PC wont wake up after sleeping time

arjfca

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Hello

PC, HP Pavilion a6318 running with Win 7 32

PC won't wake up with keyboard or mouse. It will if I had press the sleep mode from the keyboard, but won't if the sleep mode is created by the PC

Yesterday, I removed all Energy option and let the PC running the whole night. When I came back, the screen was still the same as when I left, but no control from the mouse and keyboard. My only solution is to press the power button 4 sec and restart the machine

Any solution I could try?
Any help truly appreciated

MT ;)
 

My Computer My Computer

Computer Manufacturer/Model Number
Home made
OS
windows 7 Pro x64
CPU
Intel I5 3450
Motherboard
Gefabye B75M-D3H
Memory
8 GB DDR3 dual chanel
Graphics Card(s)
Asus Radeon 4870 Nevedi Gforce GTX 500Ti
Sound Card
None
Monitor(s) Displays
4 L206W, Synckmaster, Acer X203W, X223W
Screen Resolution
1680 X 1050
Hard Drives
SSD 120G from Intel

640 GB
PSU
Cooler Master 600W
Case
Antec
Cooling
Regular fan
Keyboard
Microsoft Multimedia Bilingual
Mouse
Microsoft Optical 3000
Check the System Event Log

PC won't wake up with keyboard or mouse. It will if I had press the sleep mode from the
keyboard, but won't if the sleep mode is created by the PC
What does the power button do? Wake it up, Resume Windows, or cold boot? I'm wondering if it is
actually going into hibernation. It might be worth double checking your power plan, which
probably includes HP's extensions. Is this a desktop? (That's what the model number brings up.)
Yesterday, I removed all Energy option and let the PC running the whole night. When I came
back, the screen was still the same as when I left, but no control from the mouse and keyboard.
My only solution is to press the power button 4 sec and restart the machine
This sounds like a freeze up, not a response to a power state transition. Check the Windows
System Event Log. You may see something like this:
------------------------
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 10/28/2011 4:53:48 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: Abe-Lappy2 Event Id: 41
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the
system stopped responding, crashed, or lost power unexpectedly.
-------------------------
You will probably also see this event, logged by eventlog:
--------------------------------------------------
Source: EventLog
Date: 11/6/2011 1:19:24 AM
The previous system shutdown at 1:26:20 AM on ?11/?6/?2011 was unexpected.
---------------------------------------------------
The system keeps a registry value that gets updated every minute,
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Reliability:LastAliveStamp
that it uses to generate this message on bootup. And by the way the apparent inconsitency in
the log time and unexpected shutdown time results from the fact that all eventlog timestamps
are in UTC, and when we go off DST, they change. The log entry really should be 2:26:20 AM.
Now as for sleep, you will see entries like these:
--------------------------------------------------
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 10/28/2011 2:18:29 PM
Event ID: 42
Task Category: (64)
Level: Information
Keywords: (4)
User: N/A
Computer: Abe-Lappy2
Description:
The system is entering sleep.
Sleep Reason: Button or Lid
--------------------------------------------------
Log Name: System
Source: Microsoft-Windows-Power-Troubleshooter
Date: 11/6/2011 12:58:39 AM
Event ID: 1
Task Category: None
Level: Information
Keywords:
User: LOCAL SERVICE
Computer: Abe-Lappy2
Description:
The system has resumed from sleep.
Sleep Time: ‎2011‎-‎11‎-‎06T02:42:02.606143400Z
Wake Time: ‎2011‎-‎11‎-‎06T05:58:37.171076000Z
Wake Source: Power Button
---------------------------------------------------------
By the way if you look in the upper right hand corner of the right hand panel of the event viewer you'll see "Create Custom View..." and you can set it up to only see Kernel-Power and Kernel-Power-Troubleshooter events which will make it much easier to read the log.

If you need more help with the event log, or discover something interesting, post back.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Homebuilt
OS
Microsoft Windows10 Professional 64-bit Build 16299
CPU
Intel(R) Core(TM) i5-4590 CPU @ 3.30GHz, 3301 Mhz 4 Core
Motherboard
Asrock H97M Pro4
Memory
8.00 GB
Graphics Card(s)
NVIDIA GeForce GTX 560 Ti
Sound Card
(1) Webcam 200 (2) Realtek High Definition Audio (3) Int
Monitor(s) Displays
Samsung Syncmaster 24 inch
Screen Resolution
1600 x 900 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) WDC WD5000AAKS-00E4A0 ATA Device (2) WDC WD5000AAKX-00ERMA0 ATA Device (3) WDC WD10EZEX-08M2NA0 (4) WD 7500AAC External USB Device (5) WD My Passport Ultra USB Device
PSU
Corsair 500W
Case
Corsair 100R
Cooling
Stock
Keyboard
Logitech K120
Mouse
Logitech M110
Internet Speed
20Mbps
Antivirus
Malwarebytes, Windows Defender
Browser
Edge, Chrome, Firefox
That's a start.
Will look at log thanks.

Martin
 

My Computer My Computer

Computer Manufacturer/Model Number
Home made
OS
windows 7 Pro x64
CPU
Intel I5 3450
Motherboard
Gefabye B75M-D3H
Memory
8 GB DDR3 dual chanel
Graphics Card(s)
Asus Radeon 4870 Nevedi Gforce GTX 500Ti
Sound Card
None
Monitor(s) Displays
4 L206W, Synckmaster, Acer X203W, X223W
Screen Resolution
1680 X 1050
Hard Drives
SSD 120G from Intel

640 GB
PSU
Cooler Master 600W
Case
Antec
Cooling
Regular fan
Keyboard
Microsoft Multimedia Bilingual
Mouse
Microsoft Optical 3000
Jim

I did what you asked and look at the event journal. I created a filter to get only the kernel Power error. There is a lot of error. I don't understand the meaning of them

Martin

Text in French


Code:
Critique	11/11/2011 5:06:30 PM	Kernel-Power	41	(63)
Critique	11/11/2011 1:50:25 PM	Kernel-Power	41	(63)
Critique	11/11/2011 1:44:59 PM	Kernel-Power	41	(63)
Critique	11/11/2011 12:20:58 PM	Kernel-Power	41	(63)
Critique	11/11/2011 10:39:44 AM	Kernel-Power	41	(63)
Critique	11/11/2011 7:30:25 AM	Kernel-Power	41	(63)
Critique	11/11/2011 7:13:02 AM	Kernel-Power	41	(63)
Critique	11/11/2011 5:33:10 AM	Kernel-Power	41	(63)
Critique	11/11/2011 1:25:49 AM	Kernel-Power	41	(63)
Critique	11/10/2011 5:58:08 PM	Kernel-Power	41	(63)
Critique	11/10/2011 4:42:19 PM	Kernel-Power	41	(63)
Critique	11/10/2011 4:18:59 PM	Kernel-Power	41	(63)
Critique	11/10/2011 12:31:10 PM	Kernel-Power	41	(63)
Critique	11/10/2011 12:26:54 PM	Kernel-Power	41	(63)
Critique	11/10/2011 12:14:50 PM	Kernel-Power	41	(63)
Critique	11/10/2011 8:03:09 AM	Kernel-Power	41	(63)
Critique	11/10/2011 6:36:26 AM	Kernel-Power	41	(63)
Critique	11/9/2011 3:45:59 PM	Kernel-Power	41	(63)
Critique	11/9/2011 3:41:39 PM	Kernel-Power	41	(63)
Critique	11/9/2011 12:59:01 PM	Kernel-Power	41	(63)
Critique	11/9/2011 12:00:59 PM	Kernel-Power	41	(63)
Critique	11/8/2011 9:56:32 PM	Kernel-Power	41	(63)
Critique	11/8/2011 9:22:28 PM	Kernel-Power	41	(63)
Critique	11/5/2011 12:07:47 PM	Kernel-Power	41	(63)
Critique	11/5/2011 11:29:37 AM	Kernel-Power	41	(63)
Critique	11/5/2011 10:48:49 AM	Kernel-Power	41	(63)
Critique	11/5/2011 12:03:10 AM	Kernel-Power	41	(63)
Critique	11/3/2011 9:05:16 AM	Kernel-Power	41	(63)
Critique	11/2/2011 8:36:42 PM	Kernel-Power	41	(63)
Critique	11/2/2011 8:21:35 PM	Kernel-Power	41	(63)
Critique	11/2/2011 5:05:54 PM	Kernel-Power	41	(63)
Critique	11/1/2011 2:57:04 PM	Kernel-Power	41	(63)
Critique	10/28/2011 10:08:11 PM	Kernel-Power	41	(63)
Critique	10/24/2011 10:29:11 AM	Kernel-Power	41	(63)
Critique	10/24/2011 10:09:12 AM	Kernel-Power	41	(63)
Critique	10/23/2011 7:12:19 PM	Kernel-Power	41	(63)
Critique	10/23/2011 5:24:14 PM	Kernel-Power	41	(63)
Critique	10/23/2011 12:13:44 PM	Kernel-Power	41	(63)
Critique	10/18/2011 1:16:02 AM	Kernel-Power	41	(63)
Critique	10/16/2011 12:06:22 PM	Kernel-Power	41	(63)
Critique	10/13/2011 9:09:49 PM	Kernel-Power	41	(63)
 

My Computer My Computer

Computer Manufacturer/Model Number
Home made
OS
windows 7 Pro x64
CPU
Intel I5 3450
Motherboard
Gefabye B75M-D3H
Memory
8 GB DDR3 dual chanel
Graphics Card(s)
Asus Radeon 4870 Nevedi Gforce GTX 500Ti
Sound Card
None
Monitor(s) Displays
4 L206W, Synckmaster, Acer X203W, X223W
Screen Resolution
1680 X 1050
Hard Drives
SSD 120G from Intel

640 GB
PSU
Cooler Master 600W
Case
Antec
Cooling
Regular fan
Keyboard
Microsoft Multimedia Bilingual
Mouse
Microsoft Optical 3000
PC still hang or restart

Did a mem86 test and Window memory test for few hours Pass OK
Did disk test.... pass ok

So if the PC pass the memory test and a disk test, I could probably say that my Power Supply is OK

That bring me to a probable software fault

Any idea on what kind of test i could perform to fount a faulty software problem?

Martin
 

My Computer My Computer

Computer Manufacturer/Model Number
Home made
OS
windows 7 Pro x64
CPU
Intel I5 3450
Motherboard
Gefabye B75M-D3H
Memory
8 GB DDR3 dual chanel
Graphics Card(s)
Asus Radeon 4870 Nevedi Gforce GTX 500Ti
Sound Card
None
Monitor(s) Displays
4 L206W, Synckmaster, Acer X203W, X223W
Screen Resolution
1680 X 1050
Hard Drives
SSD 120G from Intel

640 GB
PSU
Cooler Master 600W
Case
Antec
Cooling
Regular fan
Keyboard
Microsoft Multimedia Bilingual
Mouse
Microsoft Optical 3000
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