Solved Printer won't print queue until I shut down computer

[junestan]

Printer (Lexmark X2600) used to work fine. Now computer is sending print jobs to the print queue but nothing gets printed until I shut down the computer. Then everything in the queue prints out. The machine and printer belong to a puter-phobic friend of mine. The CPU is a fairly cheapo "emachine", several years old, w/Windows 7.
Thanks!

 

[Brink]

Hello June, and welcome to Seven Forums.

You might see if clearing and resetting the printer queue may help in case it may be corrupted.

http://www.sevenforums.com/tutorials/89483-print-spooler-queue-clear-reset.html

Hope this helps,
Shawn

 

[junestan]

Thanks Shawn,
I'll give that a try this weekend. It's a hassle trying to work on someone else's machine 20 miles away. But I'd really like to get it working for her. I noticed that I could delete all the jobs in the queue but one - maybe clearing it is the key.
June

 

[Brink]

You're welcome June. I hope it works for you as well. Please let us know how it went.

 

[junestan]

Will do - thanks again!
June

 

[junestan]

My friend's printer is working! I didn't get to try your directions - by the time I got to her place the printer wasn't working at all. It gave a different error message each time we tried it. Ended up uninstalling/deleting everything printer related and had to run the install disc 5 times, trying different variations, before the files finally downloaded correctly (really - how hard can it be to install a printer!?). Thank you very much for your detailed help. I'm saving the info on printer queues for future reference and hope I can pick your brain when I have problems in the future.
June

 

[Brink]

That's great news June. I'm happy to hear that the printer is working now. Thank you for posting back.