Problem with my display drivers...

[sean159]

Hi everyone!
so i wanted to update my display drivers and i downloaded drivers from amd official site for my display card...
when i installed the drivers it didnt succeed and moreover the resolution became really bad and now i barely see my screen... This is the errors it wrote me in the installation:

Catalyst™ Install Manager
Installation Report
05/31/14 19:30:07


Hardware information

Name AMD Radeon Graphics Processor
Manufacturer Advanced Micro Devices, Inc.
Device ID 0x68ba
Vendor ID 0x1002
Class Code 0x030000
Revision ID 0x00
Subsystem ID 0xe144
Subsystem vendor ID 0x174b
Other hardware

Existing packages
AMD Catalyst Install Manager
AMD APP SDK Runtime
AVIVO
HydraVision
AMD Drag and Drop Transcoding
AMD Media Foundation Decoders
Catalyst Control Center

Packages for install
AMD Catalyst Install Manager
Final Status: Success
Version of Item: 3.0.847.0
Size: 20 Mbytes
AMD Display Driver
Final Status: Fail
Version of Item: 8.902.0.0000
Size: 90 Mbytes
HDMI/DP Audio Driver
Final Status: Fail
Version of Item: 7.12.0.7702
Size: 1 Mbytes


Other detected devices


Manufacturer Advanced Micro Devices, Inc.
Device ID 0xaa58
Vendor ID 0x1002
Class Code 0x040300
Revision ID 0x00
Subsystem ID 0xaa58
Subsystem vendor ID 0x174b


Error messages

Driver Install: user must be a member of the Administrators group
Driver Install: user must be a member of the Administrators group

 

[Britton30]

That message indicates you do not have admin privileges, is this your personal PC or a company's?

 

[sean159]

That message indicates you do not have admin privileges, is this your personal PC or a company's?

it is myn...

 

[Britton30]

You will have to log in to your admin level account to do it.

 

[sean159]

You will have to log in to your admin level account to do it.

i am the only user on this computer and i am the administrator... (i checked it.)

 

[Britton30]

Try this then. http://www.sevenforums.com/tutorials/507-built-administrator-account-enable-disable.html#post2612

 

[sean159]

Try this then. http://www.sevenforums.com/tutorials/507-built-administrator-account-enable-disable.html#post2612

tried it and still the same problem...

 

[Britton30]

Are you able to log into the hidden Admin account?

Try this for the drivers.
http://www.sevenforums.com/graphic-...t-video-driver-windows-7-a-215.html#post17671

 

[sean159]

Are you able to log into the hidden Admin account?

Try this for the drivers.
http://www.sevenforums.com/graphic-...t-video-driver-windows-7-a-215.html#post17671

Yes,i was able to log into the hidden admin account but it didnt work...
and about the drivers: i tried to install every possible dirver,the newest or the oldest and it wont work both ways...

 

[sygnus21]

Please provide the specific video card (model number) that you are trying to update. Also, where are you getting the drivers from, and which ones are they? Link?

Thanks.

 

[axelas]

I have the exact same problem , the driver doesnt install because of
"Error messages

Driver Install: user must be a member of the Administrators group
Driver Install: user must be a member of the Administrators group"
I have enabled the hidden administrator using the methods described here http://www.sevenforums.com/tutorials/507-built-administrator-account-enable-disable.html#post2612
but to no avail . The driver still doesnt want to install it self , keeps telling me i have to be a member of the admin gr... bla bla bla ...
Anybody got any ideas what i can do next ?

 

[sygnus21]

Well you still seem to not have admin rights to install said driver. Is this your computer or are you sharing it with someone?

 

[axelas]

My personal home pc .
Specs .
Computer type PC/Desktop
OS windows 7 x64
CPU i7 3770k
Motherboard asus maximus V extreme
Memory Corsair Vengeance RED @1866 -16 Gb- 2x8
Graphics Card Sapphire Radeon HD 7970 Dual-X 3GB
Windows 7 x64 Ultimate SP 1


I can provide other info if needed .
PS Edit : Also i tried installing the 14.7 beta driver with the exact same results.

 

[sygnus21]

It this is your personal PC you shouldn't be having admin issues unless something happened to mess them up.

Do you have UAC turned off?

 

[axelas]

Yes , ofc . Or should i enable it ?

 

[sygnus21]

If UAC if off enable it and try installing the driver.

 

[axelas]

Still the same problem .




Catalyst™ Install Manager
Installation Report
07/26/14 00:57:50


Hardware information

Name AMD Radeon Graphics Processor
Manufacturer Advanced Micro Devices, Inc.
Device ID 0x6798
Vendor ID 0x1002
Class Code 0x030000
Revision ID 0x00
Subsystem ID 0x3000
Subsystem vendor ID 0x174b
Other hardware

Existing packages
AMD Catalyst Install Manager
AMD Display Driver
AMD Accelerated Video Transcoding
AMD Drag and Drop Transcoding
AMD Media Foundation Transcoders
AMD Catalyst Control Center
AMD Gaming Evolved App

Packages for install
AMD Catalyst Install Manager
Final Status: Success
Version of Item: 8.0.916.0
Size: 20 Mbytes
AMD Display Driver
Final Status: Fail
Version of Item: 14.100.0.0000
Size: 90 Mbytes
HDMI Audio Driver
Final Status: Fail
Version of Item: 7.12.0.7718
Size: 1 Mbytes
Microsoft Visual C++ 2012 Redistributable (x64)
Final Status: Success
Version of Item: 11.0.50727
Size: 9 Mbytes
AMD Catalyst Control Center
Final Status: Success
Version of Item: 2014.0417.2226.38446
Size: 150 Mbytes


Other detected devices


Manufacturer Advanced Micro Devices, Inc.
Device ID 0xaaa0
Vendor ID 0x1002
Class Code 0x040300
Revision ID 0x00
Subsystem ID 0xaaa0
Subsystem vendor ID 0x174b


Error messages

Driver Install: user must be a member of the Administrators group
Driver Install: user must be a member of the Administrators group


I have turned off ALL antivirus protection and firewall( Windows Defender, Microsoft Security Esentials and Malwarebytes Anti-malware .
Turned UAC ON full to the top .
Turned on hidden administrator using lusrmgr.msc.
Closed all the applications that are being used.
Than I uninstalled the ATI catalyst driver manager with an error occurring
[url=http://postimg.org/image/qjnd0z8x9/][/URL]

Afther that i rebooted the system and the ATI driver catalyst manager program is unlisted from the list of programs installed in windows ...but its actually still installed ,no changes to resolution ,the program (ccc.exe is still up and running ...program tray is active ...etc .)


What can i try next ?

 

[sygnus21]

Are you sure you're installing the correct version for you OS? You indicate you have a 64-bit OS, are you trying the 64-bit drivers?

Also can you post an image of your user profile? It should look something like this...



Thanks.

 

[axelas]

14-4-win7-win8-win8.1-64-dd-ccc-whql.exe >263mb
That's the name of the file i've downloaded from amd / ati site.
When i got to CP > User Accounts and clicked "Change your account type" it looked like this :

[/url]

[/IMG]

.If i click to change to ADMINISTRATOR then the CHANGE ACCOUNT TYPE button turns to gray and i cant modify my account .
This is probably due to what i've done over at "lusrmgr.msc" . This is my best guess.
Should i log onto this newly made admin account and try installing there ?

EDIT : or shoud i use "lusrmgr.msc" to disable the admin acount and restore my account ?

 

[sygnus21]

You need to restore to the defaults of whatever you did and go from there. And I can't help with hacking around security.

Also could you load you images here instead of off site. Check this tutorial if you don't know how - http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html