Problem with High Definition Audio - Realtek HD Audio - Code

[betico]

Hi,

I have several computers of differents (HP, Toshiba, etc) and It happens the same problem. The audio device has an exclamation mark in Device Manager.

I think this problem is caused by some update windows. My OS is Windows 7 Home Premium 32bits .

Does anyone know what Windows Update should be uninstalled ?

Thank You.

 

[fireberd]

Without some computer specs its hard to say. Also what is the Code? Code 10?

If these were old Windows XP machines, the sound hardware on many is not Win 7 compatible.

 

[betico]

Excuse me,

I wanted to say in my title:

Problem with High Definition Audio - Realtek HD Audio - IDT High Definition Audio CODEC

However, the Device Manager error code displayed is 39.

Best regards

 

[fireberd]

Code 39 is a device driver issue. It could be incompatibility with Windows 7, as Windows will usually install the generic, basic function, "High Definition Audio" drivers if the hardware is compatible.

That's all I can offer without the actual hardware specifications.

 

[betico]

Solve (update Windows 10) or Restore point.

Finally I decided to update Windows 10. Also I can try a system restore and restore it.

Thank you.