Solved Not connect to internet:Dependency group or service failed to start

do you think it will be easier if you do a remote control via team viewer?
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64bit
OS
Windows 7 Ultimate 64bit

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
do you think it will be easier if you do a remote control via team viewer?
What's your e-mail address?
Thank You so much, this solved my problem, I am able to connect to wifi after restarting my computer.

Even NlaSvc is working

Only services not working now are performance logs and alert access, homegroup listening, windows firewall, and diagnostic policy services
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64bit
OS
Windows 7 Ultimate 64bit
I am trying to replace the hiv file for dps however it shows access denied

is it supposed to be replaced to current control set or control set 001
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64bit
OS
Windows 7 Ultimate 64bit
sfc/scannow gives errors
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64bit
OS
Windows 7 Ultimate 64bit
I am trying to replace the hiv file for dps however it shows access denied

is it supposed to be replaced to current control set or control set 001
Quite normal. Even administrators are not allowed to change them
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
Only services not working now are performance logs and alert access, homegroup listening, windows firewall, and diagnostic policy services

All access denied?
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
sfc/scannow gives errors
Did you see this in log?
Code:
2012-12-18 18:34:04, Info                  CSI    000002ea [SR] Verify complete
2012-12-18 18:34:04, Info                  CSI    000002eb [SR] Repairing 1 components
2012-12-18 18:34:04, Info                  CSI    000002ec [SR] Beginning Verify and Repair transaction
2012-12-18 18:34:04, Info                  CSI    000002ed Hashes for file member \??\[COLOR=red][B]C:\Windows\System32\nlasvc.dll[/B][/COLOR] do not match actual file [l:20{10}]"nlasvc.dll" :
  Found: {l:32 b:oCeuCONwWDFsAE150DgUn/niM8Hszh1nKrX+VcOys60=} Expected: {l:32 b:4j8ySRNVSiPNBD3SfUMFr2L0jAVhoPx7eBHlW3Sxvnk=}
2012-12-18 18:34:04, Info                  CSI    000002ee [SR] Repairing corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:20{10}]"nlasvc.dll" from store
2012-12-18 18:34:04, Info                  CSI    000002ef Repair results created:
POQ 123 starts:
     0: Move File: Source = [l:192{96}]"\SystemRoot\WinSxS\Temp\PendingRenames\9007802a78ddcd01a8360000ac1d901c._0000000000000000.cdf-ms", Destination = [l:104{52}]"\SystemRoot\WinSxS\FileMaps\_0000000000000000.cdf-ms"
    1: Move File: Source = [l:162{81}]"\SystemRoot\WinSxS\Temp\PendingRenames\a12e802a78ddcd01a9360000ac1d901c.$$.cdf-ms", Destination = [l:74{37}]"\SystemRoot\WinSxS\FileMaps\$$.cdf-ms"
    2: Move File: Source = [l:214{107}]"\SystemRoot\WinSxS\Temp\PendingRenames\7ae5862a78ddcd01aa360000ac1d901c.$$_system32_21f9a9c4a2f8b514.cdf-ms", Destination = [l:126{63}]"\SystemRoot\WinSxS\FileMaps\$$_system32_21f9a9c4a2f8b514.cdf-ms"
    3: Hard Link File: Source = [l:228{114}]"\SystemRoot\WinSxS\amd64_microsoft-windows-nlasvc_31bf3856ad364e35_6.1.7601.17964_none_c575f33221b24ff7\nlasvc.dll", Destination = [l:68{34}]"\??\C:\Windows\System32\nlasvc.dll"
POQ 123 ends.
nlasvc.dll was corrupt, but is repaired now! that's why nlasvc works after reboot
Please run: sfc/scannow again. No errors anymore?
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
For the windows firewall service please try the fix it tool below you will have to be logged on as an administrator to run the tool and restart the computer after running the fix.

Diagnose and fix Windows Firewall service problems automatically

Also the Windows event log service is that running if it is not please try and start it and if it gives an error please post error?
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64AMD turion 64x2 TL-64 2.2GhzSodimm DDR2 4GBATI Radeon 1250 128MB IGP
Computer Manufacturer/Model Number
HP Compaq 6715B
OS
Windows 7 Ultimate x64
CPU
AMD turion 64x2 TL-64 2.2Ghz
Motherboard
HC030
Memory
Sodimm DDR2 4GB
Graphics Card(s)
ATI Radeon 1250 128MB IGP
Hard Drives
Fujitsu Siemens 500GB sata 3.0 Gb/s

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
windows firewall: could not start firewall on local computer, refer to error 5
diagnostic policy service: error 5 access denied
homegroup listening: error-2147023143
performence logs: error 5 access denied


I am downloading the repair disc

I tried the fixit tool but it saays it cannot repair the service because norton firewall is installed


I just tried sfc/scan again but it came with no errors
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64bit
OS
Windows 7 Ultimate 64bit
windows firewall: could not start firewall on local computer, refer to error 5
diagnostic policy service: error 5 access denied
homegroup listening: error-2147023143
performence logs: error 5 access denied


I am downloading the repair disc

I tried the fixit tool but it saays it cannot repair the service because norton firewall is installed


I just tried sfc/scan again but it came with no errors
sfc/scannow ..no errors... great!
uninstall norton, reboot and run fixit again
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
I did the windows 7 repair option and now all the services and my computer is working perfectly, thank you so much for your help, I appreciate it greatly.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64bit
OS
Windows 7 Ultimate 64bit
I did the windows 7 repair option and now all the services and my computer is working perfectly, thank you so much for your help, I appreciate it greatly.
Did you do a repair install? If so:

   Tip
ITEMS THAT WILL BE RESET TO DEFAULT OR AFFECTED:
  • Sounds
  • Services
  • Visual Effects Settings
  • Device Drivers - Be sure to have these handy to reinstall. They do not always remain after the repair (upgrade) install.
  • You may lose the ability to sign on to MSN Messenger, to solve this problem have a look at this thread Unable to sign in to WLM.
  • You may lose your custom themes due to not having permisions set on the old themes. Go to the hidden themes folder at C:/Users/(User-Name)/AppData/Local/Microsoft/Windows/Themes, then Take Ownership of the themes folder and you will now have all your themes back.
  • It has been reported that you may also lose your Media Center gadget after doing the repair install.
  • Windows Updates will need to be checked and reinstalled again.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
the restore went fine, i got an error saying net framework was corrupt and it auto repaired itself, now I did a windows update and installed 59 updates at once and for a half an hour the screen has been at windows is shutting down
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64bit
OS
Windows 7 Ultimate 64bit
the restore went fine, i got an error saying net framework was corrupt and it auto repaired itself, now I did a windows update and installed 59 updates at once and for a half an hour the screen has been at windows is shutting down
net framework was corrupt and it auto repaired itself... can be... don't know.

Updates installed succesfully as it seems? then it asked you to shutdown. Still shutting down?
disk activity? animation on screen?
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
Yes it shows the moving circle
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64bit
OS
Windows 7 Ultimate 64bit

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
Did you see "configuring 10%, 20%" or something like that on shutdown of just before shutdown? If so... did it complete to 100%?
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
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