Problem Installing SP1 - Windows 7 Home Premium 64 bit

[NoelDP]

That log is clear of any SFC errors, but there is one minor error in the background CBS data...

2013-08-07 20:09:09, Info                  CSI    0000009b Component change list:   { (null) -> 7.6.7600.256 Microsoft-Windows-WindowsUpdateClient-Aux.Deployment-LanguagePack, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral }
  { 7.5.7601.17514 -> 7.6.7600.256 Microsoft-Windows-WindowsUpdateClient-Aux.Resources, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral }
  { (null) -> 7.6.7600.256 Microsoft-Windows-WindowsUpdateClient-Aux.Deployment, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral }
  { 7.5.7601.17514 -> 7.6.7600.256 Microsoft-Windows-WindowsUpdateClient-Aux, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral }
2013-08-07 20:09:09, Info                  CSI    0000000d SMI Primitive Installer [done]
2013-08-07 20:09:10, Info                  CBS    Exec: Client did not specify to pend if necessary, no changes have been applied.
2013-08-07 20:09:10, Info                  CSI    [EMAIL="0000009c@2013/8/7:19:09:10.351"]0000009c@2013/8/7:19:09:10.351[/EMAIL] CSI Transaction @0x131d800 destroyed
2013-08-07 20:09:10, Info                  CBS    Perf: InstallUninstallChain complete.
2013-08-07 20:09:10, Info                  CBS    Failed to execute execution chain. [HRESULT = 0x800f0806 - CBS_E_PENDING]
2013-08-07 20:09:10, Error                 CBS    Failed to process single phase execution. [HRESULT = 0x800f0806 - CBS_E_PENDING]
2013-08-07 20:09:10, Info                  CBS    WER: Failure is not worth reporting [HRESULT = 0x800f0806 - CBS_E_PENDING]

I don't think it needs any attention

 

[IcecoldUK]

Thats great, so far so good!

I'll slowly start adding the windows updates and see where it take me this time. I'll keep you posted.

Jon

 

[IcecoldUK]

Hi Noel,

I've been slowly adding the windows updates, a few at a time and in date order. I've managed to install windows IE9 and followed by IE10 which appears to be working fine. My problem now is that i have started receiving the error code 8024000E in windows update again. I have run the SURT, SFC and also the windows update fix tool, none of which appear to work. I have attached the latest CBS logs. Would be appreciated if you could take a look at them please.

Jon

 

[NoelDP]

Looks to me like you have a bitflip or two in the registry....

2013-08-09 19:45:32, Info                  CBS    External EvaluateApplicability, package: Package_for_KB2779562~31bf3856ad364e35~amd64~~6.1.1.1, package applicable State: Installed, highest update applicable state: Installed, resulting applicable state:Installed
2013-08-09 19:45:32, Info                  CBS    Session: 30315824_2696343127 initialized by client WindowsUpdateAgent.
2013-08-09 19:45:32, Info                  CBS    Invalid enum string [HRESULT = 0x800f080d - CBS_E_MANIFEST_INVALID_ITEM]
2013-08-09 19:45:32, Info                  CBS    Manifest parsing error at line: 1, context: 
="neutral" proceqsorArchitecture="amd64" publicKeyToken="31bf385 [HRESULT = 0x800f080d - CBS_E_MANIFEST_INVALID_ITEM]
2013-08-09 19:45:33, Info                  CBS    Manifest parsing error at line: 1, context: 
="neutral" proceqsorArchitecture="amd64" publicKeyToken="31bf385 [HRESULT = 0x800f080d - CBS_E_MANIFEST_INVALID_ITEM]
2013-08-10 12:38:38, Error                 CSI    000002d8 (F) Manifest parsing failed:
    Status: STATUS_UNSUCCESSFUL
    Node: 2652 (0x00000a5c)
    Node (ln 656 col 96) xpath: /#document/assembly/registryKeys/registryKey/registryValue/@operationHint
    Strings: ([ml:52,l52]"%CommonProgramFiles%\Microsoft Shared\Ink\InkObj.dll")[gle=0x80004005]
2013-08-10 12:38:38, Error                 CSI    [EMAIL="000002d9@2013/8/10:11:38:38.212"]000002d9@2013/8/10:11:38:38.212[/EMAIL] (F) d:\win7sp1_gdr\base\wcp\manifestparser\pcmc_manifestwalker.cpp(5009): Error STATUS_UNSUCCESSFUL originated in function CMicrodomManifestWalker::CommonReportError expression: (null)
[gle=0x80004005]
2013-08-10 12:38:38, Info                  CSI    000002da [SR] Cannot verify component files for Microsoft-Windows-TabletPC-Platform-COMRuntime, Version = 6.1.7601.18126, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)

 

[NoelDP]

It may be worth your while testing your RAM with Memtest86+ (www.memtest.org) - at least 6 passes is the usual recommendation - and see if it throws any errors.

 

[IcecoldUK]

Hi mate,

I've managed to install all the updates except 2 of them (KB2779562 & KB2834140) so i've hidden them for the moment. Windows update is also still recommending IE10 even though its install, so again ive hidden that as well. Any suggestions?

I've already run memtest which took 6hrs and i believe ran 4 or 5 passes but no errors were found. I'll rerun the test again over night tonight for the full 6 passes and ill post the results in the morning.

Also, I am unsure if its related, but i'm having problems with the Nvidia Windows Kernel driver randomly crashing with the following error "Nvidia Windows Kernel mode driver stopped working but has recovered". I am not playing any games, the crash can occur while surfing the web or just sitting on the desktop. Could it be related, or should i create a new thread?

Jon

 

[NoelDP]

Hmmm - maybe I'm reading it wrong then - Have you run a full CheckSUR or a manufacturer's test utility over the drive?

The same result could be caused by a bitflip in the manifest file, I think.

I'll post up a potential fix for that later, If I can get to it (I have rather a lot of outstanding ones to do!)

 

[IcecoldUK]

When you say a "full CheckSUR" are you referring the the System Update Readiness Tool installation, or running the CHKDSK? I have run a CHKDSK and you reviewed the log and said it look clean. I have also run Western Digitals Lifeguard utility which also showed no disk errors.

I'll run memtest over night tonight for the full 6 passes to ensure there are no errors with the memory. I'm sure its going to be clean as i ran the scan about 2 weeks ago and showed no errors.

I apologise if this this starting to get a bit confusing Noel, to be honest ive been working on these problems so long now that im starting to confuse myself ha ha. However, if you need any information, logs or tests run please do not hesitate to ask.

Jon

 

[NoelDP]

Sorry - only 2 hours sleep last night :-(
That should have been CHKDSK not CheckSUR

 

[IcecoldUK]

Memtest is complete: 13hrs, 7 full passes, no errors!

Jon

 

[IcecoldUK]

Any ideas anyone?

I still have several updates that refuse to install.

Jon

 

[NoelDP]

Ah - Sorry!
Did the CHKDSK find anything?

Please run new SFC /SCANNOW and CheckSUR and post the logs.

 

[IcecoldUK]

No problem mate. I understand you are busy, i didn't want to hassle you.

Latest CBS log attached. CHKDSK was clear.

Jon

 

[NoelDP]

You appear to have a number of malformed Manifest files - or perhaps the registry entries related are malformed.
I'll work up some form of test scenario so we can check which it is, and go about fixing them.

I'm surprised that neither SFC nor CheckSUR picked up on them

 

[IcecoldUK]

Thank you for you help, it's much appreciated.

My guess would be that its the registry...

Jon

 

[NoelDP]

PLease open an Elevated Command Prompt, and run the following commands

COPY C:\Windows\servicing\packages\Package_for_KB2789645~31bf3856ad364e35~amd64~~6.1.1.0.mum %userprofile%\desktop\pack.log
REG QUERY "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ApplicabilityEvaluationCache\Package_for_KB2789645~31bf3856ad364e35~amd64" >>%userprofile\desktop\pack2.log
REG QUERY "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~0.0.0.0" >>%userprofile\desktop\pack2.log
REG QUERY "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB2789645~31bf3856ad364e35~amd64~~6.1.1.0" >>%userprofile\desktop\pack2.log
 
REG QUERY "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageIndex\Package_for_KB2789645~31bf3856ad364e35~amd64~~0.0.0.0" >>%userprofile\desktop\pack2.log
REG QUERY "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB2789645_SP1~31bf3856ad364e35~amd64~~6.1.1.0" >>%userprofile\desktop\pack2.log
 
.

Post the results by attaching the two files created on your desktop (pack.log and pack2.log) to your reply.

With any luck that'll give me enough to work on.

 

[IcecoldUK]

Hi Noel,

I ran the commands you required, but it only produced 1 pack log which i've attached for you.

Here's what the command prompt produced back:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>COPY C:\Windows\servicing\packages\Package_for_KB2789645~31b
f3856ad364e35~amd64~~6.1.1.0.mum %userprofile%\desktop\pack.log
1 file(s) copied.

C:\Windows\system32>REG QUERY "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Co
mponent Based Servicing\ApplicabilityEvaluationCache\Package_for_KB2789645~31bf3
856ad364e35~amd64" >>%userprofile\desktop\pack2.log
The system cannot find the path specified.

C:\Windows\system32>REG QUERY "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Co
mponent Based Servicing\PackageDetect\Microsoft-Windows-Foundation-Package~31bf3
856ad364e35~amd64~~0.0.0.0" >>%userprofile\desktop\pack2.log
The system cannot find the path specified.

C:\Windows\system32>REG QUERY "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Co
mponent Based Servicing\Packages\Package_for_KB2789645~31bf3856ad364e35~amd64~~6
.1.1.0" >>%userprofile\desktop\pack2.log
The system cannot find the path specified.

C:\Windows\system32>
C:\Windows\system32>REG QUERY "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Co
mponent Based Servicing\PackageIndex\Package_for_KB2789645~31bf3856ad364e35~amd6
4~~0.0.0.0" >>%userprofile\desktop\pack2.log
The system cannot find the path specified.

C:\Windows\system32>REG QUERY "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Co
mponent Based Servicing\Packages\Package_for_KB2789645_SP1~31bf3856ad364e35~amd6
4~~6.1.1.0" >>%userprofile\desktop\pack2.log

Jon

 

[NoelDP]

That's a bit of a shocker - it seems that there's a fair amount of data missing from the registry, or has at least got misplaced, somehow.

I'm not sure how best to check and resolve this - it would almost certainly be quickest to do a repair install, but if you're willing to have a go at a manual fix let me know and we'll give it a try.

Here's the instructions for a Repair install - http://www.sevenforums.com/tutorials/3413-repair-install.html?ltr=R

 

[IcecoldUK]

Hi Noel,

Can we try the manual fix please if it's ok with you as I've already tried running the repair install previously to no avail, and I've completed several fresh installs but the problem still persists.

Jon

 

[IcecoldUK]

I'm not sure if this will help at all, but ive attached a screen shot of the update history to indicate the updates which will not install.

Jon