PC shuts off by itself.

boyboyds

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Hi,

When I turn on my desktop PC it shuts off by itself after just a few seconds and then turns on again for a few seconds....and then continue doing this on-off cycle until I pull the cable out.

But sometimes it turns on and stays on without any issues.

Has anyone experienced anything like this.......?


Thanks,
-BBDS
 

My Computer

OS
Windows 7 Home 64bit
System spec.....?

The PC is not at my place, I am trying to help an elderly relative and he is nowhere near me.

I cannot even ask him to download "TeamViewer".

But I was hoping that someone may recognize the symptoms of his PC problem.


Thanks,
-BBDS
 

My Computer

OS
Windows 7 Home 64bit
Well it could be a number of things. One being a bad power supply. We would need to know the hardware that's in the computer.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
dell xps 9000
OS
win 10
May caused by the tower button, test the power button on the front of your computer's case. if it is not work for you, reseat everything inside of your computer. Reseat all internal data and power cables,memory modules, expansion cards. Unplug and reattach your keyboard and mouse as well.
 

My Computer

Computer type
PC/Desktop
OS
windows 7 Home 64 bit
System Info (11 files).


Thanks,
-BBDS
 

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My Computer

OS
Windows 7 Home 64bit
reseat everything inside of your computer. Reseat all internal data and power cables,memory modules, expansion cards.

Reseat - does it mean unplug and plug back in......?

Thanks,
-BBDS
 

My Computer

OS
Windows 7 Home 64bit
reseat everything inside of your computer. Reseat all internal data and power cables,memory modules, expansion cards.

Reseat - does it mean unplug and plug back in......?

Thanks,
-BBDS
yes thats what it means by reseat. how old is this dell computer? my first suspision would be the power supply. if you have another one to test with thats what i would do first after you reseat everything.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
dell xps 9000
OS
win 10
Based on the system info this PC is from around 2010.

I will have to go over and re-seat all the components I can find.

How do I test for faulty Start Button......?

-BBDS
 

My Computer

OS
Windows 7 Home 64bit

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Home Premium 32-Bit - Build 7600 SP1
CPU
Intel Core i3-2120 3.30Ghz
Motherboard
Asus P8Z68-V LX Intel Z68 Socket H2 ATX
Memory
Kingston 4 GB DDR3 1333 mhz
Graphics Card(s)
AMD Radeon HD6670
Sound Card
Sound Blaster Audigy SE 24-Bit
Monitor(s) Displays
Asus VE228
Screen Resolution
1440 X 900
Hard Drives
OCZ Vertex 3 120 GB Sata 3 SSD ==
Kingston SH103/S3 120 G Hyper X 120 GB SSD ==
Western Digital 500 GB Caviar Green 7200 RPM ==
PSU
Corsair CX600M == 600 Watt
Case
NZXT Apollo - Silver with Clear Side Panel
Cooling
Three 120 mm Fans
Keyboard
Microsoft Natural 4000
Mouse
Microsoft Custom Optical 3000
Internet Speed
AT&T Fiber Optic Wireless Network
Antivirus
Microsoft Security Essentials
Browser
Chrome
Other Info
120 mm Blue LED Fan -- Three Blue LED Lazer Light Sticks
Temperature....?

I do not think overheating caused the issue, it shuts off immediately after it turns on,
and then goes on and off continuously.

I think I will start with dusting and re-seating. Lets see if this will make a difference.

Thank you,
-BBDS
 

My Computer

OS
Windows 7 Home 64bit
My daughter's computer recently did the same thing. Solved it by vacuum cleaning the CPU fan. Yes, you need to dismantle the fan. Also, Just plugged in the power switch we'll see how it goes. Good luck!
 

My Computer

Computer type
PC/Desktop
OS
Windows 10
Temperature....?

I do not think overheating caused the issue, it shuts off immediately after it turns on,
and then goes on and off continuously.

I think I will start with dusting and re-seating. Lets see if this will make a difference.

Thank you,
-BBDS

Oh..... I was not aware that you had a great knowledge on this subject since you came here asking for help. I will allow you to do what you want since your knowledge is so great. BYE
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Home Premium 32-Bit - Build 7600 SP1
CPU
Intel Core i3-2120 3.30Ghz
Motherboard
Asus P8Z68-V LX Intel Z68 Socket H2 ATX
Memory
Kingston 4 GB DDR3 1333 mhz
Graphics Card(s)
AMD Radeon HD6670
Sound Card
Sound Blaster Audigy SE 24-Bit
Monitor(s) Displays
Asus VE228
Screen Resolution
1440 X 900
Hard Drives
OCZ Vertex 3 120 GB Sata 3 SSD ==
Kingston SH103/S3 120 G Hyper X 120 GB SSD ==
Western Digital 500 GB Caviar Green 7200 RPM ==
PSU
Corsair CX600M == 600 Watt
Case
NZXT Apollo - Silver with Clear Side Panel
Cooling
Three 120 mm Fans
Keyboard
Microsoft Natural 4000
Mouse
Microsoft Custom Optical 3000
Internet Speed
AT&T Fiber Optic Wireless Network
Antivirus
Microsoft Security Essentials
Browser
Chrome
Other Info
120 mm Blue LED Fan -- Three Blue LED Lazer Light Sticks
I am not an expert, but my common sense suggests that it takes time for a full size desktop PC to overheat. But if you think that overheating did take place in the first 3 seconds after turning it on, then please explain it.

-BBDS
 

My Computer

OS
Windows 7 Home 64bit
A cpu cooler not working properly can cause a cpu to overheat in less than a minute.

Have a nice day.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
"A cpu cooler not working properly can cause a cpu to overheat in less than a minute."

Well, this excludes my situation because my PC is shutting down after just 3-4 seconds.

-BBDS
 

My Computer

OS
Windows 7 Home 64bit
IF a cpu is already at a high temperature ( shutoff usually occurs between 90 - 99 or 100 C depending on motherboard; sometimes earlier... ) then it will shutoff quickly after being turned back on.

You can enter bios ( Pressing one of the following keys during startup should bring you to the bios: F2, F10, Delete or some other key ). Pressing Tab usually hides the simple boot screen ( logo ) in favor of more information. When you enter the bios there should be a hardware monitor option. That'll tell you the processor temperature.

Next, does the PC turn off after entering windows, or after being powered on.

Is the computer in the home of a smoker ( Smoke adheres to dust and makes it sticky meaning it clogs fans much easier and much faster than usual; additionally smoker-dust has to be brushed off while normal dust can be blown out using compressed air )?

Did you open the case and look inside? Dells typically have a green duct which routes air to/from processor depending on fan direction. You will need to move this out of the way to look inside depending how tight everything is put together ( simply lift 2 of hanging pieces over the cpu apart and lift. It should swing open. You can completely remove this but it isn't required ). Look for any capacitors that have gone bad ( If using non-solid caps there will be a K or X or some other indentation on the top. Make sure they are all indented and not popping upward or oozing anything. IF ooze is present or if they are becoming convex then they are bad. Another sign of caps going bad, if they blow from the bottom, is if they wiggle like a loose tooth; they should be firmly in [ again this depends on how much of the leads are exposed, but they should be firm regardless ]. Don't wiggle too much in case the leads are long [ you'll eventually break them if you bend them back and forth ] ).

Make sure all of the fans are clean and oiled ( most fans have a rubber stop underneath the sticky; under normal circumstances these fans will last many years without needing to be oiled but they can run dry so it doesn't hurt to look inside and add a drop before re-sealing them ).

As said, it is likely a hardware issue if it is turning off after being powered on. If it is rebooting shortly after starting windows it could be something else such as software, or a hardware issue ( such as bad memory, processor [ VERY RARE but it does cause odd side effects ], etc.. ).. Use Windows Memory Tester ( you'll want to test the memory one stick at a time in each slot... So stick 1 in slot 1, then 2. Then stick 2 in slot 1 then 2. Etc. Check each stick in each slot and make sure to run it at least 8 passes or so; memory typically shows symptoms of failing when it starts reaching operating temperature ).


Hope this helps.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acecool Company
OS
Windows 7 Professional x64
CPU
Intel Q6600 ( Quad Core ) @ 2.4 to 3.0 OC GHz
Motherboard
Asus P5K
Memory
Kingston 8GB ( 2x 4GB )
Graphics Card(s)
NVidia 750 TI SC 2GB
Sound Card
Onboard + USB 7.1 Simulated Surround Headset
Monitor(s) Displays
Samsung TV, HP TV ( Until PS Caps repaired 2x LG )
Screen Resolution
Primary: 1920 x 1080, Secondary ( left ): 1680 x 1050
Hard Drives
Seagate ( 1TB x2 - 1 [ logic board issue ], 3TB x 1, 320GB x 1, 500GB x 1 ) @ 7200RPM
PSU
500W
Case
Antec 900
Cooling
Air
Keyboard
Logitech K350 Wireless and MS KU-0108 Wired ( Gaming )
Mouse
Logitech MX510 Blue
Internet Speed
50MBit
Antivirus
Custom
Browser
Google Chrome
Other Info
Logitech devices have an issue with gaming when using SetPoint software ( Uninstalled because of this ) where a depressed-key registers as an unpress event after a short period of time meaning if you hold right click to aim, it stops randomly until you re-press. It is one of the most annoying pieces of software because you either need to write your own to use the extra functionality of the keyboar
Thank you Acecool.

I was about to drive over, but my uncle called me and said the problem disappeared by itself.

But it will be probably come back at some point.

If it is back, I will:

1. check all the contacts
2. do a thorough dusting (maybe disconnect the cpu fan)
3. run windows memory test or memtest86

-BBDS
 

My Computer

OS
Windows 7 Home 64bit
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