has to do is click it and it takes them to the page. since the essentials update this nolonger happens. u dont get a clickable link.

 

[roncerr]

In another post someone said to hit enter after the link to make it clickable. Perhaps adding a space after the url would also work.

 

[coryspc]

thank you i am aware of that and they both work. however sending a link and going through extra steps when there is no reason to is a big waste of time. ive been sending links for years and it was a matter of 2 clicks and now because some goof ball didnt do his job it makes life harder than it should be. i am so angry that people are allowed to screw up something that has worked great all these years....

 

[coryspc]

i guess nobody knows the cure.

 

[Irene]

thank you i am aware of that and they both work. however sending a link and going through extra steps when there is no reason to is a big waste of time. ive been sending links for years and it was a matter of 2 clicks and now because some goof ball didnt do his job it makes life harder than it should be. i am so angry that people are allowed to screw up something that has worked great all these years....

You may be angry, but it will not solve your problem venting your anger here.

Perhaps a little more clarity of information would help us to help you:

- which browser are you using?
- You refer to installing the "essentials pack" : Do you mean Windows Live Essentials?
- Are you using Windows Live Mail?

​

Another possibility - Has the update changed the default email setting?:
Change which programs Windows uses by default

 

[Gornot]

Yes, all things considered, I think he means Windows Live Essentials. This issue has been happening to me as well, and it seemed account related rather than preference related, which is weird.

I would use one account in Messenger or Mail and this issue would occur, then I would log in with another account and everything would work just fine.
This, however, stopped when I updated to v2011, though, but still I am curious about what could cause this.

 

[coryspc]

sounds like i need v2011.. what is it what does it do and where do i get it....

 

[Dwarf]

Here you go: Windows Live Essentials 2011 - Download free Microsoft programs

 

[roncerr]

sounds like i need v2011.. what is it what does it do and where do i get it....

I thought you already had it...it's the one that's been out since last December. If you use 2011 be sure to also do a repair install at some point to fix some bugs such as Junk Mail filtering. Just go to Programs and Features, highlight Windows Live essentials, click "repair" at the top and choose "repair" in the next window. It will repair all installed components of Essentials, including Mail.

 

[coryspc]

right u r if v 2011 is live essentials thats what i have and thats what started this mess...
i did the repair and when i did the send page and send link were greyed out so i couldnt click them ..
when i went to set mail as default they came back so i could click them again but same as before with no clickable link. what a joke. why doest gates check the work of his slackers personaly...but im sure if he is sending a link he would fix it and not let these things happen again...............

 

[roncerr]

Make sure you have the mail sending option set to html (not plain text). If that doesn't fix it then just add the space after the url. Personally I'm using the 2009/2010 version of WLM (and Essentials) which does the "send link by email" properly. May not be worth the trouble to go back to the older version just for that one bug.

 

[coryspc]

how do u set html

 

[roncerr]

Look for the "Options" Window. There should be several tabs one of which is "Send". At the bottom of "Send" tab there are choices for the mail and news sending formats.

 

[coryspc]

didnt fix it.. i guess i will have to go through the added steps unless someone else has an answer. thanks for the help...

 

[gsuburban]

Seems to be a common problem and it might be related to "upgrading" from windows live mail 2009 to 2011 Essentials. This issue occurs with my computers as well including a new install of windows and a new install of essentials 2011. 2009 didn't work so good with windows 8.1 so I upgraded (did not uninstall 2009 first) and this "not active" link issue began. With 2009, it worked just fine.

I'm sure there is a registry repair process to a .dll but I have yet to find one for windows live mail. Outlook express has a "reset" process and it worked for various issues it had with XP such as, "send to email recipient" and "resizing pictures" or "cannot open attachments".

Looks like we lost Irene in this fix and she didn't read too well on the first post it does mention essentials and she's asking "which email client are you using?".