I recently reformatted and reinstalled everything on my computer. I was using Windows 7 32-bit with the release candidate. After backing up my important files and reformatting both hard drives I installed Windows 7 Ultimate 64-bit.
Before the reformat I was having trouble with my computer restarting (usually with a blue screen) once (and only once) every time I started my computer for the first time during the day. This blue screen does not happen on regular restarts or if my computer has just been off for a few minutes.
One more note: I have tested my RAM multiple times for errors and everything comes up clear.
So now after the reformat and the new 64-bit OS, I am getting the same problem. Almost every time the crash happens it has a new or different error message. To try to find the source of these problems, I installed WhoCrashed to try to help.
WhoCrashed now has a list of crashes and almost every one of them (the one exception currently being from a firewall I had that clashed with the anti-virus) points at ntoskrnl.exe as the source of the problems. Here are the examples:
As you can see, there are different error messages, which I can only guess relate to the stage of start-up the computer is in when it crashes. Sometimes it is almost immediately after turning the computer on, sometimes it is shortly after Windows starts loading, and sometimes it is at around the point when the desktop shows up.
Does anyone have a suggestion as to what to do?
Before the reformat I was having trouble with my computer restarting (usually with a blue screen) once (and only once) every time I started my computer for the first time during the day. This blue screen does not happen on regular restarts or if my computer has just been off for a few minutes.
One more note: I have tested my RAM multiple times for errors and everything comes up clear.
So now after the reformat and the new 64-bit OS, I am getting the same problem. Almost every time the crash happens it has a new or different error message. To try to find the source of these problems, I installed WhoCrashed to try to help.
WhoCrashed now has a list of crashes and almost every one of them (the one exception currently being from a firewall I had that clashed with the anti-virus) points at ntoskrnl.exe as the source of the problems. Here are the examples:
[FONT=Segoe UI, Arial]Crash dump directory: C:\Windows\Minidump[/FONT]
[FONT=Segoe UI, Arial][FONT=Segoe UI, Arial]Crash dumps are enabled on your computer.
[/FONT][/FONT]
[FONT=Segoe UI, Arial]On Mon 2010/02/08 7:42:54 your computer crashed
This was likely caused by the following module: [FONT=Segoe UI, Arial]ntoskrnl.exe[/FONT]
Bugcheck code: 0x50 (0xFFFFF88000000420, 0x0, 0xFFFFF800044E0710, 0x0)
Error: [FONT=Segoe UI, Arial]PAGE_FAULT_IN_NONPAGED_AREA[/FONT]
Dump file: C:\Windows\Minidump\020810-19453-01.dmp
[/FONT][FONT=Segoe UI, Arial]file path: C:\Windows\system32\ntoskrnl.exe
product: [FONT=Segoe UI, Arial]MicrosoftR WindowsR Operating System[/FONT]
company: [FONT=Segoe UI, Arial]Microsoft Corporation[/FONT]
description: NT Kernel & System
The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit may be another driver on your system which cannot be identified at this time.
[/FONT][FONT=Segoe UI, Arial]
[/FONT]
[FONT=Segoe UI, Arial]On Thu 2010/02/04 6:50:11 your computer crashed
This was likely caused by the following module: [FONT=Segoe UI, Arial]ntoskrnl.exe[/FONT]
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF800039E8807, 0xFFFFF88008476F30, 0x0)
Error: [FONT=Segoe UI, Arial]SYSTEM_SERVICE_EXCEPTION[/FONT]
Dump file: C:\Windows\Minidump\020410-19484-01.dmp
[/FONT][FONT=Segoe UI, Arial]file path: C:\Windows\system32\ntoskrnl.exe
product: [FONT=Segoe UI, Arial]MicrosoftR WindowsR Operating System[/FONT]
company: [FONT=Segoe UI, Arial]Microsoft Corporation[/FONT]
description: NT Kernel & System
The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit may be another driver on your system which cannot be identified at this time.
[/FONT][FONT=Segoe UI, Arial]
[/FONT]
[FONT=Segoe UI, Arial]On Wed 2010/02/03 6:12:37 your computer crashed
This was likely caused by the following module: [FONT=Segoe UI, Arial]ntoskrnl.exe[/FONT]
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF800039E9807, 0xFFFFF88007DE80F0, 0x0)
Error: [FONT=Segoe UI, Arial]SYSTEM_SERVICE_EXCEPTION[/FONT]
Dump file: C:\Windows\Minidump\020310-18735-01.dmp
[/FONT][FONT=Segoe UI, Arial]file path: C:\Windows\system32\ntoskrnl.exe
product: [FONT=Segoe UI, Arial]MicrosoftR WindowsR Operating System[/FONT]
company: [FONT=Segoe UI, Arial]Microsoft Corporation[/FONT]
description: NT Kernel & System
The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit may be another driver on your system which cannot be identified at this time.
[/FONT][FONT=Segoe UI, Arial]
[/FONT]
[FONT=Segoe UI, Arial]On Fri 2010/01/29 15:33:45 your computer crashed
This was likely caused by the following module: [FONT=Segoe UI, Arial]ntoskrnl.exe[/FONT]
Bugcheck code: 0x7F (0x8, 0x80050031, 0x6F8, 0xFFFFF8000329B798)
Error: [FONT=Segoe UI, Arial]UNEXPECTED_KERNEL_MODE_TRAP[/FONT]
Dump file: C:\Windows\Minidump\013010-20420-01.dmp
[/FONT][FONT=Segoe UI, Arial]file path: C:\Windows\system32\ntoskrnl.exe
product: [FONT=Segoe UI, Arial]MicrosoftR WindowsR Operating System[/FONT]
company: [FONT=Segoe UI, Arial]Microsoft Corporation[/FONT]
description: NT Kernel & System
The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit may be another driver on your system which cannot be identified at this time. [/FONT]
[FONT=Segoe UI, Arial]On Thu 2010/01/28 12:48:11 your computer crashed
This was likely caused by the following module: [FONT=Segoe UI, Arial]ntoskrnl.exe[/FONT]
Bugcheck code: 0x7F (0x8, 0x80050031, 0x6F8, 0xFFFFF8000324F798)
Error: [FONT=Segoe UI, Arial]UNEXPECTED_KERNEL_MODE_TRAP[/FONT]
Dump file: C:\Windows\Minidump\012810-31325-01.dmp
[/FONT][FONT=Segoe UI, Arial]file path: C:\Windows\system32\ntoskrnl.exe
product: [FONT=Segoe UI, Arial]MicrosoftR WindowsR Operating System[/FONT]
company: [FONT=Segoe UI, Arial]Microsoft Corporation[/FONT]
description: NT Kernel & System
The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit may be another driver on your system which cannot be identified at this time.
[/FONT]
As you can see, there are different error messages, which I can only guess relate to the stage of start-up the computer is in when it crashes. Sometimes it is almost immediately after turning the computer on, sometimes it is shortly after Windows starts loading, and sometimes it is at around the point when the desktop shows up.
Does anyone have a suggestion as to what to do?
My Computer
At a glance
Microsoft Windows 7 Ultimate 64-bit 7601 Mult...Intel(R) Core(TM) i7-3820 CPU @ 3.60GHz16.00 GBAMD Radeon HD 7800 Series
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- Custom
- OS
- Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
- CPU
- Intel(R) Core(TM) i7-3820 CPU @ 3.60GHz
- Motherboard
- ASUSTeK COMPUTER INC. P9X79 PRO
- Memory
- 16.00 GB
- Graphics Card(s)
- AMD Radeon HD 7800 Series
- Sound Card
- (1) Bluetooth Audio Device (2) AMD High Definition Audio D
- Screen Resolution
- 1920 x 1080 x 32 bits (4294967296 colors) @ 120 Hz
- Hard Drives
- (1) Hitachi HDS721616PLA380 ATA Device (2) INTEL SSDSC2CT240A4 ATA Device (3) WDC WD20EARS-00MVWB0 ATA Device (4) WDC WD5000AAKS-00TMA0 ATA Device