Solved Can't create new user accounts "The user profile service failed..."

[ish4d0w]

Can't create new user accounts "The user profile service failed..."

Hi

I'm getting this error message.
I did a google search and found this: You receive a "The User Profile Service failed the logon
But did not help me. I also did a search here and found a few topics with this error message though they didn't solve my problem either, because mine problem seems to be different.

I can login to existing accounts. But I can't login to new ones.
So when I go to the registry editor there's no folder for the new accounts. They just don't exist at all. Only the existing ones.
I create a new user account at the Users menu in Control panel and they show up at login screen. When I click them, it starts the waiting icon saying "Logging in" then after a few seconds, this error message pops up. I can click OK and then it says "logging off" and goes back to the login screen.


I do have access to an administrator account and a standard account, I can log in to both

I don't have any system restore points before this started happening. i'm using ESET Smart Security as my antivirus but I don't think it's causing the problem, I uninstalled it and it didn't work then either so I reinstalled it back.
Please help me what could be wrong?

 

[americancritic2]

Can you yell us when the problem started and were you on the system when it is doing this if so what were you doing when it started.

 

[ish4d0w]

It started about a week ago and sorry I don't remember but I didn't do anything special.

 

[ish4d0w]

BUMP! I can not create any new user accounts.

Update
Got some interesting details:

Windows can't copy \\?\C:\Users\Default\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup0.sqm

to here \\?\C:\Users\TEMP\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup0.sqm 

This error can be caused by network error or incorrect security permissions.

DETAILS - access denied

I found this in the event log


Update2:

It solved the problem. I looked up that file and changed its security permissions: added "Users" as read-only.

I'm leaving this here for reference for others who have the same problem.

 

[bottletops]

Thanks for posting the fix (for your own issue). much appreciated.
So many dead ends and false info on this issue, you nailed.

 

[KasthuriKM]

You can also copy the default folder in user location from other working machine and replace it here.
it worked for me that way
Ref link
https://helgeklein.com/blog/2013/09/error-message-explained-user-profile-service-failed-logon/