Solved Outlook 2010 signature creation will not open

[ps79ps]

I have just loaded Office 2010 and configured my email account in outlook. I am now attempting to create a signature in to attach to outgoing emails, but the signature button does not respond / open when clicked.

I have tried opening from the options menu as well as from the message creation window.

I assume there are some settings preventing me from opening this function that need to be adjusted, but can not find any similar posts to help me with this.

I have tried adjusting / disabling the add-ins. This did not help.

thanks you!!

 

[Irene]

Hopefully one of these will help:
Use e-mail signatures in Outlook 2010 - Outlook - Office.com

Create and add an email message signature - Outlook - Office.com

 

[ps79ps]

OK, thanks for your reply. However, maybe I wasn't clear in my description of the problem.

I am familiar with the process for creating a signature, and have made signatures within outlook in the past.

My issue is that the "signature" button, when pressed, should open a new window with options for creating and editing signatures. This window doesn't appear when I click on the signatures button. Nothing at all happens.

Any thoughts on why this may be happening and what I can do to fix it?

Thanks!

 

[Irene]

Hello again.

I did find the following in my search, but it includes editing the registry. If you are not familiar with regedit, please do not proceed. If you do decide to attempt it, then remember to backup your registry first. Back up the registry
.
Signature button does not work in Outlook 2010. I have seen this - Microsoft Community

 

[ps79ps]

Thank you!!!

Irene!

Thank you soooo much.

Here are the instructions for correcting the issue for a 32 bit version of outlook:
Signature problems:
Regedit the following keys:

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{0006F03A-0000-0000-C000-000000000046}\LocalServer32
and
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{0006F03A-0000-0000-C000-000000000046}\LocalServer32
Change both (Default) and LocalServer32 values in each to C:\Program Files (x86)\Microsoft Office\Office14\Outlook.exe




However, I am running 64 bit, so luckily someone else had this problem who also was running 64. The instructions just need to be changed to remove (x86) from the path, like so:

Signature problems:
Regedit the following keys:

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{0006F03A-0000-0000-C000-000000000046}\LocalServer32
and
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{0006F03A-0000-0000-C000-000000000046}\LocalServer32
Change both (Default) and LocalServer32 values in each to C:\Program Files\Microsoft Office\Office14\Outlook.exe


You're a life saver!

 

[Irene]

You are very welcome ps79ps. So pleased I could help.

Thank you for your contribution.