Not able to rate my computor

[gibsonman]

It hangs on windows decoding...any suggestions

 

[IggyAZ]

Hi and welcome.

This may help pinpoint a possible problem.
Go and search for CMD
Stsrt it and in the black DOS screen type
sfc /scannow

Sfc /scannow will inspect all of the important Windows files on your computer, including Windows DLL files. If System File Checker finds an issue with any of these protected files, it will replace it.

 

[gibsonman]

It says I must be an administrator to run sfc....which I am

 

[Frostmourne]

It says I must be an administrator to run sfc....which I am

Run in an elevated command prompt.

 

[garrettnichols]

Click start, type cmd, then right click cmd.exe and click "run as administrator" to open an elevated command prompt.

 

[Frostmourne]

Click start, type cmd, then right click cmd.exe and click "run as administrator" to open an elevated command prompt.

Or press Ctrl+Shift+Enter at once.

 

[garrettnichols]

Click start, type cmd, then right click cmd.exe and click "run as administrator" to open an elevated command prompt.

Or press Ctrl+Shift+Enter at once.

Thanks for showing me up, Frostmourne