Problem freezing PC on loggoff screen when attemp shut down or restart

cristy73

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Hi everyone, I have a problem with my PC since I reinstalled windows 2 days ago. I used IObit driver booster to update my drivers and when I try to restart or shut down PC, the logoff screen is freezing and it will never reboot or shut down if I dont press the power button . I unistalled all drivers, I ran sfc /scannow in the cmd, nothing seems to be wrong.Can anyone help me to solve this problem, please ?
Thanks !

P.S. I found a similar thread on the site but nothing from there works for me ! Help please !
 

My Computer My Computer

At a glance

Windows 7 Ultimate (Alienware) x32Intel(R) Pentium(R) 4 CPU 3.00GHz1.50 GB(1) ATI Radeon X300/X550/X1050 Series (2) ATI...
Computer Manufacturer/Model Number
American Megatrends Inc. / version 0312
OS
Windows 7 Ultimate (Alienware) x32
CPU
Intel(R) Pentium(R) 4 CPU 3.00GHz
Motherboard
ASUSTeK Computer INC. P5LD2-Deluxe
Memory
1.50 GB
Graphics Card(s)
(1) ATI Radeon X300/X550/X1050 Series (2) ATI Radeon X300/
Sound Card
Realtek High Definition Audio
Screen Resolution
1152x864
Hard Drives
(1) SAMSUNG HD080HJ ATA Device (2) WDC WD2000JS-55NCB1 ATA Device (3) A-DATA USB Flash Drive USB Device (4) IOI MediaBay 7 in 4 USB Device (5) IOI MediaBay 7 in 4 USB Device (6) IOI MediaBay 7 in 4 USB Device (7) IOI MediaBay 7 in 4 USB D
Probably your best bet would be to reinstall Windows using this guide
http://www.sevenforums.com/tutorials/1649-clean-install-windows-7-a.html?ltr=C
but before you start disconnect any internal hard drives except the one you're installing Windows on and also disconnect any external hard drive and other peripherals such as printer. Don't bother with IObit software for anything and the drivers for your motherboard are here Motherboards - P5LD2 Deluxe - ASUS but there are no Win 7 drivers listed so try the Vista ones but you still might have a problem.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64Q6600 3.1ghzKingston DDR2 6400 8GBGigabyte Radeon HD 6850 1GB 256-Bit
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Made
OS
Windows 7 Ultimate x64
CPU
Q6600 3.1ghz
Motherboard
Gigabyte GA-P35-DS3L
Memory
Kingston DDR2 6400 8GB
Graphics Card(s)
Gigabyte Radeon HD 6850 1GB 256-Bit
Sound Card
On board
Monitor(s) Displays
Acer X243H
Screen Resolution
1920x1080
Hard Drives
Intel 330 120GB SSD
WD 2TB 7200
PSU
Thermaltake Toughpower 750W Semi Modular
Case
Modified Alienware
Keyboard
A4Tech
Mouse
Gigabyte ECO600
Antivirus
Comodo
Browser
Cyberfox
Win7 is mostly driver-complete in the installer and via Windows Update after install. So put your network LAN driver in the backup in case its needed to get online, then after OS install Check for Updates to install all Important and Optional Windows Updates, with reboots, until there are no more.

Then supply only the drivers still missing in Device Manager following the steps in red in Clean Reinstall Windows 7 which has helped over a million users get a perfect install without a single complaint. It shows how to trace or find any driver there without using a driver program. In fact you'll get and keep a perfect install to the exact extent you stick with the tools and methods given.

If you have any questions ask back here. We also have a Driver forum which can find any driver for you.
 
Thanks for answering, I will make a Clean Reinstall of windows as it shows in the thread and I'll get back with good news I hope.
Thanks again and all the best !
 

My Computer My Computer

At a glance

Windows 7 Ultimate (Alienware) x32Intel(R) Pentium(R) 4 CPU 3.00GHz1.50 GB(1) ATI Radeon X300/X550/X1050 Series (2) ATI...
Computer Manufacturer/Model Number
American Megatrends Inc. / version 0312
OS
Windows 7 Ultimate (Alienware) x32
CPU
Intel(R) Pentium(R) 4 CPU 3.00GHz
Motherboard
ASUSTeK Computer INC. P5LD2-Deluxe
Memory
1.50 GB
Graphics Card(s)
(1) ATI Radeon X300/X550/X1050 Series (2) ATI Radeon X300/
Sound Card
Realtek High Definition Audio
Screen Resolution
1152x864
Hard Drives
(1) SAMSUNG HD080HJ ATA Device (2) WDC WD2000JS-55NCB1 ATA Device (3) A-DATA USB Flash Drive USB Device (4) IOI MediaBay 7 in 4 USB Device (5) IOI MediaBay 7 in 4 USB Device (6) IOI MediaBay 7 in 4 USB Device (7) IOI MediaBay 7 in 4 USB D
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