Not Running Genuine Windows

W

Wakkarr

New member
Local time
1:29 AM
Messages
29
Recently received the not running genuine windows error. I got a similar error message about 18 months ago which was resolved, and a separate issue which required that I re-install windows about 6 months ago.

I've run chk dsk /c and sfc scannow scans.

Report below.

Code: 
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE22
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-RHJ8R-68CWM-YCHPJ
Windows Product Key Hash: 51wBiyN0OeHfsw4C9E5COomQkZo=
Windows Product ID: 00359-OEM-8703172-76085
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {54CFF02A-03E9-441D-AEEB-DDDC6BBDBE60}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130828-1532
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\sppcommdlg.dll[Hr = 0x800b0100]

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{54CFF02A-03E9-441D-AEEB-DDDC6BBDBE60}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-YCHPJ</PKey><PID>00359-OEM-8703172-76085</PID><PIDType>3</PIDType><SID>S-1-5-21-2876049839-3386658295-176348538</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>GA-890XA-UD3</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>FC</Version><SMBIOSVersion major="2" minor="4"/><Date>20100802000000.000000+000</Date></BIOS><HWID>10383F07018400FA</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>AUS Eastern Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>C22CE8413AA073A</Val><Hash>7R+TQOSNrYmC9zGNLrJ1kiPQiYU=</Hash><Pid>81602-925-6562414-68489</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
Activation ID: 586bc076-c93d-429a-afe5-a69fbc644e88
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00174-031-776085-02-1033-7601.0000-2402013
Installation ID: 012325125842138920914103211330719384373893385120519152
Processor Certificate URL: [url]http://go.microsoft.com/fwlink/?LinkID=88338[/url]
Machine Certificate URL: [url]http://go.microsoft.com/fwlink/?LinkID=88339[/url]
Use License URL: [url]http://go.microsoft.com/fwlink/?LinkID=88341[/url]
Product Key Certificate URL: [url]http://go.microsoft.com/fwlink/?LinkID=88340[/url]
Partial Product Key: YCHPJ
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 22/04/2014 2:50:10 AM

Windows Activation Technologies-->
HrOffline: 0x8004FE22
HrOnline: N/A
HealthStatus: 0x0000000000004000
Event Time Stamp: 4:21:2014 19:41
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui


HWID Data-->
HWID Hash Current: PAAAAAIABwABAAEAAAACAAAAAgABAAEA6GFYSDAPdxYIhdzf3BXCj3yHEDNU8oTHGoZiPVzkzIP7A44u

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			GBT   		GBTUACPI
  FACP			GBT   		GBTUACPI
  HPET			GBT   		GBTUACPI
  MCFG			GBT   		GBTUACPI
  SSDT			PTLTD 		POWERNOW
  MATS			GBT
 
Last edited:

My Computer

Computer type
PC/Desktop
OS
Windows 7 Home Premium 64
Lets see what can be fixed by the system.

1. Click Start
orb.png

2. In the search box, type cmd
3. In the list that appears, right-click on cmd.exe and choose Run as administrator
4. In the command window that opens, type sfc /scannow and hit enter.

Report the output from the command window once it finishes.

Is Vistalizator installed on your system?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
Sound Card
Realtek Integrated
Monitor(s) Displays
Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
Case
Thermaltake Element S VK60001W2Z
Cooling
Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
Keyboard
Logitech G110
Mouse
Logitech MX518
Last edited:

My Computer

Computer type
PC/Desktop
OS
Windows 7 Home Premium 64
Bump.
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Home Premium 64
I need more help with this one...look out for NoelDP's reply here.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
Sound Card
Realtek Integrated
Monitor(s) Displays
Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
Case
Thermaltake Element S VK60001W2Z
Cooling
Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
Keyboard
Logitech G110
Mouse
Logitech MX518
You have some fairly serious corruption present -

Please download and save the CheckSUR tool from http://support.microsoft.com/kb/947821
(you'll need to look in the details for Windows 7, downloading from the Microsoft Download Center)

Run it - The tool can take anywhere from 5 mins to a couple of hours to run (or 'Install') depending on how much it has to do, and may exit silently - it may appear to freeze for most of that time, but be patient.
The result is logged in the C:\Windows\Logs\CBS\CheckSUR.log file - and an archive …\checksur.persist.log file

Then zip the CheckSUR.log and upload it to your reply.

This will get rid of - or at least identify properly - two of the more serious errors, and may fix some of the ones I can see already.

Here's the list of errors from your log...

Code: 
[FONT=Verdana]Line 11613: 2014-04-22 20:07:18, Info                  CSI    000008d4 [SR] Repairing 33 (0x0000000000000021) components
 Line 11614: 2014-04-22 20:07:18, Info                  CSI    000008d5 [SR] Beginning Verify and Repair transaction
 Line 11617: 2014-04-22 20:07:18, Info                  CSI    000008d7 [SR] Cannot repair member file [l:22{11}]"hidserv.inf" of hidserv.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 11620: 2014-04-22 20:07:18, Info                  CSI    000008d9 [SR] Cannot repair member file [l:22{11}]"mdmboca.inf" of mdmboca.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 11623: 2014-04-22 20:07:18, Info                  CSI    000008db [SR] Cannot repair member file [l:24{12}]"mdmgl002.inf" of mdmgl002.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 11626: 2014-04-22 20:07:18, Info                  CSI    000008dd [SR] Cannot repair member file [l:22{11}]"mdmdyna.inf" of mdmdyna.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 11629: 2014-04-22 20:07:19, Info                  CSI    000008df [SR] Cannot repair member file [l:32{16}]"comctl32.dll.mui" of Microsoft-Windows-Comctl32-v5.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"zh-CN", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 11632: 2014-04-22 20:07:19, Info                  CSI    000008e1 [SR] Cannot repair member file [l:32{16}]"comctl32.dll.mui" of Microsoft-Windows-Comctl32-v5.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"zh-HK", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 11635: 2014-04-22 20:07:19, Info                  CSI    000008e3 [SR] Cannot repair member file [l:32{16}]"comctl32.dll.mui" of Microsoft-Windows-Comctl32-v5.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"zh-TW", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 11638: 2014-04-22 20:07:19, Info                  CSI    000008e5 [SR] Cannot repair member file [l:28{14}]"cmiadapter.dll" of Microsoft-Windows-CmiAdapter, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 11641: 2014-04-22 20:07:19, Info                  CSI    000008e7 [SR] Cannot repair member file [l:26{13}]"ehitvhost.dll" of Microsoft-Windows-ehome-ehitvhost, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 11644: 2014-04-22 20:07:19, Info                  CSI    000008e9 [SR] Cannot repair member file [l:22{11}]"fms.dll.mui" of Microsoft-Windows-Font-FMS.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"zh-TW", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:10{5}]"win32", TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 11647: 2014-04-22 20:07:19, Info                  CSI    000008eb [SR] Cannot repair member file [l:22{11}]"fms.dll.mui" of Microsoft-Windows-Font-FMS.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"zh-HK", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:10{5}]"win32", TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 11650: 2014-04-22 20:07:19, Info                  CSI    000008ed [SR] Cannot repair member file [l:22{11}]"fms.dll.mui" of Microsoft-Windows-Font-FMS.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"zh-CN", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:10{5}]"win32", TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 11653: 2014-04-22 20:07:19, Info                  CSI    000008ef [SR] Cannot repair member file [l:32{16}]"msrating.dll.mui" of Microsoft-Windows-IE-Ratings.Resources, Version = 10.2.9200.16521, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 11656: 2014-04-22 20:07:19, Info                  CSI    000008f1 [SR] Cannot repair member file [l:30{15}]"DvdTransform.fx" of Microsoft-Windows-OpticalMediaDisc-Styles, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 11659: 2014-04-22 20:07:20, Info                  CSI    000008f3 [SR] Cannot repair member file [l:18{9}]"t1033.ngr" of Microsoft-Windows-SpeechRecognizerENU.ale, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 11662: 2014-04-22 20:07:21, Info                  CSI    000008f5 [SR] Cannot repair member file [l:28{14}]"sppcommdlg.dll" of Microsoft-Windows-Security-SPP-UX, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 11666: 2014-04-22 20:07:21, Info                  CSI    000008f7 [SR] Cannot repair member file [l:32{16}]"comctl32.dll.mui" of Microsoft.Windows.Common-Controls.Resources, Version = 5.82.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"zh-CN", VersionScope neutral, PublicKeyToken = {l:8 b:6595b64144ccf1df}, Type = [l:10{5}]"win32", TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 11670: 2014-04-22 20:07:21, Info                  CSI    000008f9 [SR] Cannot repair member file [l:32{16}]"comctl32.dll.mui" of Microsoft.Windows.Common-Controls.Resources, Version = 5.82.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"zh-HK", VersionScope neutral, PublicKeyToken = {l:8 b:6595b64144ccf1df}, Type = [l:10{5}]"win32", TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 11674: 2014-04-22 20:07:21, Info                  CSI    000008fb [SR] Cannot repair member file [l:32{16}]"comctl32.dll.mui" of Microsoft.Windows.Common-Controls.Resources, Version = 5.82.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"zh-TW", VersionScope neutral, PublicKeyToken = {l:8 b:6595b64144ccf1df}, Type = [l:10{5}]"win32", TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 11677: 2014-04-22 20:07:21, Info                  CSI    000008fd [SR] Cannot repair member file [l:54{27}]"about_BITS_Cmdlets.help.txt" of Microsoft.BackgroundIntelligentTransfer.Management.Module.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 11680: 2014-04-22 20:07:21, Info                  CSI    000008ff [SR] Cannot repair member file [l:70{35}]"Microsoft.MediaCenter.iTV.Media.dll" of Microsoft.MediaCenter.iTV.Media, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 11684: 2014-04-22 20:07:21, Info                  CSI    00000901 [SR] Cannot repair member file [l:16{8}]"ngen.exe" of NetFx-NGEN_EXE, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:b03f5f7f11d50a3a}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 11687: 2014-04-22 20:07:21, Info                  CSI    00000903 [SR] Cannot repair member file [l:24{12}]"prnrc00b.inf" of prnrc00b.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 11690: 2014-04-22 20:07:21, Info                  CSI    00000905 [SR] Cannot repair member file [l:24{12}]"ehiProxy.dll" of ehiProxy, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_MSIL (8), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 11693: 2014-04-22 20:07:21, Info                  CSI    00000907 [SR] Cannot repair member file [l:32{16}]"bthmigplugin.dll" of Microsoft-Windows-BTH-USER, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 11696: 2014-04-22 20:07:21, Info                  CSI    00000909 [SR] Cannot repair member file [l:20{10}]"comcat.dll" of Microsoft-Windows-COM-Base, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 11701: 2014-04-22 20:07:21, Info                  CSI    0000090c [SR] Cannot verify component files for Microsoft-Windows-IE-Behaviors, Version = 10.2.9200.16521, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
 Line 11706: 2014-04-22 20:07:21, Info                  CSI    0000090f [SR] Cannot verify component files for Microsoft-Windows-Scripting-VBScript, Version = 10.2.9200.16521, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
 Line 11709: 2014-04-22 20:07:22, Info                  CSI    00000911 [SR] Cannot repair member file [l:24{12}]"WMICOOKR.dll" of Microsoft-Windows-WMI-Core, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 11712: 2014-04-22 20:07:22, Info                  CSI    00000913 [SR] Cannot repair member file [l:24{12}]"calc.exe.mui" of Microsoft-Windows-calc.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 11715: 2014-04-22 20:07:22, Info                  CSI    00000915 [SR] Cannot repair member file [l:24{12}]"neth.dll.mui" of Microsoft-Windows-Net-Command-Line-Tool.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 11718: 2014-04-22 20:07:22, Info                  CSI    00000917 [SR] Cannot repair member file [l:42{21}]"PortableDeviceApi.dll" of Microsoft-Windows-WPD-PortableDeviceAPI, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 [/FONT]
 
Last edited:

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
CheckSUR files attached.
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Home Premium 64
I was expecting only two problems with manifest files - we got four instead!

Code: 
Unavailable repair files:
 winsxs\manifests\wow64_microsoft-windows-i..explorer-deployment_31bf3856ad364e35_9.4.8112.16421_none_ccba37fb200f8c74.manifest
 winsxs\manifests\amd64_microsoft-windows-scripting-jscript9_31bf3856ad364e35_10.2.9200.20831_none_ab16102e47e3e158.manifest
 winsxs\manifests\wow64_microsoft-windows-ie-behaviors_31bf3856ad364e35_10.2.9200.16521_none_c4f1c89596e23a06.manifest
 winsxs\manifests\wow64_microsoft-windows-scripting-vbscript_31bf3856ad364e35_10.2.9200.16521_none_d0884735d2bb6307.manifest

I'll post a fix for them later - but I suspect that at least one will fail, and we'll have to go the long route.

back later.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
I've uploaded a file - wkraa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder wkraa in the same place.
Open this folder - there should be one folder inside it (Manifests)

Copy the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Thanks. CheckSUR files attached.
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Home Premium 64
That's about what I expected - it almost certainly means that you have registry corruption in the form of a bitflip.

Let's see if it's in an easily-found place...


I need to have a look at your COMPONENTS registry hive

Please copy the C:\Windows\System32\config\COMPONENTS file (no extension) to your desktop and then compress it - upload the compressed file to your favoured fileshare site (preferably Dropbox or OneDrive) and post a link.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Hmmm - not a Bitfilip after all, but what appears to be a totally incorrect registry entry.

Please open an Elevated Command Prompt, and run the following commands.

Code: 
REG LOAD HKLM\COMPONENTS C:\Windows\System32\config\COMPONENTS
REG DELETE HKLM\cast\DerivedData\Components\wow64_microsoft-windows-i..explorer-deployment_31bf3856ad364e35_9.4.8112.16421_none_ccba37fb200f8c74\S256H
REG ADD HKLM\cast\DerivedData\Components\wow64_microsoft-windows-i..explorer-deployment_31bf3856ad364e35_9.4.8112.16421_none_ccba37fb200f8c74 /v S256H /t REG_BINARY /D 189ba7d1986e4fbe983757d8408751f829f6b8771ff8e358f5bfa7a3996135c6
REG UNLOAD HKLM COMPONENTS
 
.

So long as no error messages appeared,
Reboot, and then run another CheckSUR

If you get error messages, post back with the details!
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
When I enter the line

Code: 
REG DELETE HKLM\cast\DerivedData\Components\wow64_microsoft-windows-i..explorer-deployment_31bf3856ad364e35_9.4.8112.16421_none_ccba37fb200f8c74\S256H

it says 'ERROR: The System was unable to find the specified registry key or value.'

If I put in the next line

Code: 
REG ADD HKLM\cast\DerivedData\Components\wow64_microsoft-windows-i..explorer-deployment_31bf3856ad364e35_9.4.8112.16421_none_ccba37fb200f8c74 /v S256H /t REG_BINARY /D 189ba7d1986e4fbe983757d8408751f829f6b8771ff8e358f5bfa7a3996135c6

it says the parameter is incorrect.

I ran CheckSUR again anyway but still got

Code: 
Unavailable repair files:
	winsxs\manifests\wow64_microsoft-windows-i..explorer-deployment_31bf3856ad364e35_9.4.8112.16421_none_ccba37fb200f8c74.manifest
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Home Premium 64
OK - I'll do the deletion an rebuild here instead :)

back soon!
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Second thoughts - I just realised why the commands failed! (My error :()

Please open an Elevated Command Prompt, and run the following commands

Code: 
REG LOAD HKLM\COMPONENTS C:\Windows\System32\config\COMPONENTS
REG DELETE HKLM\COMPONENTS\DerivedData\Components\wow64_microsoft-windows-i..explorer-deployment_31bf3856ad364e35_9.4.8112.16421_none_ccba37fb200f8c74\S256H
REG ADD HKLM\COMPONENTS\DerivedData\Components\wow64_microsoft-windows-i..explorer-deployment_31bf3856ad364e35_9.4.8112.16421_none_ccba37fb200f8c74 /v S256H /t REG_BINARY /D 189ba7d1986e4fbe983757d8408751f829f6b8771ff8e358f5bfa7a3996135c6
REG UNLOAD HKLM COMPONENTS
 
.

That should correct the errors I made :)

reboot, and run the CheckSUR again.- post the new results.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Attached.

Still getting this:

Code: 
Unavailable repair files:
	winsxs\manifests\wow64_microsoft-windows-i..explorer-deployment_31bf3856ad364e35_9.4.8112.16421_none_ccba37fb200f8c74.manifest
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Home Premium 64
Hmmm - maybe we should check the amendment worked...

Please run the following commands, and post the results.

Code: 
REG LOAD HKLM\COMPONENTS C:\Windows\System32\config\COMPONENTS
REG QUERY HKLM\COMPONENTS\DerivedData\Components\wow64_microsoft-windows-i..explorer-deployment_31bf3856ad364e35_9.4.8112.16421_none_ccba37fb200f8c74 /S
REG UNLOAD HKLM\COMPONENTS
 
.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Code: 
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Windows\system32>REG LOAD HKLM\COMPONENTS C:\Windows\System32\config\COMPONEN
TS
The operation completed successfully.

C:\Windows\system32>REG QUERY HKLM\COMPONENTS\DerivedData\Components\wow64_micro
soft-windows-i..explorer-deployment_31bf3856ad364e35_9.4.8112.16421_none_ccba37f
b200f8c74 /S

HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\wow64_microsoft-windows-i..
explorer-deployment_31bf3856ad364e35_9.4.8112.16421_none_ccba37fb200f8c74
    identity    REG_BINARY    4D6963726F736F66742D57696E646F77732D496E7465726E65
744578706C6F7265722D4465706C6F796D656E742C2043756C747572653D6E65757472616C2C2056
657273696F6E3D392E342E383131322E31363432312C205075626C69634B6579546F6B656E3D3331
62663338353661643336346533352C2050726F636573736F724172636869746563747572653D776F
7736342C2076657273696F6E53636F70653D4E6F6E537853
    S256H    REG_BINARY    189BA7D1986E4FBE983757D8408751F829F6B8771FF8E358F5BFA
7A3996135C6
    c!microsoft-w..-deployment_31bf3856ad364e35_9.4.8112.16421_c2658da8ebaeca79
   REG_BINARY


C:\Windows\system32>REG UNLOAD HKLM\COMPONENTS
The operation completed successfully.
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Home Premium 64
What a difference a bit makes! - I had a typo in the code on one character...

Please open an Elevated Command Prompt, and run the following commands



Code: 
REG LOAD HKLM\COMPONENTS C:\Windows\System32\config\COMPONENTS
REG DELETE HKLM\COMPONENTS\DerivedData\Components\wow64_microsoft-windows-i..explorer-deployment_31bf3856ad364e35_9.4.8112.16421_none_ccba37fb200f8c74\S256H
REG ADD HKLM\COMPONENTS\DerivedData\Components\wow64_microsoft-windows-i..explorer-deployment_31bf3856ad364e35_9.4.8112.16421_none_ccba37fb200f8c74 /v S256H /t REG_BINARY /D 189ba7d1986e4fbf9837578d408751f829f6b8771ff8e358f5bfa7a3996135c6
REG UNLOAD HKLM\COMPONENTS 
 
.


That should correct the errors I made :)

reboot, and run the CheckSUR again.- post the new results.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
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