Power Options

Cobra102

New member
Local time
4:54 AM
Messages
3
I upgraded to Seven from Vista. Recently I have had power options problems. I cannot change power plan the following message appears: "Windows cannot retrieve this information". The plan showing has four options: Balanced, Energy Star, High Performance and Power Saver. When I restore my computer to an earlier date it will show only two options: Energy Star and Power Saver which I can change the plan on. When I do I restart it returns to the four options. Can anyone help solve this problem? Thanks
 

My Computer

Computer Manufacturer/Model Number
HP/m7780n
OS
Seven
CPU
Intel Core(TM) 2.13 GHz
Motherboard
don't know
Memory
2.0 gb
Graphics Card(s)
Nvidia GForce 6700 Gt
Sound Card
Hauppauge WinTV HVR-1600NTSC/ATSC Combo
Monitor(s) Displays
HP F2105
Hard Drives
Dual SATA HardDrives
PSU
Don't know
Case
HP
Cooling
HP
Cobra102,
Welcome to Seven Forums!

Did you do an upgrade? Or was it a clean installation?

Let us know,
Ben
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Clevo W870CU
OS
Windows 7 Ultimate Professional x64
CPU
Intel Core i7-740QM @ 1.73GHz 4Core
Motherboard
Intel PM55
Memory
2 X 4GB DDR3-SDRAM 667MHz
Graphics Card(s)
ATI Mobility Radeon HD 5870 1GB SDRAM
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
AUO149D 17.1" HD+/FHD @600Hz
Screen Resolution
1920X1080
Hard Drives
Seagate A0D-10F4 - 500 GB @7200RPM
PSU
43290mWh Intel Lithium-Ion Battery
Case
Cleveo W870CU
Cooling
2 Fans
Keyboard
Microsoft eHome MCIR 109
Mouse
Finger Sensing HID-Compliant Mouse Pad
Internet Speed
100 MB/s
Antivirus
avast! Antivirus
Browser
Google Chrome
Other Info
Biometric Enabled
2.0MP Cam
Upgrade
 

My Computer

Computer Manufacturer/Model Number
HP/m7780n
OS
Seven
CPU
Intel Core(TM) 2.13 GHz
Motherboard
don't know
Memory
2.0 gb
Graphics Card(s)
Nvidia GForce 6700 Gt
Sound Card
Hauppauge WinTV HVR-1600NTSC/ATSC Combo
Monitor(s) Displays
HP F2105
Hard Drives
Dual SATA HardDrives
PSU
Don't know
Case
HP
Cooling
HP
Welcome

You can test for corruption and even correct it.

In the search box type cmd. Do not hit enter, but right click and then run as administrator. In cmd type sfc /scannow.

Report back.

In addition you can type event viewer in search and look for any errors after the problem occurs.

Finally, when an upgrade is done many members report problems. With an upgrade DVD you can do a clean install. That is my suggestion.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 420
OS
Windows 10, Home Clean Install
CPU
Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard
Dell
Memory
6 gb
Graphics Card(s)
ATI Radeon 256MB HD3650
Sound Card
Intergrated 7.1 Channel Audio
Monitor(s) Displays
Dell SP2009W 20"
Hard Drives
640 GB Serial ATA Hard drive
Cooling
Fan
Keyboard
Dell USB Keyboard
Mouse
Dell Premium Optical USB
Internet Speed
DSL 2.85

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
Windows Resources did not find any integrity violations.
 

My Computer

Computer Manufacturer/Model Number
HP/m7780n
OS
Seven
CPU
Intel Core(TM) 2.13 GHz
Motherboard
don't know
Memory
2.0 gb
Graphics Card(s)
Nvidia GForce 6700 Gt
Sound Card
Hauppauge WinTV HVR-1600NTSC/ATSC Combo
Monitor(s) Displays
HP F2105
Hard Drives
Dual SATA HardDrives
PSU
Don't know
Case
HP
Cooling
HP
Try the suggestion given by Brink, that will probably work with the current problem.

I, however, suggest, for your consideration, that you do a clean install, as I advised, originally. Based upon the many posts that I have seen, upgrades continually have problems.

In any event, I wish you luck with your current situation
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 420
OS
Windows 10, Home Clean Install
CPU
Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard
Dell
Memory
6 gb
Graphics Card(s)
ATI Radeon 256MB HD3650
Sound Card
Intergrated 7.1 Channel Audio
Monitor(s) Displays
Dell SP2009W 20"
Hard Drives
640 GB Serial ATA Hard drive
Cooling
Fan
Keyboard
Dell USB Keyboard
Mouse
Dell Premium Optical USB
Internet Speed
DSL 2.85
Good point Rich,
Upgrades can be risky. I would always suggest that you just do an advanced install and install your new OS over your older OS. All of your personal files and program files(for reference when downloading them again) will all be saved to a Windows.old folder. Then you can just drag and drop the files where they are needed. And once you are done, you can delete the folder.

Good luck,
Ben

Try the suggestion given by Brink, that will probably work with the current problem.

I, however, suggest, for your consideration, that you do a clean install, as I advised, originally. Based upon the many posts that I have seen, upgrades continually have problems.

In any event, I wish you luck with your current situation
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Clevo W870CU
OS
Windows 7 Ultimate Professional x64
CPU
Intel Core i7-740QM @ 1.73GHz 4Core
Motherboard
Intel PM55
Memory
2 X 4GB DDR3-SDRAM 667MHz
Graphics Card(s)
ATI Mobility Radeon HD 5870 1GB SDRAM
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
AUO149D 17.1" HD+/FHD @600Hz
Screen Resolution
1920X1080
Hard Drives
Seagate A0D-10F4 - 500 GB @7200RPM
PSU
43290mWh Intel Lithium-Ion Battery
Case
Cleveo W870CU
Cooling
2 Fans
Keyboard
Microsoft eHome MCIR 109
Mouse
Finger Sensing HID-Compliant Mouse Pad
Internet Speed
100 MB/s
Antivirus
avast! Antivirus
Browser
Google Chrome
Other Info
Biometric Enabled
2.0MP Cam
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