PC randomly blue screens during web browsing

JasonKo

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dxgkrnl.sys error causing Blue screen?

Hi,

I had built a new computer about 2 months ago and recently I have been getting blue screens while browsing the web. This is seems to occur randomly but at least 1 to 3 times a week and since this is a new computer it has me concerned and all of the parts should still be under warranty. The last time it had occurred I was playing Mass Effect 3 and tabbed out and opened up Youtube. As soon as I tried to view a video I was hit with a blue screen. I have uploaded all of the required information into this thread.

So Far I have ran prime95 and after about two hours it encounters an errors and stops the test on most of the CPU's but not all. Also I have ran the Windows 7 Memtest. I did the extended test and it had performed 5 times with out an issue.

Thanks to anyone who can help me trouble shoot this issue.
 
Last edited:

My Computer My Computer

At a glance

Windows 7 professional 64Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz32 GB (4X8) G.Skill Ripjaws X F3-2133C9DGIGABYTE GV-N670OC-2GD GeForce GTX 670 2GB
OS
Windows 7 professional 64
CPU
Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz
Motherboard
ASUS P8Z77-V Deluxe
Memory
32 GB (4X8) G.Skill Ripjaws X F3-2133C9D
Graphics Card(s)
GIGABYTE GV-N670OC-2GD GeForce GTX 670 2GB
Monitor(s) Displays
Acer - 23.6 Model: GD235HZ
Screen Resolution
1920 x 1080
Hard Drives
Seagate Barracuda ST2000DM001 2TB 7200 RPM 64MB Cache SATA 6.0Gb/s 3.5, Intel 330 Series Maple Crest SSDSC2CT060A3K5 2.5" 60GB SATA III MLC Internal Solid State Drive
PSU
Corsair - Professional Series 850-Watt ATX
Case
Cooler Master silencio 550
Cooling
CPU Fan: 1 x Noctua NH-D14, Case Fan: 3x COUGAR CF-V12HP
Keyboard
Logitech G510
Mouse
Naga Razar 2012
After doing some additional research on this websites about how to read the .dmp files. I see that the dump files I uploaded from June were caused by an Intel driver issue which I believe has been resolved. The files that are my main concern would be the ones that started occurring 07/20/2012. The debugger is pointing me towards: Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+356c3 )

However the driver list is rather vague and I still don't know how to fix it.
The below is from the driver reference table (Driver Reference Table)

ntkrnlmp.exe
see ntoskrnl.exe
Windows Update

ntoskrnl.exe
NT Kernel & System - Different versions/date stamps according to OS and system specifications
Windows Update
 

My Computer My Computer

At a glance

Windows 7 professional 64Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz32 GB (4X8) G.Skill Ripjaws X F3-2133C9DGIGABYTE GV-N670OC-2GD GeForce GTX 670 2GB
OS
Windows 7 professional 64
CPU
Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz
Motherboard
ASUS P8Z77-V Deluxe
Memory
32 GB (4X8) G.Skill Ripjaws X F3-2133C9D
Graphics Card(s)
GIGABYTE GV-N670OC-2GD GeForce GTX 670 2GB
Monitor(s) Displays
Acer - 23.6 Model: GD235HZ
Screen Resolution
1920 x 1080
Hard Drives
Seagate Barracuda ST2000DM001 2TB 7200 RPM 64MB Cache SATA 6.0Gb/s 3.5, Intel 330 Series Maple Crest SSDSC2CT060A3K5 2.5" 60GB SATA III MLC Internal Solid State Drive
PSU
Corsair - Professional Series 850-Watt ATX
Case
Cooler Master silencio 550
Cooling
CPU Fan: 1 x Noctua NH-D14, Case Fan: 3x COUGAR CF-V12HP
Keyboard
Logitech G510
Mouse
Naga Razar 2012
Still trying to figure out what is causing these crashes. I have uploaded two new Dump files along with all of the other usual diagnostic files.

Dump files are pointing at ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+355e4 )
as the probable cause.

Anyone have any additional insight?
 

My Computer My Computer

At a glance

Windows 7 professional 64Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz32 GB (4X8) G.Skill Ripjaws X F3-2133C9DGIGABYTE GV-N670OC-2GD GeForce GTX 670 2GB
OS
Windows 7 professional 64
CPU
Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz
Motherboard
ASUS P8Z77-V Deluxe
Memory
32 GB (4X8) G.Skill Ripjaws X F3-2133C9D
Graphics Card(s)
GIGABYTE GV-N670OC-2GD GeForce GTX 670 2GB
Monitor(s) Displays
Acer - 23.6 Model: GD235HZ
Screen Resolution
1920 x 1080
Hard Drives
Seagate Barracuda ST2000DM001 2TB 7200 RPM 64MB Cache SATA 6.0Gb/s 3.5, Intel 330 Series Maple Crest SSDSC2CT060A3K5 2.5" 60GB SATA III MLC Internal Solid State Drive
PSU
Corsair - Professional Series 850-Watt ATX
Case
Cooler Master silencio 550
Cooling
CPU Fan: 1 x Noctua NH-D14, Case Fan: 3x COUGAR CF-V12HP
Keyboard
Logitech G510
Mouse
Naga Razar 2012
Just got a new error today in my dump file. These blue screens are occurring more and more often. I am usually playing dragon age origins 2 or playing facebook games when they occur.Anyone have any suggestions on what to do?
 

My Computer My Computer

At a glance

Windows 7 professional 64Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz32 GB (4X8) G.Skill Ripjaws X F3-2133C9DGIGABYTE GV-N670OC-2GD GeForce GTX 670 2GB
OS
Windows 7 professional 64
CPU
Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz
Motherboard
ASUS P8Z77-V Deluxe
Memory
32 GB (4X8) G.Skill Ripjaws X F3-2133C9D
Graphics Card(s)
GIGABYTE GV-N670OC-2GD GeForce GTX 670 2GB
Monitor(s) Displays
Acer - 23.6 Model: GD235HZ
Screen Resolution
1920 x 1080
Hard Drives
Seagate Barracuda ST2000DM001 2TB 7200 RPM 64MB Cache SATA 6.0Gb/s 3.5, Intel 330 Series Maple Crest SSDSC2CT060A3K5 2.5" 60GB SATA III MLC Internal Solid State Drive
PSU
Corsair - Professional Series 850-Watt ATX
Case
Cooler Master silencio 550
Cooling
CPU Fan: 1 x Noctua NH-D14, Case Fan: 3x COUGAR CF-V12HP
Keyboard
Logitech G510
Mouse
Naga Razar 2012
BSOD while browsing Chrome and IE

I am also having this problem while browsing using IE and chrome. system cache error, memory cache error, I did memory test and HD test and hardware is fine. As anyone find the fix for this? I realised this error occurs more frequently on chrome or when viewing multiple videos(porn hehehe^^), It never happened before, only in the last month, and I have 16 GB RAM, and using this PC since november 2011
 

My Computer My Computer

At a glance

windows 7 home 64 bit
OS
windows 7 home 64 bit
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