Solved please help blue screen of death

andrewpham

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thank you so much
 

My Computer My Computer

At a glance

win10AMD Phenom(tm) II X6 1100T Processor8.00 GBATI Radeon HD 4250
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
win10
CPU
AMD Phenom(tm) II X6 1100T Processor
Motherboard
Gigabyte Technology Co., Ltd. GA-880GA-UD3H
Memory
8.00 GB
Graphics Card(s)
ATI Radeon HD 4250
Sound Card
(1) Realtek High Definition Audio (2) High Definition Audi
Screen Resolution
1600 x 900 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) Hitachi HDP725050GLA360 ATA Device (2) Generic USB CF Reader USB Device (3) Generic USB MS Reader USB Device (4) Generic USB SD Reader USB Device (5) Generic USB SM Reader USB Device (6) Seagate Desktop USB Device (7) Seagate Desktop
Hi andrewpham.

Update the display driver from Download Drivers and then let us know how it goes. Further actions may be needed depending on the situation.
_________________________________________________
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {85e95008, 93967cec, c0000001, 3}

*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+5cec )

Followup: MachineOwner
---------

4: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: 85e95008, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: 93967cec, The pointer into responsible device driver module (e.g. owner tag).
Arg3: c0000001, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 00000003, Optional internal context dependent data.

Debugging Details:
------------------


FAULTING_IP: 
atikmpag+5cec
93967cec 8bff            mov     edi,edi

DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT

CUSTOMER_CRASH_COUNT:  1

BUGCHECK_STR:  0x116

PROCESS_NAME:  System

CURRENT_IRQL:  0

ANALYSIS_VERSION: 6.3.9600.17237 (debuggers(dbg).140716-0327) amd64fre

STACK_TEXT:  
8d1079cc 94c9cfb3 00000116 85e95008 93967cec nt!KeBugCheckEx+0x1e
8d1079f0 94c91d94 93967cec c0000001 00000003 dxgkrnl!TdrBugcheckOnTimeout+0x8d
8d107a24 94c91a33 85e95008 85e95008 8bc0107e dxgkrnl!DXGADAPTER::PrepareToReset+0xf1
8d107a40 94cce92c 00000000 00000000 8d107b04 dxgkrnl!TdrIsRecoveryRequired+0x14e
8d107ab8 94cf5d55 fffffcfb 0002b857 00000000 dxgmms1!VidSchiReportHwHang+0x3c0
8d107ae4 94cf8f58 897cd788 8d107b04 00000102 dxgmms1!VidSchWaitForCompletionEvent+0x16f
8d107b64 94cf965b 897d2000 85c67a70 897d33f0 dxgmms1!VidSchiWaitForCompletePreemption+0x54
8d107bdc 94cf9fd1 897cd788 00000001 85c67a70 dxgmms1!VidSchiSendToExecutionQueueWithWait+0x10f
8d107d18 94cfa279 00c67a70 85c7e268 8d107d3c dxgmms1!VidSchiSubmitRenderCommand+0x809
8d107d28 94cfa516 85c67a70 82e88b89 897cd788 dxgmms1!VidSchiSubmitQueueCommand+0x61
8d107d3c 94cfa5bd 897cd788 00000000 88c0fa48 dxgmms1!VidSchiRun_PriorityTable+0x24
8d107d50 8305bfdf 897cd788 a029d784 00000000 dxgmms1!VidSchiWorkerThread+0x7f
8d107d90 82f02699 94cfa53e 897cd788 00000000 nt!PspSystemThreadStartup+0x9e
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19


STACK_COMMAND:  .bugcheck ; kb

FOLLOWUP_IP: 
atikmpag+5cec
93967cec 8bff            mov     edi,edi

SYMBOL_NAME:  atikmpag+5cec

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: atikmpag

IMAGE_NAME:  atikmpag.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4dae3541

FAILURE_BUCKET_ID:  0x116_IMAGE_atikmpag.sys

BUCKET_ID:  0x116_IMAGE_atikmpag.sys

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:0x116_image_atikmpag.sys

FAILURE_ID_HASH:  {e300aa8c-6915-3f37-7957-d2e4fc30a6fd}

Followup: MachineOwner
---------

4: kd> lmvm atikmpag
start    end        module name
93962000 939a2000   atikmpag T (no symbols)           
    Loaded symbol image file: atikmpag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
    Image name: atikmpag.sys
    Timestamp:        Wed Apr 20 06:52:09 2011 (4DAE3541)
    CheckSum:         00049D1B
    ImageSize:        00040000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
 

My Computer My Computer

At a glance

Microsoft Windows 10 Pro Insider Preview 64-bitIntel(R) Core(TM) i3-4130 CPU @ 3.40GHzCorsair Vengence 4GB x2 (8.00GB Dual-Channel ...2047MB GeForce GTS 450 (ZOTAC International)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
thank you so much
 

My Computer My Computer

At a glance

win10AMD Phenom(tm) II X6 1100T Processor8.00 GBATI Radeon HD 4250
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
win10
CPU
AMD Phenom(tm) II X6 1100T Processor
Motherboard
Gigabyte Technology Co., Ltd. GA-880GA-UD3H
Memory
8.00 GB
Graphics Card(s)
ATI Radeon HD 4250
Sound Card
(1) Realtek High Definition Audio (2) High Definition Audi
Screen Resolution
1600 x 900 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) Hitachi HDP725050GLA360 ATA Device (2) Generic USB CF Reader USB Device (3) Generic USB MS Reader USB Device (4) Generic USB SD Reader USB Device (5) Generic USB SM Reader USB Device (6) Seagate Desktop USB Device (7) Seagate Desktop
Welcome. Let us know for any further BSOD.
 

My Computer My Computer

At a glance

Microsoft Windows 10 Pro Insider Preview 64-bitIntel(R) Core(TM) i3-4130 CPU @ 3.40GHzCorsair Vengence 4GB x2 (8.00GB Dual-Channel ...2047MB GeForce GTS 450 (ZOTAC International)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
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