please i got this problem windows crashes!!!

[fucile24]

Problem signature:
Problem Event Name: APPCRASH
Application Name: Explorer.EXE
Application Version: 6.1.7601.17567
Application Timestamp: 4d6727a7
Fault Module Name: kernel32.dll
Fault Module Version: 6.1.7601.17651
Fault Module Timestamp: 4e2111bf
Exception Code: c0000005
Exception Offset: 00047dd5
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

 

[carwiz]

Hard to be certain until you include a dump (follow the instructions at the top of the thread.) but run the scan below and see if any errors are corrected.

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

If nothing shows up, run a Search for Updates from the Windows Update screen.

An AV/Malware scan is in order too.