Solved Printer sharing

[larrye]

my wifes dell with vista 32 bit has a working aio printer I can't print from my windows 7 64 bit computer I have every thing set up both computers sees the printer I get a warning ,Printer can't communicate when I try to print from the windows 7 computer. Thanks for any help.Larry

 

[bassfisher6522]

Generally speaking when you get that error message it pertains to the computer that the printer is physically attached to is turned off. So in order for you to print from your 7 PC the Vista PC must be on as well as the printer. Next thing to check is to make sure that the printer in question is set to default printer on both PC's.

 

[larrye]

Your right every thing is on,But I think I need a 64x driver for the the vista computer.

 

[larrye]

Any one know how to get me going

 

[seavixen32]

We can help if we have more details about your printer.

I'm assuming AIO means All-in-one so can you please tell us the printer manufacturer and the model details, as you will need a Windows 7 64-bit driver, assuming the printer is compatible with the later operating system.

 

[larrye]

Thanks for the reply I have a v310 series Dell AIO working on the Dell vista computer X86 and I can't print from my Dell win.7 x64 computer.Thanks

 

[seavixen32]

I'm in the process of trying to track down Windows 7 64-bit drivers for your printer.

In the meantime you might want to check the user manual, for which you'll need a PDF reader such as Adobe Acrobat Reader.

http://support.dell.com/support/edocs/systems/prn_v310/en/ug/en_ug.pdf

The Windows 7 Compatibility Center doesn't appear to have the Dell V310 listed so we may have a problem finding drivers for it.

http://www.microsoft.com/windows/compatibility/windows-7/en-us/Search.aspx?l=en-us&type=Hardware&s=DELL%20V310%20Printer&page=1

I don't know where you live, but even Dell's US site doesn't have the V310 listed, and of the all-in-ones that are listed, they only have Linux (Ubuntu) drivers.

http://search.dell.com/results.aspx?s=gen&c=us&l=en&k=dell+v310+printer&cat=sup&x=5&y=7&p=1

The nearest I could find was the Dell V305 all-in-one printer.

http://search.dell.com/results.aspx...rt=K&~srd=False&ipsys=False&advsrch=False&p=1

I think you may be faced with changing your printer or just use what you've got for the Windows Vista 32-Bit computer, and then buying a Windows 7 64-bit compatible printer, which doesn't have to be a Dell.

If you want to save on ink cartridges, Kodak is your answer.

 

[larrye]

Thanks I have the pdf and read it I also am hard wired to the vista computer Thanks

 

[larrye]

Okay thanks for the help

 

[giblets]

After clicking the "windows update" there seems to be one.

 

[larrye]

Thanks I'll give it a try.

 

[larrye]

That doesn't show on mine

 

[Britton30]

Do you have the printer on a network or Windows Home Group?
I have two Win 7 machines home grouped with a printer attached to the 64 bit machine. I can print to it from the 32 bit machine with no 32 bit drivers.
I don't think you would need 64 bit drivers since the printer is install on another machine and have a router(?) which acts as the printer server.

 

[giblets]

That doesn't show on mine

Hmm..... I guess now I know even the same Windows versions don't get the same printer driver lists when you do the driver list update. :shock:

 

[MilesAhead]

Thanks I have the pdf and read it I also am hard wired to the vista computer Thanks

What's the Vista service pack level? Vista before SP1 had problems with networking printers.

 

[larrye]

I'm on the home group & vista has all the latest up dates.Whats weird both computers sees the printer & when I print a test page a pop up says sent to printer but nothing happens.Thanks

 

[MilesAhead]

So do I take it "all the latest updates" means the Vista is at SP2?

Does the Icon for the networked printer look the same on both systems?

I'll tell you what happened with my Epson printer. It only has a Vista driver available. If I plug it into the Vista PC, all is great. If I try to attach it to the Windows 7 machine, the Vista PC will see it over the network, but the icon is not the same. It cannot detect ink levels. It sees it as some generic printer. It doesn't work.

The printer has to be able to serve the driver over the network. The machine that only has network access should be able to do all the stuff like check ink or toner levels, print test page, clean heads or whatever, that the local machine can do. If it can't, it's not getting the driver over the network.

If it can do everything but print over the network, then I'd look on the Vista PC for the problem. If you have any firewall, set all access to everything and disable the firewall service until you get it to work.

 

[larrye]

Yes Vista SP 2

 

[larrye]

I have tried all of the above and the printer software is for either 32 bit or 64 bit computers and when you install the software only the default installs I can't get the 64 bit driver off the cd.Thanks

 

[Britton30]

Physically uplug the printer power and plug back in, my HP printer "forgets" it's connected sometimes.