PC freezes for ~20sec & restarts, noticed while browsing firefox

Cheetah

New member
Local time
5:27 AM
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It happens randomly. It happened more when I browsed the web with Firefox, and now it happened the 1st time on Chrome too...
Already checked the RAM with MemTest for DOS overnight (OK)
Stress tested the GPU for 5 minutes at 100C with no artifacts (OK)
Had few bad blocks on my Seagate HDD but fixed it with the Seagate tools for dos (OK !? )
Tested the CPU with Prime95 (OK)
Everything inside the case is clean of dust and all cards have been re-seated after contacts cleaning.
I also formated and re-installed windows 7 and updated all the drivers.

Here is the error details according to WhoCrashed:

This was probably caused by the following module: ntoskrnl.exe (nt+0x4ADE0C)
Bugcheck code: 0x124 (0x0, 0xFFFFFA8004BFA038, 0x0, 0x0)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

I'm also uploading the required ZIP file.
Any thoughts??
 
Last edited:

My Computer My Computer

Computer type
PC/Desktop
OS
Windows 7 Professional (64 bit)
CPU
Intel Q9300 @2.5GHz
Motherboard
Asus P5Q
Memory
Kingston HyperX 2x2GB
Graphics Card(s)
Gainward GTX 560 1GB
Sound Card
Onboard Realtek AC97
Monitor(s) Displays
Dell U2412M
Hard Drives
Samsung 840 PRO 128GB SSD
(Seagate Barracuda 500GB)
PSU
Seasonic 620W - 80 Plus Bronze
Antivirus
AVG 2014
Browser
Chrome
Cheetah

Your Product key is from an OEM Asus while your Motherboard is a Retail version. You would need purchase a legit version of Windows .
 

My Computer My Computer

Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
CPU
Intel Core i7 CPU 950 @ 3.07GHz
Motherboard
ASUS P6T DELUXE V2
Memory
OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
OnBoard
Hard Drives
WD6400AACS-00M3B0 (640GB SATA )
PSU
CORSAIR 850w
Case
NZXT LEXA
Cooling
Intel Stock Heatsink Fan
Keyboard
Microsoft Wireless Laser Keyboard 7000
Mouse
Microsoft Wireless Laser Mouse 7000
That's weird.
I have a ligit copy from MSDN... Are you sure that this problem is because of this issue?
 

My Computer My Computer

Computer type
PC/Desktop
OS
Windows 7 Professional (64 bit)
CPU
Intel Q9300 @2.5GHz
Motherboard
Asus P5Q
Memory
Kingston HyperX 2x2GB
Graphics Card(s)
Gainward GTX 560 1GB
Sound Card
Onboard Realtek AC97
Monitor(s) Displays
Dell U2412M
Hard Drives
Samsung 840 PRO 128GB SSD
(Seagate Barracuda 500GB)
PSU
Seasonic 620W - 80 Plus Bronze
Antivirus
AVG 2014
Browser
Chrome
Are you an MSDN subscriber ? Those keys aren't for sale .
 

My Computer My Computer

Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
CPU
Intel Core i7 CPU 950 @ 3.07GHz
Motherboard
ASUS P6T DELUXE V2
Memory
OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
OnBoard
Hard Drives
WD6400AACS-00M3B0 (640GB SATA )
PSU
CORSAIR 850w
Case
NZXT LEXA
Cooling
Intel Stock Heatsink Fan
Keyboard
Microsoft Wireless Laser Keyboard 7000
Mouse
Microsoft Wireless Laser Mouse 7000
I'm registered to the MSDN through my faculty. so yes, i shouldn't buy a key. but now I see that maybe i installed the wrong version of windows.
 

My Computer My Computer

Computer type
PC/Desktop
OS
Windows 7 Professional (64 bit)
CPU
Intel Q9300 @2.5GHz
Motherboard
Asus P5Q
Memory
Kingston HyperX 2x2GB
Graphics Card(s)
Gainward GTX 560 1GB
Sound Card
Onboard Realtek AC97
Monitor(s) Displays
Dell U2412M
Hard Drives
Samsung 840 PRO 128GB SSD
(Seagate Barracuda 500GB)
PSU
Seasonic 620W - 80 Plus Bronze
Antivirus
AVG 2014
Browser
Chrome
You used an OEM key which doesn't come with MSDN subscription . slicha
 

My Computer My Computer

Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
CPU
Intel Core i7 CPU 950 @ 3.07GHz
Motherboard
ASUS P6T DELUXE V2
Memory
OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
OnBoard
Hard Drives
WD6400AACS-00M3B0 (640GB SATA )
PSU
CORSAIR 850w
Case
NZXT LEXA
Cooling
Intel Stock Heatsink Fan
Keyboard
Microsoft Wireless Laser Keyboard 7000
Mouse
Microsoft Wireless Laser Mouse 7000
I think i'll need to reinstall windows to the version I got from MSDN (professional) which I do have a key for.
Anyway, the error reports something involved with Processor Core, so is it a CPU problem after all?
 

My Computer My Computer

Computer type
PC/Desktop
OS
Windows 7 Professional (64 bit)
CPU
Intel Q9300 @2.5GHz
Motherboard
Asus P5Q
Memory
Kingston HyperX 2x2GB
Graphics Card(s)
Gainward GTX 560 1GB
Sound Card
Onboard Realtek AC97
Monitor(s) Displays
Dell U2412M
Hard Drives
Samsung 840 PRO 128GB SSD
(Seagate Barracuda 500GB)
PSU
Seasonic 620W - 80 Plus Bronze
Antivirus
AVG 2014
Browser
Chrome

My Computer My Computer

Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
CPU
Intel Core i7 CPU 950 @ 3.07GHz
Motherboard
ASUS P6T DELUXE V2
Memory
OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
OnBoard
Hard Drives
WD6400AACS-00M3B0 (640GB SATA )
PSU
CORSAIR 850w
Case
NZXT LEXA
Cooling
Intel Stock Heatsink Fan
Keyboard
Microsoft Wireless Laser Keyboard 7000
Mouse
Microsoft Wireless Laser Mouse 7000
I will run the prime95 again overnight.. i ran it for 10 passes only.
 

My Computer My Computer

Computer type
PC/Desktop
OS
Windows 7 Professional (64 bit)
CPU
Intel Q9300 @2.5GHz
Motherboard
Asus P5Q
Memory
Kingston HyperX 2x2GB
Graphics Card(s)
Gainward GTX 560 1GB
Sound Card
Onboard Realtek AC97
Monitor(s) Displays
Dell U2412M
Hard Drives
Samsung 840 PRO 128GB SSD
(Seagate Barracuda 500GB)
PSU
Seasonic 620W - 80 Plus Bronze
Antivirus
AVG 2014
Browser
Chrome
Memtest is another over night test . If you see any red lines on the bottom . Stop the test and test each ram one at a time on every DIMM slot . If you're using Dual Channel memory and still under warranty with the memory manufacture . RMA both of the sticks even if one of them turns out good . If your warranty expired on the memory sticks purchase a new Dual Channel Kit .
 

My Computer My Computer

Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
CPU
Intel Core i7 CPU 950 @ 3.07GHz
Motherboard
ASUS P6T DELUXE V2
Memory
OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
OnBoard
Hard Drives
WD6400AACS-00M3B0 (640GB SATA )
PSU
CORSAIR 850w
Case
NZXT LEXA
Cooling
Intel Stock Heatsink Fan
Keyboard
Microsoft Wireless Laser Keyboard 7000
Mouse
Microsoft Wireless Laser Mouse 7000
Well, after running the Prime95 overnight = no errors (OK).
I also ran from this morning till now (~8.5 hrs and 9 passes) memtest86+ v.4.2, again without errors (OK).
The Furmark gave me a constant temp of about 99-100C (leveled out) after around 3-5 minutes without any artifacts (OK).
My only thought right now is that maybe the HDD is the cause of all these crashes !? (because the seatools software found several bad blocks on the system partition and repaired them).
 

My Computer My Computer

Computer type
PC/Desktop
OS
Windows 7 Professional (64 bit)
CPU
Intel Q9300 @2.5GHz
Motherboard
Asus P5Q
Memory
Kingston HyperX 2x2GB
Graphics Card(s)
Gainward GTX 560 1GB
Sound Card
Onboard Realtek AC97
Monitor(s) Displays
Dell U2412M
Hard Drives
Samsung 840 PRO 128GB SSD
(Seagate Barracuda 500GB)
PSU
Seasonic 620W - 80 Plus Bronze
Antivirus
AVG 2014
Browser
Chrome

My Computer My Computer

Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
CPU
Intel Core i7 CPU 950 @ 3.07GHz
Motherboard
ASUS P6T DELUXE V2
Memory
OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
OnBoard
Hard Drives
WD6400AACS-00M3B0 (640GB SATA )
PSU
CORSAIR 850w
Case
NZXT LEXA
Cooling
Intel Stock Heatsink Fan
Keyboard
Microsoft Wireless Laser Keyboard 7000
Mouse
Microsoft Wireless Laser Mouse 7000
I will run this test again, although I already ran in a week ago.
After it fixed the errors it found, I ran another pass to verify everything is ok and it did turn out to be OK.
The only thing that can be bad in here is the mobo itself, but I can't really test it or replace it for the sake of a test...
So I don't really know what's the reason for these BSODs.
 

My Computer My Computer

Computer type
PC/Desktop
OS
Windows 7 Professional (64 bit)
CPU
Intel Q9300 @2.5GHz
Motherboard
Asus P5Q
Memory
Kingston HyperX 2x2GB
Graphics Card(s)
Gainward GTX 560 1GB
Sound Card
Onboard Realtek AC97
Monitor(s) Displays
Dell U2412M
Hard Drives
Samsung 840 PRO 128GB SSD
(Seagate Barracuda 500GB)
PSU
Seasonic 620W - 80 Plus Bronze
Antivirus
AVG 2014
Browser
Chrome
Well, Ran the Seatools DOS - Long Test.. Checked out OK.
Now what?? This is frustrating!
 

My Computer My Computer

Computer type
PC/Desktop
OS
Windows 7 Professional (64 bit)
CPU
Intel Q9300 @2.5GHz
Motherboard
Asus P5Q
Memory
Kingston HyperX 2x2GB
Graphics Card(s)
Gainward GTX 560 1GB
Sound Card
Onboard Realtek AC97
Monitor(s) Displays
Dell U2412M
Hard Drives
Samsung 840 PRO 128GB SSD
(Seagate Barracuda 500GB)
PSU
Seasonic 620W - 80 Plus Bronze
Antivirus
AVG 2014
Browser
Chrome
Try updating your BIOS from 2208 to 2209 then run Prime95 again.
 

My Computer My Computer

Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
CPU
Intel Core i7 CPU 950 @ 3.07GHz
Motherboard
ASUS P6T DELUXE V2
Memory
OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
OnBoard
Hard Drives
WD6400AACS-00M3B0 (640GB SATA )
PSU
CORSAIR 850w
Case
NZXT LEXA
Cooling
Intel Stock Heatsink Fan
Keyboard
Microsoft Wireless Laser Keyboard 7000
Mouse
Microsoft Wireless Laser Mouse 7000
Well, new BIOS updated, Prime95 checked OK.
 

My Computer My Computer

Computer type
PC/Desktop
OS
Windows 7 Professional (64 bit)
CPU
Intel Q9300 @2.5GHz
Motherboard
Asus P5Q
Memory
Kingston HyperX 2x2GB
Graphics Card(s)
Gainward GTX 560 1GB
Sound Card
Onboard Realtek AC97
Monitor(s) Displays
Dell U2412M
Hard Drives
Samsung 840 PRO 128GB SSD
(Seagate Barracuda 500GB)
PSU
Seasonic 620W - 80 Plus Bronze
Antivirus
AVG 2014
Browser
Chrome
Keep this thread opened if you get anymore blue screens upload the dmp file .
 

My Computer My Computer

Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
CPU
Intel Core i7 CPU 950 @ 3.07GHz
Motherboard
ASUS P6T DELUXE V2
Memory
OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
OnBoard
Hard Drives
WD6400AACS-00M3B0 (640GB SATA )
PSU
CORSAIR 850w
Case
NZXT LEXA
Cooling
Intel Stock Heatsink Fan
Keyboard
Microsoft Wireless Laser Keyboard 7000
Mouse
Microsoft Wireless Laser Mouse 7000
OK,
Installed new Samsung SSD and reinstalled windows (this time the right/legit PRO version.. :) )
For the time being, while using both the new SSD and the old faulty HDD, I encountered only one crash with the same characteristics (BSOD 124).
I disabled the old SYSTEM partition and left only the other two DATA partitions and my system is stable for now. I'll update this thread again after running this setup for a while.
 

My Computer My Computer

Computer type
PC/Desktop
OS
Windows 7 Professional (64 bit)
CPU
Intel Q9300 @2.5GHz
Motherboard
Asus P5Q
Memory
Kingston HyperX 2x2GB
Graphics Card(s)
Gainward GTX 560 1GB
Sound Card
Onboard Realtek AC97
Monitor(s) Displays
Dell U2412M
Hard Drives
Samsung 840 PRO 128GB SSD
(Seagate Barracuda 500GB)
PSU
Seasonic 620W - 80 Plus Bronze
Antivirus
AVG 2014
Browser
Chrome
Well, after couple of days I had the same "restart" with the BSOD 124.
Now I can no longer blame the HDD as it was disconnected.
so.. If indeed my:
CPU passed the Prime95 test
RAM passed the MemTest
GPU passed the Furmark test
New SSD with a new Legit copy of Win 7 Pro with all updates installed
.... Does it say I have a MOBO malfunction and should buy a new PC ?? :confused:
 
Last edited:

My Computer My Computer

Computer type
PC/Desktop
OS
Windows 7 Professional (64 bit)
CPU
Intel Q9300 @2.5GHz
Motherboard
Asus P5Q
Memory
Kingston HyperX 2x2GB
Graphics Card(s)
Gainward GTX 560 1GB
Sound Card
Onboard Realtek AC97
Monitor(s) Displays
Dell U2412M
Hard Drives
Samsung 840 PRO 128GB SSD
(Seagate Barracuda 500GB)
PSU
Seasonic 620W - 80 Plus Bronze
Antivirus
AVG 2014
Browser
Chrome
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