Solved Outlook 2013 password prompt

HAVOC

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Recently, Outlook has been taking longer to open and a prompt has been appearing asking me to enter a user name and password for the following server. I double checked server settings, clicked "save password" and it keeps on happening. I tried creating a new account so I could delete the "broken" one and Outlook sits there not responding.

Doing a repair using the control panel as I type this.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Professional 64bit
CPU
Intel i7-5960X
Motherboard
EVGA X99 Classified
Memory
64GB Corsair Dominator 2400MHz
Graphics Card(s)
3 EVGA GTX980's
Sound Card
on board
Monitor(s) Displays
3 Dell E2715H 27"
Screen Resolution
1920x1080 (5760x1080)
Hard Drives
Samsung 950 Pro 1TB M.2 SSD,
Western Digital Black 2TB HDD's x5
Western Digital Black 1TB HDD's x3
PSU
Corsair AX1200i
Case
Corsair 750D
Cooling
Corsair H110i GT
Keyboard
Corsair K70
Mouse
Corsair M45
Internet Speed
250 down/10 up
Antivirus
Microsoft Security Essentials
Browser
IE 11, Google Chrome
A quick repair did nothing. Had to do an "online repair". Everything works as it should now.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Professional 64bit
CPU
Intel i7-5960X
Motherboard
EVGA X99 Classified
Memory
64GB Corsair Dominator 2400MHz
Graphics Card(s)
3 EVGA GTX980's
Sound Card
on board
Monitor(s) Displays
3 Dell E2715H 27"
Screen Resolution
1920x1080 (5760x1080)
Hard Drives
Samsung 950 Pro 1TB M.2 SSD,
Western Digital Black 2TB HDD's x5
Western Digital Black 1TB HDD's x3
PSU
Corsair AX1200i
Case
Corsair 750D
Cooling
Corsair H110i GT
Keyboard
Corsair K70
Mouse
Corsair M45
Internet Speed
250 down/10 up
Antivirus
Microsoft Security Essentials
Browser
IE 11, Google Chrome
Bringing this thread back to life as it's happening again. Just started today actually.
Outlook 2013 is updated and so is Windows 7 Pro.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Professional 64bit
CPU
Intel i7-5960X
Motherboard
EVGA X99 Classified
Memory
64GB Corsair Dominator 2400MHz
Graphics Card(s)
3 EVGA GTX980's
Sound Card
on board
Monitor(s) Displays
3 Dell E2715H 27"
Screen Resolution
1920x1080 (5760x1080)
Hard Drives
Samsung 950 Pro 1TB M.2 SSD,
Western Digital Black 2TB HDD's x5
Western Digital Black 1TB HDD's x3
PSU
Corsair AX1200i
Case
Corsair 750D
Cooling
Corsair H110i GT
Keyboard
Corsair K70
Mouse
Corsair M45
Internet Speed
250 down/10 up
Antivirus
Microsoft Security Essentials
Browser
IE 11, Google Chrome

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built using existing case
OS
Windows 7 Home Premium 64 bit sp1
CPU
Intel i5 3570 3.4Ghz Ivy Bridge SKT 1155 quad core
Motherboard
Gigabyte Z77-HD3 SKT 1155 2xSata 3, 4x USB 3.0
Memory
G-Skill Rip Jaws 16Gb (8x2) DDR3 -1600 PC3 12800 CL 10 red
Graphics Card(s)
Gigabyte NVIDIA GT610 1Gb DDR3 810/1200 PCI-E 2.0 Silent
Sound Card
NVIDIA High Definition & Realtech High Definition Audio
Monitor(s) Displays
2 x Philips 226V4L 16:9 aspect ratio
Screen Resolution
1920 x 1080 HD
Hard Drives
Samsung 840 Pro 256gb SSD, SATA 3.
Hitachi Touro Portable 1tb, USB 3.0 HDD used for image b/ups.
PSU
Corsair VS450
Case
Codeng
Cooling
PSU fan & CPU fan
Keyboard
Logitech
Mouse
Logitech Wireless trackball M570
Internet Speed
Wireless 3G. 3mg down & 550kb up.
Antivirus
Bitdefender Internet Security 2020
Browser
Opera (Current Version) & Firefox
Other Info
MS Office 2013 Pro. Davis weather station software. MGE Nova 600 avr UPS.
I found those links when I first had the issue.

I don't use a domain password but I followed the work around anyways (let's see if that helps).
My version of Outlook updates automatically.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Professional 64bit
CPU
Intel i7-5960X
Motherboard
EVGA X99 Classified
Memory
64GB Corsair Dominator 2400MHz
Graphics Card(s)
3 EVGA GTX980's
Sound Card
on board
Monitor(s) Displays
3 Dell E2715H 27"
Screen Resolution
1920x1080 (5760x1080)
Hard Drives
Samsung 950 Pro 1TB M.2 SSD,
Western Digital Black 2TB HDD's x5
Western Digital Black 1TB HDD's x3
PSU
Corsair AX1200i
Case
Corsair 750D
Cooling
Corsair H110i GT
Keyboard
Corsair K70
Mouse
Corsair M45
Internet Speed
250 down/10 up
Antivirus
Microsoft Security Essentials
Browser
IE 11, Google Chrome
You have stated that you have checked your settings, but have you actually contacted your Internet Provider to see if they are correct. Sometimes a call for passwords will show up if some of these settings are not exactly right.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built using existing case
OS
Windows 7 Home Premium 64 bit sp1
CPU
Intel i5 3570 3.4Ghz Ivy Bridge SKT 1155 quad core
Motherboard
Gigabyte Z77-HD3 SKT 1155 2xSata 3, 4x USB 3.0
Memory
G-Skill Rip Jaws 16Gb (8x2) DDR3 -1600 PC3 12800 CL 10 red
Graphics Card(s)
Gigabyte NVIDIA GT610 1Gb DDR3 810/1200 PCI-E 2.0 Silent
Sound Card
NVIDIA High Definition & Realtech High Definition Audio
Monitor(s) Displays
2 x Philips 226V4L 16:9 aspect ratio
Screen Resolution
1920 x 1080 HD
Hard Drives
Samsung 840 Pro 256gb SSD, SATA 3.
Hitachi Touro Portable 1tb, USB 3.0 HDD used for image b/ups.
PSU
Corsair VS450
Case
Codeng
Cooling
PSU fan & CPU fan
Keyboard
Logitech
Mouse
Logitech Wireless trackball M570
Internet Speed
Wireless 3G. 3mg down & 550kb up.
Antivirus
Bitdefender Internet Security 2020
Browser
Opera (Current Version) & Firefox
Other Info
MS Office 2013 Pro. Davis weather station software. MGE Nova 600 avr UPS.
My passwords are correct as I've not changed anything. What would I contact my service provider (Comcast) for? IMAP server settings? I removed the stored credentials following this: https://support.microsoft.com/en-au/kb/2762344
and it looks like Outlook is working properly again.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Professional 64bit
CPU
Intel i7-5960X
Motherboard
EVGA X99 Classified
Memory
64GB Corsair Dominator 2400MHz
Graphics Card(s)
3 EVGA GTX980's
Sound Card
on board
Monitor(s) Displays
3 Dell E2715H 27"
Screen Resolution
1920x1080 (5760x1080)
Hard Drives
Samsung 950 Pro 1TB M.2 SSD,
Western Digital Black 2TB HDD's x5
Western Digital Black 1TB HDD's x3
PSU
Corsair AX1200i
Case
Corsair 750D
Cooling
Corsair H110i GT
Keyboard
Corsair K70
Mouse
Corsair M45
Internet Speed
250 down/10 up
Antivirus
Microsoft Security Essentials
Browser
IE 11, Google Chrome
Hopefully that will fix the problem.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built using existing case
OS
Windows 7 Home Premium 64 bit sp1
CPU
Intel i5 3570 3.4Ghz Ivy Bridge SKT 1155 quad core
Motherboard
Gigabyte Z77-HD3 SKT 1155 2xSata 3, 4x USB 3.0
Memory
G-Skill Rip Jaws 16Gb (8x2) DDR3 -1600 PC3 12800 CL 10 red
Graphics Card(s)
Gigabyte NVIDIA GT610 1Gb DDR3 810/1200 PCI-E 2.0 Silent
Sound Card
NVIDIA High Definition & Realtech High Definition Audio
Monitor(s) Displays
2 x Philips 226V4L 16:9 aspect ratio
Screen Resolution
1920 x 1080 HD
Hard Drives
Samsung 840 Pro 256gb SSD, SATA 3.
Hitachi Touro Portable 1tb, USB 3.0 HDD used for image b/ups.
PSU
Corsair VS450
Case
Codeng
Cooling
PSU fan & CPU fan
Keyboard
Logitech
Mouse
Logitech Wireless trackball M570
Internet Speed
Wireless 3G. 3mg down & 550kb up.
Antivirus
Bitdefender Internet Security 2020
Browser
Opera (Current Version) & Firefox
Other Info
MS Office 2013 Pro. Davis weather station software. MGE Nova 600 avr UPS.
No issues with Outlook for the past two weeks.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Professional 64bit
CPU
Intel i7-5960X
Motherboard
EVGA X99 Classified
Memory
64GB Corsair Dominator 2400MHz
Graphics Card(s)
3 EVGA GTX980's
Sound Card
on board
Monitor(s) Displays
3 Dell E2715H 27"
Screen Resolution
1920x1080 (5760x1080)
Hard Drives
Samsung 950 Pro 1TB M.2 SSD,
Western Digital Black 2TB HDD's x5
Western Digital Black 1TB HDD's x3
PSU
Corsair AX1200i
Case
Corsair 750D
Cooling
Corsair H110i GT
Keyboard
Corsair K70
Mouse
Corsair M45
Internet Speed
250 down/10 up
Antivirus
Microsoft Security Essentials
Browser
IE 11, Google Chrome
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