HELP please. This is a really serious problem for me.
It started when my Outlook would not open any of the word attachments regardless of how I tried to open them. They would not open when I clicked on them and so I tried closing Word first and then tried to open the attachement withWord closed, hoping that this would start Word up in a version that would suit the attachement. This didn't work either.
So I followed the strong recommendation of a member of the Seven Forum (Capt.Jack Sparrow) who said it could be solved by deleting the Outlook Profile within the Regedit feature. To do this I went into Start > Regedit then deleted the Profiles key under the WindowsMessaging Subsystemkey (in the chain “HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\WindowsMessaging Subsystem”).
But now my whole Outlook account has disappeared and I can't get into my account at all. So I can't find any of my old messages or drafts etc.
Can soneone please help me to restore my Outlook account or allow me to access all my old messages.
Thanks.
It started when my Outlook would not open any of the word attachments regardless of how I tried to open them. They would not open when I clicked on them and so I tried closing Word first and then tried to open the attachement withWord closed, hoping that this would start Word up in a version that would suit the attachement. This didn't work either.
So I followed the strong recommendation of a member of the Seven Forum (Capt.Jack Sparrow) who said it could be solved by deleting the Outlook Profile within the Regedit feature. To do this I went into Start > Regedit then deleted the Profiles key under the WindowsMessaging Subsystemkey (in the chain “HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\WindowsMessaging Subsystem”).
But now my whole Outlook account has disappeared and I can't get into my account at all. So I can't find any of my old messages or drafts etc.
Can soneone please help me to restore my Outlook account or allow me to access all my old messages.
Thanks.
My Computer
At a glance
Windows 7 Home Premium 64bitAMD A8-3520M APU with Radeon(tm) HD Graphics ...
- Computer type
- Laptop
- Computer Manufacturer/Model Number
- HP
- OS
- Windows 7 Home Premium 64bit
- CPU
- AMD A8-3520M APU with Radeon(tm) HD Graphics 1.60 GHz