Outlook 2010 Access denied. Cannot open pst file.

[JohnLa]

Hello everyone,

I wonder if anybody has the same issue as me.

My Office 2010 beta just expired, so I had to uninstall MS Office 2010 and reinstall the official release.

After the uninstall, I saved my pst file to a different location and cleaned the AppData directory of Outlook which contained the pst files and other files.

I installed Office 2010 and when I opened Outlook it missed the Outlook.pst file. So I put my old pst file back in the AppData dir.
But when I select the pst file to open, it throws the message (translated from dutch):

"Access is denied. You don't have permission to open C:\Users\..\..\..\..\Outlook.pst".

I checked the properties of the file. readonly was not selected and I changed the security permission for me to full control. (it was set to read & write)

But this had no effect.

I moved my Outlook.pst and let Outlook 2010 create a new Outlook.pst file. After that I noticed that all my emailaccounts where still in place, so I wonder where Outlook saved my accounts.

Now I wanted to import my Outlook_old.pst file, but I still get the message:
"Access is denied. You don't have permission to open C:\Users\..\..\..\..\Outlook.pst".

I really want my old mailbox back, so if any of you guys have an idea for me, I would be very grateful

Kind regards,

John

Ps. I did the backup & replace of my Outlook.pst file a bunch of times in Office 2003 and Office 2007 and never got this message.

 

[ryo]

hello..
use data file management to add your .pst file
if that's disable maybe some missing on it, where is the location that's you put the pst file?? is it in other HDD or external one?

 

[JohnLa]

I put my old pst in the AppData\outlook dir on the HDD. (no external)
Data file management is function in Outlook 2010 or an extra tool?

 

[ryo]

sorry i though outlook 2007,
if outlook 2010, select account setting then click data files and click add

 

[JohnLa]

I also already tried that but I get the same error. I wonder what kind of permission I need to get Outlook to open it.

 

[pip22]

Try putting your saved PST file in your "Documents" folder and "importing" it from there into Outlook.

 

[ryo]

I also already tried that but I get the same error. I wonder what kind of permission I need to get Outlook to open it.

can you take snapshot on what error is it?

 

[klw]

Hi. I am having the same problem. Was a resolution found for it?

 

[JMH]

klw,
In future you are advised to start a new thread instead of joining onto an old one.

Read carefully through the link below.
I note in Post 5 that the problem appeared to be resolved.

The things I did to make it work again:

- I made a new mail profile for Outlook in control panel.
- I copied the .pst file from my Outlook on a different computer. (which was not corrupted in the process of moving it)

and I could successfully import that .pst file.

Good luck & let us know how it goes.

Outlook 2010 Access Denied. Cannot open pst file‏ - Microsoft Answers

 

[smichael]

Hi JMH, I don't read the same post in entry #5. I read:

"I also already tried that but I get the same error. I wonder what kind of permission I need to [COLOR=#3485bd !important][COLOR=#3485BD ! important]get [COLOR=#3485BD ! important]Outlook[/COLOR][/COLOR][/COLOR] to open it. "

Reading carefully, JohnLa was originally getting an error importing his PST file. He sounded like he was correctly importing the file, but it was not recognized. Yet all the answers seem to be 'how to import a PST file'. He was following the instructions and it didn't help.

I suspect KLW had the same problem, but won't be coming back to this site for help, nor to post if he fixed it

 

[gjames123]

Fix

Outlook 2010 and/or your Admin probably has some security restrictions on where your PST files can be located. Try copying your PST to the default folder (i.e. Users\userName\My Documents\Outlook Files\) and then opening them (or adding them using the Data files option).

 

[ITguy12]

Fix

I archive my email every quarter to a 2nd partition on my hard drive. I recently needed to look for an email in my last archive. When I tried to open it, I got the permission denied message. Other archives opened fine. I tired moving it to the default location on the C: drive. I made sure my domain name was in the security tab with full permissions. I added the "everyone" name with full permissions and finally, I tried adding the file using the "add data file" method - all fixes everyone else suggested, but none of them worked. The issue was that the archive file was somehow set to "read only." I'm not sure how that got set, but unchecking the box was what allowed me to finally open the archive no matter where it was.

 

[fbarga]

Hi,

I just logged in to check solutions for the same issue...
I just checked the properties of my Otlook.pst (right mouse click on the file...properties) and foiund out that in the SECURITY panel for the USERS there was no FULL Ctrl allowed.
After I edited the USERS's rights I was able to access the Oulook.pst

Hope this helps.

 

[shoohoon]

Importing .PST file into Outlook 2010

I found a way of getting aroung the security issue when trying to import a .PST file
into Outlook 2010. I copied the problem .PST file (using CRTL C) and then I pasted (using CRTL V) the copied .PST file into "my documents". I then imported the copied .PST file into Outlook, it worked.

 

[MikoDel]

I found a way of getting aroung the security issue when trying to import a .PST file
into Outlook 2010. I copied the problem .PST file (using CRTL C) and then I pasted (using CRTL V) the copied .PST file into "my documents". I then imported the copied .PST file into Outlook, it worked.

DON'T PANIC. (I did.) Yes, this works. A previous poster mention possible restrictions to where the files are located. That must be it. When attempting to open the .pst's from the USB bak drive, it was "access denied." But as soon as I moved them into the old "My Documents>Outlook" folder, it was fine.

Even though I have redirected all those folders (my documents, My Photos, my music, etc.) to a different partition, doesn't matter. Works.

FYI I created a 75G partition for Win7, but now I am wishing I had done more. 75G is fine, but go 100G just to be safe. Remember all your apps (at least the MS ones) are not giving an option for location when they install - they install on C:\ . I loaded Office2010 and Acro 8 Std so far and I still have 51GB free, so it's casual. But in hindsight, I would have done 100G partition for the system.