Solved Printing to HomeGroup does not work

dinosaur222

New member
Local time
12:30 AM
Messages
4
PC 1 (Windows 7) is USB connected to a printer and is in the homegroup.
PC 2 (Windows 8) is in the homegroup, and the printer is visible when I click print.
Both PCs have Norton Internet Security.
Both PCs are awake, and the printer is on.
Both PCs have Network discovery, File and Printer Sharing, and Allow Windows to Manage Homegroup Connections on.

When I try to print from PC 2, I get no output and no visible error messages.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo
OS
Windows 7 Home Premium 64
Antivirus
Norton Internet Security
Do both PC's have the drivers for the printer installed?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ult, Windows 8.1 Pro,
CPU
Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz
Motherboard
Evga 780i FTW
Memory
G.Skill PC2 9600 1200Mhz 5 5 5 15 2T
Graphics Card(s)
GTX480
Sound Card
Asus Xonar D2
Monitor(s) Displays
HannsG
Screen Resolution
1680X1050
Hard Drives
GSkill Phoenix Pro 120GB SSD
PSU
ThermalTake Toughpower 1000Watt modular
Case
ThermalTake XaserV
Cooling
Xigmatek S1283
Keyboard
Logitech G15
Mouse
Logitech G9
Internet Speed
T1
I selected 'install the software without connection of the printer' and installed the driver. Printing from PC2 still did not work. Could Norton Internet Security be the problem? If it is, I don't know how to 'fix' it.
On PC 2, I opened Windows Explorer/Network/name of PC 1/the shared printer, and saw files queued to the printer on PC 1.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo
OS
Windows 7 Home Premium 64
Antivirus
Norton Internet Security
I don't have Win8. Does it have a Devices and Printers in the start menu? If so click on Add a Printer and select Network Printer and see if it's found, then click it and Add.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built Desktop By DataTech
OS
Windows 7 Ultimate X64 SP1
CPU
Intel i5-2550K, Differing ~4.4-4.8GHz No built in GPU
Motherboard
ASUS P8Z68-V PRO/GEN3
Memory
16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GB
Graphics Card(s)
ASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Sound Card
Onboard Realtek 5-1
Monitor(s) Displays
Samsung P2570HD
Screen Resolution
1920x1080
Hard Drives
Samsung 840 Pro 256GB SSD for OS, 500GB Seagate Constellation (Enterprise drive) for Data
PSU
Corsair HX650W
Case
Inwin Dragon Rider
Cooling
Hyper 212 EVO w/two Noctua fans, push-pull, @1300 RPM
Keyboard
E-Z Eyes, bright yellow keys with large characters
Mouse
steelseries SENSEI Laser Pro Gaming
Internet Speed
48-51Mbs Mbs down, 11 Mbs up Xfinity Cable
Antivirus
Norton Internet Security 2013
Browser
IE 10, Opera, Pale Moon if needed
Other Info
4 case fans, LG BluRay-RE, ASUS DVD-RW, Mr. Fusion power supply, 1.21 gigawatts.
I selected 'install the software without connection of the printer' and installed the driver. Printing from PC2 still did not work. Could Norton Internet Security be the problem? If it is, I don't know how to 'fix' it.
On PC 2, I opened Windows Explorer/Network/name of PC 1/the shared printer, and saw files queued to the printer on PC 1.

With Windows 8 it was all fairly automatic for me, I would investigate Norton and make sure it's firewall isn't blocking it.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ult, Windows 8.1 Pro,
CPU
Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz
Motherboard
Evga 780i FTW
Memory
G.Skill PC2 9600 1200Mhz 5 5 5 15 2T
Graphics Card(s)
GTX480
Sound Card
Asus Xonar D2
Monitor(s) Displays
HannsG
Screen Resolution
1680X1050
Hard Drives
GSkill Phoenix Pro 120GB SSD
PSU
ThermalTake Toughpower 1000Watt modular
Case
ThermalTake XaserV
Cooling
Xigmatek S1283
Keyboard
Logitech G15
Mouse
Logitech G9
Internet Speed
T1
From PC 2, the printer on PC 1 is 'installed.' I tried to install it again as a network printer, but Windows 8 doesn't ask whether it is a network printer.

I'll see what I can do with Norton. I suppose I'll need to temporarily disable the firewall.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo
OS
Windows 7 Home Premium 64
Antivirus
Norton Internet Security
Printing worked fine when I disabled the firewall. I'll pursue with Norton. Thanks to all!
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo
OS
Windows 7 Home Premium 64
Antivirus
Norton Internet Security
IT was suggested to me that my Norton firewall may be the cause, but I could not find any settings relating to the network devices.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built Desktop By DataTech
OS
Windows 7 Ultimate X64 SP1
CPU
Intel i5-2550K, Differing ~4.4-4.8GHz No built in GPU
Motherboard
ASUS P8Z68-V PRO/GEN3
Memory
16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GB
Graphics Card(s)
ASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Sound Card
Onboard Realtek 5-1
Monitor(s) Displays
Samsung P2570HD
Screen Resolution
1920x1080
Hard Drives
Samsung 840 Pro 256GB SSD for OS, 500GB Seagate Constellation (Enterprise drive) for Data
PSU
Corsair HX650W
Case
Inwin Dragon Rider
Cooling
Hyper 212 EVO w/two Noctua fans, push-pull, @1300 RPM
Keyboard
E-Z Eyes, bright yellow keys with large characters
Mouse
steelseries SENSEI Laser Pro Gaming
Internet Speed
48-51Mbs Mbs down, 11 Mbs up Xfinity Cable
Antivirus
Norton Internet Security 2013
Browser
IE 10, Opera, Pale Moon if needed
Other Info
4 case fans, LG BluRay-RE, ASUS DVD-RW, Mr. Fusion power supply, 1.21 gigawatts.
I selected 'install the software without connection of the printer' and installed the driver. Printing from PC2 still did not work. Could Norton Internet Security be the problem? If it is, I don't know how to 'fix' it.
On PC 2, I opened Windows Explorer/Network/name of PC 1/the shared printer, and saw files queued to the printer on PC 1.

With Windows 8 it was all fairly automatic for me, I would investigate Norton and make sure it's firewall isn't blocking it.[/QUOTE]


Printing worked fine when I disabled the firewall. I'll pursue with Norton. Thanks to all!

Very good, yes I'm sure Norton has a method for allowing network devices though it's firewall. :)
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ult, Windows 8.1 Pro,
CPU
Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz
Motherboard
Evga 780i FTW
Memory
G.Skill PC2 9600 1200Mhz 5 5 5 15 2T
Graphics Card(s)
GTX480
Sound Card
Asus Xonar D2
Monitor(s) Displays
HannsG
Screen Resolution
1680X1050
Hard Drives
GSkill Phoenix Pro 120GB SSD
PSU
ThermalTake Toughpower 1000Watt modular
Case
ThermalTake XaserV
Cooling
Xigmatek S1283
Keyboard
Logitech G15
Mouse
Logitech G9
Internet Speed
T1
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