Solved Persistent ntoskrnl BSOD

[WesHoze]

I've been battling my build for a while now and have narrowed down several issues but I am still having a BSOD that shows itself very randomly. More often than not it's while playing Starcraft 2, but it's not exclusive to that game/ it's not exclusive to any sort of stress on the system.

Running driver verifier does not work as it will crash with another BSOD and restart over and over.

I've tested each stick of ram with memtest in each slot and have ruled out memory.

sfc scannow does not work.

I'm sick of battling my computer and I need a stable system so I can do some 3d modeling without having to save every 5 seconds. Please help!

 

[zigzag3143]

A couple of issues

Old drivers

[B]MarvinBus64.sys    9/23/2005 5:17:03 PM  [/B]     A known issue remove if possible.
000.fcl    1/24/2008 7:12:46 AM       
CLBUDF.SYS    12/31/2008 6:02:30 AM       
CLBStor.sys    12/31/2008 6:02:34 AM        
AtiPcie.sys    5/5/2009 11:00:22 AM        
GEARAspiWDM.sys    5/18/2009 8:17:04 AM        
AsUpIO.sys    7/5/2009 10:21:38 PM

How To Find Drivers:

- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.

- - The most common drivers are listed on this page: Driver Reference Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads



McAfee. Known to cause BSOD's on some systems

McAfee is a frequent cause of BSOD's. I would remove and replace it with Microsoft Security Essentials AT LEAST TO TEST!

http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe

Microsoft Security Essentials - Free Antivirus for Windows

 

[WesHoze]

@zigzag3143

I appreciate the help. Uninstalling Pinnacle (MarvinBus64.sys) and uninstalled McAfee. Will play around and see if I can cause a BSOD. Will update as appropriate.

 

[zigzag3143]

I appreciate the help. Uninstalling Pinnacle (MarvinBus64.sys) and uninstalled McAfee. Will play around and see if I can cause a BSOD. Will update as appropriate.

Yell if you need help

 

[WesHoze]

I've deleted Pinnacle and McAfee and I believe updated the ASUpIO (ASUS) and CBL ones (Cyberlink Blu Ray). I've gotten a few more BSODs as well as a few times when the computer froze with a constant annoying sound from the speakers until I force restarted with the power button on the case. Here's another report... maybe a lot of the drivers are still there screwing with my computer...

 

[zigzag3143]

I've deleted Pinnacle and McAfee and I believe updated the ASUpIO (ASUS) and CBL ones (Cyberlink Blu Ray). I've gotten a few more BSODs as well as a few times when the computer froze with a constant annoying sound from the speakers until I force restarted with the power button on the case. Here's another report... maybe a lot of the drivers are still there screwing with my computer...

This is still installed and loading.

Related to MarvinBus.sys Marvin/MarvinPro Bus Enumerator from Pinnacle Systems.

 

[WesHoze]

Ok, deleted Pinnacle Video Driver which I believe to have contained that file. I owe you a beer or 12 if this ends up fixing it all.

 

[zigzag3143]

Ok, deleted Pinnacle Video Driver which I believe to have contained that file. I owe you a beer or 12 if this ends up fixing it all.

May not fix it but surely will decrease the frequency. We will find out what it is hopefully sooner rather than later.

 

[WesHoze]

Still kicking my butt. A few freezes with no BSOD on startup, and a few BSODs. No stress on computer when they are occuring.

 

[WesHoze]

Here's a BSOD I just got. Copy and pasted from BlueScreenView Report:

==================================================
Dump File : 042612-18954-01.dmp
Crash Time : 4/26/2012 8:10:41 AM
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : 00000000`00000000
Parameter 2 : 00000000`00000000
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : Unknown_Module_00000000`00038000
Caused By Address : Unknown_Module_00000000`00038000+293501
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address :
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\042612-18954-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 262,144
==================================================

 

[WesHoze]

Just saw another BSOD that did not provide any dump files. "Quota Underflow"

I've never seen that one before, but that's not saying it hasn't happened. I just happened to catch it while walking by my office since the BSOD was trying to be a ninja and crash/restart computer without me seeing it.

 

[zigzag3143]

Still kicking my butt. A few freezes with no BSOD on startup, and a few BSODs. No stress on computer when they are occuring.

Marvin bus still loaded in the 4/24/2012 crash. The newer one corrupt and un-useable.

Stealth reboot, I like it. "quota over/underflow is not really helpful without the things that were loaded at the time (DMP).

I am a big fan of Nir Sofer's work, BUT blueScreenView more often than not, doesn't point out the correct causes. Similarly Who crashed is even worse.

I prefer to use WinDbg (the Windows Debugging Tools) to read the memory dumps. It is the Gold standard for those of us that do this and often will give us the answer by itself. (we don't need the full jcgriff2 report each time).

 

[WesHoze]

Ok here is the perfmon/report that I just ran.

 

[WesHoze]

Any advice? My computer is freezing more often than giving me BSODs now. The most recent freeze was while watching something on Hulu.com with google chrome. Here is the most recent report.

 

[writhziden]

Those reports do not help too much with freezing problems. Please follow the http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html to provide us with any crash reports, system logs, applications logs, etc. Those instructions help with blue screen and freezing issues.

In the meantime, see if it is an application or service conflict causing the freezing: http://www.sevenforums.com/tutorial...ation-conflicts-performing-clean-startup.html.

 

[WesHoze]

Will try out the clean startup. Here are the latest reports.

 

[writhziden]

Event[213]:
  Log Name: System
  Source: Service Control Manager
  Date: 2012-05-17T06:55:22.651
  Event ID: 7009
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Destructor9000
  Description: 
A timeout was reached (30000 milliseconds) while waiting for the APC Data Service service to connect.

Your APC program is causing hangs. I would recommend removing it.

If you do not want to remove it: http://www.sevenforums.com/tutorial...ation-conflicts-performing-clean-startup.html and see if another startup program or service is conflicting with it. Keep only Microsoft Security Essentials enabled (MSC)

 

[WesHoze]

Is it still hanging on the APC software? It wouldn't uninstall correctly so I just made it stop running. Still freezing - lots of times while clicking fullscreen on netflix and other times while trying to stream from Vuze to my xbox 360. Attached are the reports.

 

[writhziden]

You have some scheduled tasks that are causing problems. Open CCleaner, go to Tools, Startup, Scheduled Tasks (tab), and click Save to text file...

Save as tasks.txt and upload the file in your next post.


Your APC software is still set to startup in the startup Programs. Go through the steps to http://www.sevenforums.com/tutorial...ation-conflicts-performing-clean-startup.html and disable all startup programs and services except MSC (Microsoft Security Client/Microsoft Security Essentials).

 

[WesHoze]

Here's the file.