please help me my desktop not load

[ali131025]

I always boot the system and load normally but now when turn on the system not load normally and only i see my document and black screen in screen i send my desktop and screen photo please help me what happened to my windows

 

[richc46]

Do this, from a date a few days before the problem started
http://www.sevenforums.com/tutorials/700-system-restore.html

 

[ali131025]

i do the system restore but my problem not fixed i have the problem

 

[Lomai]

hi ali

Welcome to Seven Forums

Have a look at this link

Regards

 

[richc46]

If the above does not work, tell me if it works in safe mode

Also

Run an antivirus scan

Download and run malwarebytes.

 

[ali131025]

If the above does not work, tell me if it works in safe mode

Also

Run an antivirus scan

Download and run malwarebytes.

no not work in safe mode also not work and i have end update of nod32 antiwirus

 

[Tews]

Try performing a repair install ... This will show you how to do a repair upgrade install to fix your currently installed Windows 7 and preserve your user accounts, data, programs, and system drivers.

http://www.sevenforums.com/tutorials/3413-repair-install.html?ltr=R

 

[ali131025]

hi ali

Welcome to Seven Forums

Have a look at this link

Regards

i cant reach any thing in desktop my is black and mouse & keyboard not work in black desktop cant reach run start programs and any other things only and only when loggin on i access to my document