Problem with one of the User accounts

jktan99

New member
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7:12 AM
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8
I have Win 7 Ultimate and have 3 user accounts, say A (an admin), B (a standard) and C (a standard). I don't seem to notice any problems logging in into user A and B.

However, I noticed that when my daughter tried to log in into her account (i.e user C), she sometimes got a dark blank screen. As far as I remembered, it had happened like twice or three times. I had to do Cnt-Alt-Del, and then chose "log off". Then I tried logging in again and it would normally work.

Yesterday, it happened again, and when I tried to logging in (I tried it twice), it didn't work. So I finally have to restart the PC and then it worked.

I am not sure what the problem is. I would appreciate any help.
 

My Computer My Computer

At a glance

windows 7
OS
windows 7
Check out your event viewer/windows/application log for any critical errors and post them in your next reply...
 

My Computer My Computer

At a glance

64-bit Windows 8.1 ProCore(TM) i5 CPU 4330 Haswell @ 3.20GHz12.00 GBIntel(R) HD Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
LENOVO K450 @3.0GHZ
OS
64-bit Windows 8.1 Pro
CPU
Core(TM) i5 CPU 4330 Haswell @ 3.20GHz
Motherboard
LENOVO
Memory
12.00 GB
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
Intel HD integtrated
Monitor(s) Displays
HP 25' ISP Monitor
Screen Resolution
1900/1020
Hard Drives
(1) ST1000DM003-1CH162 (2) Generic STORAGE DEVICE USB Device (3) Generic STORAGE DEVICE USB Device
Internet Speed
100mb down/10mb up
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