(Perplexing) Windows 7 or 10 sometimes (often) failed to boot, while L

k00ly

New member
Local time
2:10 AM
Messages
4
(Perplexing) Windows 7 or 10 sometimes (often) failed to boot, while Linuxes mostly boots fine.


I bought 2 HP Elitebooks 8730w 17" laptops (Intel P8700 and ATI Mobility Radeon 3670) for less than $150 each back in 2017.

One of them works fine, while the other constantly often fails to boot Windows. It fails about 70-80% of the time (at least). While Linux (Ubuntu 16.04) will be successfull (at least 90% of the time). For Windows 7, it will show "Starting Windows" screen as shown here:
b58525376f9e8a64d9bff357a199a6ea.png



Then it will NOT go into login screen, but to a blank black-screen as shown here (otherwise, it will show a pointer and then the Windows login screen):

7b628fd1f0aa34e127287541784e59c9.png

and it will freeze as if there is no CapsLock or NumLock respond anymore. The similar thing happen to Windows 10 LTSB too, that I installed earlier before I switched to Windows 7 (I switched, becoz I thought Windows 10 did not support the hardware, but the same thing happens later to my Windows 7 Installation).

I thought it was the old HDD, so I also had replaced a new HDD and even tried on another new SSD, but it did not fix it (So it was not because of the old initial HDD that came with the laptop, as I also had thought of). Already run memtest86 too, found RAM problem, switched the RAM, new RAM is clear (but the Windows 7 boot problem still persist).

The same Windows image run fine on the other laptop, so it was not becoz of the OS image.

This failure to boot occurs only mostly to Windows (7 & 10) (But NOT all the time) (70-80-90% failure rate at least) (sometimes it successfully boots) (Isn't it perplexing???), while Linux (Ubuntu 16.04 or Kali 2019.01) would be successfull (at least 90-95% of the time) (With Kali Linux prob 99%-100%). This is the only strange clue. If it had successfully booted, it will run no problem (pretty much normal and crashless whatsoever). The other same laptop that I had bought (same type), runs just fine.

Google only take me as far as : https://www.maketecheasier.com/windows-10-failed-to-start/

What could be the problem here? As replacing the HDD and reinstalling OS doesn't solve the problem. I haven't checked the CPU, GPU or other hardware &/ connections, but the strange thing is that Linux mostly starts (boots) fine. Some people say that it's probably driver issues.. I don't know...


I actually posted this on another forum (tomshardware), but I haven't found the answer / solution yet, I haven't even pinpointed the cause for this. I am still perplexed by this behaviour. I hope you can find this perplexing problem / question insteresting. I will update this thread as time goes with more info.

Thx in advance and I appreciate for all the helps.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP 8730w
OS
Windows 7 Professional x64
CPU
Intel P8700
Memory
4GB
Graphics Card(s)
ATI Mobility Radeon HD 3670
Hard Drives
Toshiba 500GB
Welcome to the forum. Can you post a screenshot fromm disk manager showing all the details so we can see whats going on
 

My Computer

Computer type
PC/Desktop
OS
win 8 32 bit
Hi


The same Windows image run fine on the other laptop, so it was not becoz of the OS image.
really:sarc: - different drivers for gpu - 1 will fail!!!!
(MS will help by installing its generic drivers)


Which is failing, AMD <my guess or Intel

check your Bios settings

note W7 hates being no 2

Roy
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
medionl/Aspire 6930G/acer x55a
OS
W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
CPU
E5300 dual core
Motherboard
medion MS7366
Memory
3gb
Graphics Card(s)
Nvidia Geforce 7100 Nforce 630i
Monitor(s) Displays
avixc
Internet Speed
n (isp resticted to 72)
Antivirus
mse/pands
Browser
palemoon
Other Info
Belkin Fd7050 n USB using Railink RT2870 drivers, more upto date
I found a way to get to 'Advanced Windows Boot Option' by pressing F8 during early boot time.
6fa43da6b1306ebd6d0d2b3088c18370.png

I did 'Enable Boot Logging' few times already. Here are the resulting logs: ntbootlog.txt - Pastebin.com
Only the last boot from 01-14-2020 16:47 of the log is successfull iirc. This last boot log, shows that Win7 managed to load several more drivers or whatever .sys files those are. But idk why. Still don't know what exactly caused the boot failures.

I also tried the 'Disable Driver Signature Enforcement' option, but it still doesn't fix anything, sometimes it boots, most times it doesn't.

All the 3 'Safe Modes' boots 100% (but I hvn't tried that many times thou, maybe only bout 20 timish. So, I consistently was able to boot those 'Safe Modes' iirc
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP 8730w
OS
Windows 7 Professional x64
CPU
Intel P8700
Memory
4GB
Graphics Card(s)
ATI Mobility Radeon HD 3670
Hard Drives
Toshiba 500GB
Welcome to the forum. Can you post a screenshot fromm disk manager showing all the details so we can see whats going on
I am sorry, but what is 'disk manager'? Did you mean 'Device Manager' ??

I hvn't been able to successfully boot Windows in this past week or two. My Linux bootability has also degraded too, with about only 40-50% bootability,, I will detail and explain later bout the Linux behaviour.
I hv provided the 'ntbootlog' thou.. but still Iam unable to make much sense from it


Hi

The same Windows image run fine on the other laptop, so it was not becoz of the OS image.
really:sarc: - different drivers for gpu - 1 will fail!!!!
(MS will help by installing its generic drivers)

Which is failing, AMD <my guess or Intel

check your Bios settings

note W7 hates being no 2

Roy
What should I do then ? I hvn't been able to boot W7 in past week or two (Only able to boot Safe Modes with 100% bootability and Linux to some extent). I will post my BIOS settings in other time.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP 8730w
OS
Windows 7 Professional x64
CPU
Intel P8700
Memory
4GB
Graphics Card(s)
ATI Mobility Radeon HD 3670
Hard Drives
Toshiba 500GB

My Computers

System One System Two

  • Computer type
    Laptop
    Computer Manufacturer/Model Number
    Toshiba satellite C650D
    OS
    Windows 7 Home Premium x64
    CPU
    AMD V120
    Memory
    4GB
    Internet Speed
    150 Mbps
    Antivirus
    MSE
    Browser
    IE11, Edge, Firefox
    Other Info
    I also have W7 Pro on my System Two, and several W7 Hyper-V VMs. My other machines run Windows 10/11. Their specs are in my Ten Forums & Eleven Forum profiles.
  • Computer type
    Laptop
    System Manufacturer/Model Number
    Lenovo Thinkpad T430
    OS
    Windows 7 Pro x64
    CPU
    Intel i5-3320M
    Memory
    8 GB
    Hard Drives
    250GB Samsung SSD 860 EVO
    Other Info
    Antivirus: MSE
Welcome to the forum. Can you post a screenshot fromm disk manager showing all the details so we can see whats going on


Well, we are all lucky today, I was able to boot W7, only after 3 boot attemps this morning..
Here are the Disk Management pics:
9317d57414dfb18459eb99633fd70e76.png


I have 3 Linuxes ext4 partition, 1 Linux swap, 1 W7 NTFS and 1 NTFS Data for easy backups and data.

There is one Linux partition that is 'Active'.. I am confused, does anybody knows what that means? That partition also is the last Linux OS I installed..
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP 8730w
OS
Windows 7 Professional x64
CPU
Intel P8700
Memory
4GB
Graphics Card(s)
ATI Mobility Radeon HD 3670
Hard Drives
Toshiba 500GB
Back
Top