OCCT passes, AMD Driver Fails... how?

zapp22

New member
Power User
VIP
Local time
7:06 AM
Messages
730
Location
Tejas, northern Mexico
friends I thought I was fairly bright/skilled on PC 'issues' but this one has me completely beaten.
I had a sapphire radeon 5570 1gb low power card for my combo win7 ultimate x64 / core-duo hp HTPC/Lab-mule system and it was just dandy. for 2 years , no issues. so I got smart and replaced with a well-reviewed MSI Radeon 6570 1GB not knowing that they are essentially the same/identical.

however, after half dozen removals of ALL video drivers, reinstalling time after time the 'new' 6570, I still have driver crashes, bsods, artifacting, etc etc that I've never ever seen on this machine. so I thought the card was bad. Read the sevenforums tutorial on OCCT and downloaded, ran it for hours. no errors in Directx 9 mode, no errors in directx 11 mode, no errors period. until I ran something simple like google chrome or IE 10... then BSOD, as before.

these errors, bsods, seem to have no pattern. it can be something or nothing. sometimes it is in flipping some web page to fullscreen. sometimes it is a video [flash/shockwave, jw, whatever]. sometimes its simply executing anything - windows explorer, a blank-page IE10 startup [i have it set to just open a tab, no webpage].

Re: OCCT - I have a question: if I run CPU [not GPU] tests, there's this cool fractal image that runs... it moves and does what fractals do. If I run GPU tests with error checking enabled etc, I get the pane that the animation is supposed to run in, but the image is static: its not updating. is that normal? seems pointless to me to open that second window.

at a loss here. a beaten man.
somebody school me...:sick:
 

My Computer My Computer

Computer Manufacturer/Model Number
HP DC7600, HP DC7600[2], HP DC7100, Samsung NC10
OS
Windows XP Pro SP3, Windows 7 Pro 32-bit, Windows 7 Ultimate 64bit, Windows XP Home SP3
CPU
Pentium 4 3.2GHz, Pentium 4 3.4GHz 64bit, Atom,
Motherboard
Dunno
Memory
4GB matched, 1GB, 2.5GB, 4.0 GB
Graphics Card(s)
Geforce 8400 GS and others
Sound Card
RealteK ALC260 and others
Monitor(s) Displays
Asus HD
Screen Resolution
1920x1080
Hard Drives
WD Caviar 640gb SATA
Cooling
We Be Cool
If you put the 5570 back in, problem solved or continues?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built Custom
OS
Windows 7 Ultimate Retail Box (64-bit installed) + Service Pack 1
CPU
AMD FX-8350 CPU v1.15 (or 1.0F) BIOS was required!
Motherboard
MSI 890FXA-GD70
Memory
8G CAS-7 G-Skill DDR3 @1333 (2 fours) [mobo nonOC max rec'd]
Graphics Card(s)
Radeon HD 7950 [3 gigs of GDDR5] MSI Twin Frozr model
Sound Card
Realtek High Definition Audio (onboard mobo, ALC-889 chip)
Monitor(s) Displays
2 WS LED Monitors: One LG One Viewsonic
Screen Resolution
1920 by 1080
Hard Drives
SSD for OS: Samsung 840 Pro
SSD for VM and utilities: Adata SX900
7200 RPM SATA HDs for the rest: Hitachi and Seagate
PSU
Corsair TX850 - 850W max, in service since August 2010.
Case
Thermaltake Armor A90
Cooling
Thermaltake Spin Q CPU Cooler, in service since August 2010
Keyboard
Logitech G11
Mouse
Logitech M310 Wireless
Internet Speed
100 Megabit broadband supposedly upgraded from 50 (Cable)
Antivirus
Bitdefender Internet Security 2014 suite
Browser
Pale Moon 64-bit main, also IceDragon, Opera, and Maxthon.
Other Info
CompTIA A+ certified (220-800 series) in July 2013.
the card is now sold/shipped, but I would not have chanced it. not after vaporizing all known drivers and starting over from scratch. it wouldn't have told me anything.

I've now run OCCT for many hours, both directx9 and 11, no errors found at all.
I can make it bsod, however, by randomly opening challenging things in browsers while OCCT is running.
it leaves little trail behind. no events in the event log since the event kills the event-watcher :sarc:

i spoke with a friend yesterday, far smarter than most of us, a EE IT director that still writes a lot of code for fun and profit. he says he sees this on other systems and has not found a cure. in other words, a stable running system; upgrade the vid card from card a to card b in the same family [his example was also radeon but much higher-end cards] - remove registry entries, remove drivers, update directx, reinstall drivers, etc. one card will create errors while another may not. He thinks the issue is with GPU-latching browser features [hdwe acceleration].

its an unsatisfying answer.:confused:
 

My Computer My Computer

Computer Manufacturer/Model Number
HP DC7600, HP DC7600[2], HP DC7100, Samsung NC10
OS
Windows XP Pro SP3, Windows 7 Pro 32-bit, Windows 7 Ultimate 64bit, Windows XP Home SP3
CPU
Pentium 4 3.2GHz, Pentium 4 3.4GHz 64bit, Atom,
Motherboard
Dunno
Memory
4GB matched, 1GB, 2.5GB, 4.0 GB
Graphics Card(s)
Geforce 8400 GS and others
Sound Card
RealteK ALC260 and others
Monitor(s) Displays
Asus HD
Screen Resolution
1920x1080
Hard Drives
WD Caviar 640gb SATA
Cooling
We Be Cool
Back
Top