Not-genuine Windows label in System Properties

[mewakitty]

Hi everyone,

I have a Windows 7 license from Dreamspark that I am trying to use on this computer. I used to get the warning in the lower right hand corner about it not being genuine, I entered the key and that went away. However, in my System Settings it still does not say "Genuine" -- just that it is activated and to ask for Genuine Windows.

I have Windows 7 Professional x64 with SP1.

Here is my MGADiag report:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-THPFX-8MTP7-RMCW6
Windows Product Key Hash: okUbHwgPebF6LJGB2x869jB/qa4=
Windows Product ID: 00371-701-3385995-06997
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {888FF0B1-6782-4620-9B92-E62D76BAEEE0}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130318-1533
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{888FF0B1-6782-4620-9B92-E62D76BAEEE0}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-RMCW6</PKey><PID>00371-701-3385995-06997</PID><PIDType>5</PIDType><SID>S-1-5-21-1263677561-3265957092-1758069099</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite L300</Model></SYSTEM><BIOS><Manufacturer>INSYDE</Manufacturer><Version>1.50</Version><SMBIOSVersion major="2" minor="4"/><Date>20080710000000.000000+000</Date></BIOS><HWID>7BFF3007018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSINV</OEMID><OEMTableID>TOSINV00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: c1e88de3-96c4-4563-ad7d-775f65b1e670
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00212-701-338599-00-1033-7601.0000-1892013
Installation ID: 019325068594441134852871787436015263263335313184786424
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: RMCW6
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 7/8/2013 6:33:03 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: NAAAAAEABAABAAIAAAABAAAAAgABAAEA6GH27tS/RoP8kJyReIyq0NI6aOlaW/RM5EIqhQ==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			TOSINV		TOSINV00
  FACP			TOSINV		TOSINV00
  HPET			TOSINV		TOSINV00
  BOOT			TOSINV		TOSINV00
  MCFG			TOSINV		TOSINV00
  ASF!			TOSINV		TOSINV00
  SLIC			TOSINV		TOSINV00
  SSDT			PmRef		CpuPm

I have recreated the Licensing store on multiple occasions and this does not go away. Thoughts?

 

[mewakitty]

Anyone?

 

[VistaKing]

mewakitty

I have asked NoelDP to take a look at your thread .

 

[NoelDP]

Try validating at www.microsoft.com/genuine/validate using Internet Explorer - that should kick it into submission

 

[mewakitty]

I have tried that one. It downloads a file, running which just says "update completed" and then nothing happens - no "Continue" button or anything :/ The window just stays open until I close it.

 

[NoelDP]

Go to www.Microsoft.com/genuine/diag and see what it has to say