madamadam222
New member
My Dell studio one developed a glitch recently. A single cell from a pop-down menu freezes on the screen until i manually shut down the dwm.exe process using task manager. The source of the pop-down cell could be any program and anywhere on the screen. I have tried to reinstall the operating system as an upgrade but i get a message that the system on the computer is newer and as a result the attempted upgrade is cancelled.
Any suggestions as to how I mighr repair this problem?
Any suggestions as to how I mighr repair this problem?
My Computer
At a glance
Windows 7 professional 64 bitIntel Quad Q8200 2.33 GHz, 4MB, 1333FSB4 GB DDR2 SDRAM800MHZ - 2X@GB,DIM,MNvidia GeForce 9400
- Computer Manufacturer/Model Number
- Dell Studio One 1909
- OS
- Windows 7 professional 64 bit
- CPU
- Intel Quad Q8200 2.33 GHz, 4MB, 1333FSB
- Memory
- 4 GB DDR2 SDRAM800MHZ - 2X@GB,DIM,M
- Graphics Card(s)
- Nvidia GeForce 9400
- Sound Card
- Integrated Audio
- Monitor(s) Displays
- Integrated 18.5 in W LCD 16:9, WXGA (366x768)
- Hard Drives
- 750 GB Serial ATA 2 Hard Drive 7200 RPM