Solved PnP USB 3.0 Hub Doesn't Work!

[stuckstuck]

The title says it all, I'm not too sure what happened. I know now that it's definitely a software issue.
I had bought a new USB hub thinking my old USB hub has finally given up on me but I was wrong.
I'm not too sure how to fix this, I'm at a loss. I don't suppose anybody from this fine community could help me out here? I'd really appreciate it, thanks in advance.

 

[Layback Bear]

In my opinion when one uses a hub its the luck of the draw whether it works or not.
What are you plugging into the hub?
Why would you need a hub? Your motherboard has many usb 2.0 ports and no usb 3.0 ports.

https://www.asus.com/Motherboards/P6T_Deluxe_V2/specifications/

USB
14 USB 2.0 ports (6 ports at mid-board, 8 ports at back panel)

 

[stuckstuck]

In my opinion when one uses a hub its the luck of the draw whether it works or not.
What are you plugging into the hub?
Why would you need a hub? Your motherboard has many usb 2.0 ports and no usb 3.0 ports.

https://www.asus.com/Motherboards/P6T_Deluxe_V2/specifications/

USB
14 USB 2.0 ports (6 ports at mid-board, 8 ports at back panel)

my bad, my profile on here hasn't been updated since forever.
the motherboard I have now has USB 3.0 ports on it.
I mostly have external hard drives plugged into it, and it's been working fine up until now.
As of this moment I'm trying to figure out what went wrong, again, my old USB hub has been working fine up until now, bought a new USB hub and it's the same issue. Now I'm pretty confident it's software-related.

 

[Layback Bear]

Please complete your My System Specs to match your computer.
We need to know what we are working with.

Also you could you post a site showing which hub you are using?

Did you install manually your usb 3.0 drivers?

 

[stuckstuck]

Please complete your My System Specs to match your computer.
We need to know what we are working with.

Also you could you post a site showing which hub you are using?

Did you install manually your usb 3.0 drivers?

Way ahead of you, I had just updated my specs just now.
The USB hubs I buy are PnP, the ones I have now are PnP.
Anker® 60W 7-Port USB 3.0 Data Hub with 3 PowerIQ: Amazon.co.uk: Electronics

 

[Layback Bear]

Still need this answered.

Did you install manually your usb 3.0 drivers?

Do your usb 3.0 ports work with out using the hub?

Does your usb 2.0 ports work with the hub?

 

[stuckstuck]

Still need this answered.

Did you install manually your usb 3.0 drivers?

Do your usb 3.0 ports work with out using the hub?

Yes.

 

[Layback Bear]

Still need this answered.

Did you install manually your usb 3.0 drivers?

Do your usb 3.0 ports work with out using the hub?

Yes.

You have installed the drivers and the usb ports work without the adapter makes me think it is the adapter.
Tell us in some detail what exactly you are using this hub for and how?

 

[ComputerGeek]

Check the Anker support site for your model. I noticed they have firmware upgrades for some of their USB 3.0 hubs

Also check if any BIOS update available for your m/b

 

[Layback Bear]

Good call ComputerGeek.

 

[stuckstuck]

Check the Anker support site for your model. I noticed they have firmware upgrades for some of their USB 3.0 hubs

Also check if any BIOS update available for your m/b

Score one for you, I went to the asus website and saw there was a "intel USB 3.0 driver" download for my motherboard, and it fixed it, thank you.

 

[Layback Bear]

I'm confused stuckstuck.

In my post #4 and # 6 I asked if you had installed drivers for usb 3.0.

In your post #7 you stated (Yes).

Now in your post # 11 you state you installed the usb 3.0 drivers and things work.

This is very confusing.

Quote:
Originally Posted by Layback Bear
Still need this answered.

Quote:
Did you install manually your usb 3.0 drivers?
Do your usb 3.0 ports work with out using the hub?

Yes.

How could the proper answer be yes if you didn't have the usb 3.0 drivers installed until post #11.

Please help me understand this!

 

[stuckstuck]

I'm confused stuckstuck.

In my post #4 and # 6 I asked if you had installed drivers for usb 3.0.

In your post #7 you stated (Yes).

Now in your post # 11 you state you installed the usb 3.0 drivers and things work.

This is very confusing.

Quote:
Originally Posted by Layback Bear
Still need this answered.

Quote:
Did you install manually your usb 3.0 drivers?
Do your usb 3.0 ports work with out using the hub?

Yes.

How could the proper answer be yes if you didn't have the usb 3.0 drivers installed until post #11.

Please help me understand this!

Apologies, there must have been a misunderstanding on my part.
When I had answered yes to your question it wasn't towards the driver question, it was towards this one > "Do your usb 3.0 ports work with out using the hub?".
I had already answered the driver question when I said that my USB hubs are PnP, meaning no, I didn't download any drivers because there wasn't any; I'm only now realizing that you meant the USB drivers for my motherboard.

 

[Layback Bear]

Thank you for explaining.

 

[ComputerGeek]

Apologies, there must have been a misunderstanding on my part.
When I had answered yes to your question it wasn't towards the driver question, it was towards this one > "Do your usb 3.0 ports work with out using the hub?".
I had already answered the driver question when I said that my USB hubs are PnP, meaning no, I didn't download any drivers because there wasn't any; I'm only now realizing that you meant the USB drivers for my motherboard.

Nope. It's hat's off to you Layback Bear!

​

@stuckstuck
Driver fixed the problem. But if you haven't do so yet still check if a firmware upgrade available for that hub