Solved Physical memory dump

[sam250989]

This problem is giving me trouble. I am facing it from last 2 weeks everyday. I am using sony vaio laptop.
it used to show up before but now a days it happens evryday.
i am attaching dump files in folder minidump ...please can anybody help????

 

[sam250989]

other details are as follows:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 16393

Additional information about the problem:
BCCode: fe
BCP1: 0000000000000008
BCP2: 0000000000000006
BCP3: 0000000000000005
BCP4: FFFFFA8007A47B20
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

 

[Northernsoul55]

The correct info is not present in your files, click the "Grab All" button and wait
until each screen has appeared then click ok.

Here are the instructions for posting:

http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html

cheers

Dave

 

[sam250989]

thank you...let me check it..

 

[sam250989]

as told by you...here are the zipped files

 

[Northernsoul55]

Hi Sam,
Thanks for the added info.

Your crashes relate to USB drivers:

*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck FE, {8, 6, 5, fffffa8007a47b20}
Probably caused by : usbhub.sys

STOP 0x000000FE: BUGCODE_USB_DRIVER
Usual causes: USB device driver

Please follow this guide to help rectify this issue:

:ar: http://www.sevenforums.com/tutorials/165554-usb-driver-general-fix-problems.html

Also please remove the Tuneup utilities Program as Window 7 does not require this program,
and it will most likely do more harm than good:

Uninstall Daemon tools as it is well known for BSOD.
Start > click on Computer > Uninstall or change a program > choose Daemon tools. Reboot.
Once uninstalled please go here and remove the SPTD driver itself with this tool:

:ar: http://www.duplexsecure.com/en/downloads

If you see an Uninstall option for SPTD, click on it.
Otherwise, go to C:\Windows\System32\drivers, look for and delete SPTD.sys manually. Reboot

Post any feedback or observations.

* Also ensure you have all Windows Updates installed.

Cheers

Dave

 

[sam250989]

thanks a lott...m counting on it.
hv uninstalled deamon tools and tune up utilities..
The uninstall button on sptdinst installer is disabled..
hope it works..

 

[Northernsoul55]

If the uninstall button on sptdinst installer is disabled...then it is not installed...so that is fine.

Let me know how you get on.

Cheers

Dave

 

[sam250989]

Heyy Dave....
my laptop is working fine today....thanks to u..
that was a grt help...

 

[Northernsoul55]

Good news Sam

Glad to have helped. Feel free to pop back to SF Forums if you have
any other queries / issues with your computer.

Cheers

Dave

 

[sam250989]

heyy Dave

u said to remove Tuneup utilities Program as Window 7 does not require this program,
and it will most likely do more harm than good.

can u clarify it to me?

 

[sam250989]

Heyy Dave

u said to remove the Tuneup utilities Program as Window 7 does not require this program,
and it will most likely do more harm than good.

can u clear this??? How can it be harmful??

 

[Arc]

I hope Dave will not mind it if I post a bit here.

One most frequent harms made by TuneUp is, it wipes out everything containing the installer folder (C:\Windows\Installer; it is a hidden system folder). Then, you will loss all the program icons and uninstallers of all the programs using MSI based installer.

It removes registries aggressively .... and removes important entries, too.

And much more ....

 

[sam250989]

Okay Arc..
That has cleared my idea..
Thanks 4 the help..

and what abt daemon tools?? what other software can i use in place of daemon tools?? As Dave told it is one of the major cause 4 bsod.

 

[Arc]

Is it a must for you that you need to use a disc image mounter? Nowadays all the functions of an ODD is done by flash drives.

All the image mounter programs are problematic. As they try to vertualize hardware, the problem occurs. The best option is to use free 7-zip. It can extract any type of disc images, so the work will be done at per. At a maximum, you will miss some animated DVD movie menu screens, and nothing more.

 

[sam250989]

i was using it to play fifa12..
But if there is a problem using any virtual image disc creator, i better dont use them...

Thanks a lott Arc...
your posts were helpful too...

 

[Arc]

Try MagicDisc. Bit better as it does not use SPTD. But dont keep a drive always mounted. Mount a drive only when it is needed, and when the need is over, unmount it. If it is set to startup, it will also be problematic.

 

[sam250989]

Okay Arc,
I will take care to remember ur instructions.
Again, thanks a lott.