Outlook 2010 won't send - straight to outlook

diabetic201

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When I'm at work outlook 2010 will send e-mails without any problems.
When I go home after work and try to send an e-mail, they go straight to the outbox folder. They won't send until I'm back at work the following day. I don't understand.

Any help will be appreciated. Thanks
 

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Insufficient information -

Is this a laptop that you use at the office and then also use at home?

Regards,
GEWB
 

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When you're at home and have an email you want sent in the Outbox, click on the "Send/Receive all Folders".

See if that sends it out.
 

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Yes it's a laptop. I'm not sure what to do.

I've tried clicking on the send/receive folder and it still goes to the outbox folder.

thanks for any help.
 

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and yes, I use it both at home and work.

it works fine at work, but at home i try to send an e-mail and it goes straight to the outbox folder... until I get back to work... then it sends the e-mail first thing.
 

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Windows 7 Ultimate SP1 64-BitIntel Core i7 870 @ 2.93GHz8Gb Dual-Channel DDR3 @ 664MHznVidia GeForce GTX 460 1024MB dedicated RAM
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Could be a firewall issue - you may need to VPN in to use the existing profile OR follow seavixen32's advise and establish a new profile to use outside of the office.

Regards,
GEWB
 

My Computer My Computer

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Linux Mint / XP / Win7 Home, Pro, Ultimate / ...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
(7 different computers booting up to 10 systems)
OS
Linux Mint / XP / Win7 Home, Pro, Ultimate / Win8.1 / Win10
Other Info
Four desktops, two laptops, one notebook and one tablet
At work we just connect to the Wireless and it's a simple workgroup. We don't use VPN. it's actually for a school principal. Not sure how she connects at home. She mentioned that her Ipad will send and receive at both home and school. But I was thinking it has to do will smtp settings.

Someone mentioned to change the smtp settings to smtpa and change the port to 587... I haven't got to do this yet, but will in the next few hours and will update the post to see if that'll work.

Any other suggestions? Thanks for the help
 

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You're welcome.

I don't have any other ideas off the cuff - best to wait until you've reconfigured your Outlook account settings.
 

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Windows 7 Ultimate SP1 64-BitIntel Core i7 870 @ 2.93GHz8Gb Dual-Channel DDR3 @ 664MHznVidia GeForce GTX 460 1024MB dedicated RAM
Computer Manufacturer/Model Number
HP Pavilion Elite 495UK
OS
Windows 7 Ultimate SP1 64-Bit
CPU
Intel Core i7 870 @ 2.93GHz
Motherboard
MSI 2A9C (CPU1)
Memory
8Gb Dual-Channel DDR3 @ 664MHz
Graphics Card(s)
nVidia GeForce GTX 460 1024MB dedicated RAM
Sound Card
Realtek HD Audio
Monitor(s) Displays
HP2310i
Screen Resolution
1920 x 1080
Hard Drives
1x1954GB Hitachi HDS22020ALA 330 (RAID), 1x1954GB Hitachi External for backup and storage
PSU
460W
Case
HP Elite
Cooling
Air cooled
Keyboard
Logitech K750 solar-powered keyboard
Mouse
Logitech Wireless M180 mouse
Internet Speed
2Mb
Other Info
Pure Avanti Flow Internet Radio with iPod Dock, 64Gb iPod, HP USB Speakers, Sony MDR-V500 Headphones, Sony Vaio F-Series Laptop
I was having a similar issue. At home, using wireless, any emails I sent would sit in my outbox regardless of anything I did. I would then take my laptop into my office, plug into the LAN and and any emails in my outbox would be sent.

This evening while at home again, I went into manage my account >more settings >advanced and changed the Outgoing SMTP from 25 to 587. That now allows me to send emails from my home wireless.
 

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