PC boots, but nothing will run

[azhdragon]

I'm kind of frustrated right at the moment.

I came home from work tonight and found my PC had shut down. When I rebooted, all the icons had shifted over to the left, and the first thing I noticed after that was that my antivirus wasn't running.

If I click on any icon except the short cut to my computer, I get the spinning cursor and then ... nothing happens. at all. no error, no program. just nothing.

I am able to get into internet explorer via going to the directory and clicking on the executable - however, nothing else runs via this method. I can access all my drives. I have unplugged the USB flash drive and have only the onboard drives connected.

There are no programs listed in the task manager, and nothing suspicious in the processes list (other than a surprisingly large number of SVCHOST tasks - about 8 or 9 of them).

I can't run AVG to scan for viruses, I can't run malwarebytes or hijack this.

One site I tried (from my partner's PC) suggested deleting the user account and creating a new one. Tried that. didn't help. Another suggested using regedit to alter two registry entries - but the entries didn't exist in my registry.

At this point I'd be out buying a new drive to re-install on, except that it's 11:30pm and nothing's open.

Anyone got any suggestions?

 

[myzr7]

Welcome to SevenForums Azhdragon,
Have you tried booting in safe mode and doing a system restore? You could also try running your av and malwarebytes from safe mode. Give pushing f8 or f10 at boot a try for safe mode or safe mode with networking so you can update your av's. Good luck to you with this problem.

 

[yowanvista]

If running Malwarebytes in safe mode does not work use this: Download Kaspersky Rescue Disk 10

 

[azhdragon]

I'm downloading kaspersky as I type, however I'm not totally sanguine about it working - after all, I can successfully boot the pc. I will try booting into safe mode and see if that helps.

thanks for the input, I'll keep you posted.

 

[azhdragon]

I was unable to boot into safe mode, it simply would not allow me to do so. And I couldn't use Kaspersky because my partner's PC doesn't have a burner, and I couldn't actually use the ISO. :-(

So I did the logical (?) thing and went out and spent $69 on a new 1TB drive and did a reinstall. After some mucking about I managed to mount the original boot drive in place of the second SATA drive, overcome the conflicting signatures and ran a virus check on it. As I suspected it had been hit hard with a virus despite all the antivirus and stuff I was running.

I still have all my documents, pictures and downloads, I have a nice new drive. I just have the problem now that I have to reinstall all the software, which is a total pain in the ... well, never mind.

Thanks for your help.

 

[myzr7]

I was unable to boot into safe mode, it simply would not allow me to do so. And I couldn't use Kaspersky because my partner's PC doesn't have a burner, and I couldn't actually use the ISO. :-(

So I did the logical (?) thing and went out and spent $69 on a new 1TB drive and did a reinstall. After some mucking about I managed to mount the original boot drive in place of the second SATA drive, overcome the conflicting signatures and ran a virus check on it. As I suspected it had been hit hard with a virus despite all the antivirus and stuff I was running.

I still have all my documents, pictures and downloads, I have a nice new drive. I just have the problem now that I have to reinstall all the software, which is a total pain in the ... well, never mind.

Thanks for your help.

azhdragon
Thanks for telling us that it was a virus. Good luck to you with your new install.