program crashes and BSODS :(

[street1986]

Is Windows 7 . . .
- 64bit windows 7 pro
- Fresh OS install
- OEM
- about 1 year old comp with brand new HD
BTW perfmon/report did not bring anything up.

 

[ttran]

Hi and welcome to SF!

I suspect the graphic card. Try to re-install the driver and see how it goes. When upgrading your graphic driver you MUST remove all traces of the current driver. In order to do that we recommend using Guru3D - Driver Sweeper

When it is removed then download and install the fresh copy.

Update directx as well:
Download details: DirectX End-User Runtime

Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\TUANTR~1\AppData\Local\Temp\Rar$DI00.762\081110-23119-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*e:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`0280c000 PsLoadedModuleList = 0xfffff800`02a49e50
Debug session time: Thu Aug 12 09:28:25.121 2010 (UTC + 7:00)
System Uptime: 0 days 0:24:31.666
Loading Kernel Symbols
...............................................................
................................................................
......................
Loading User Symbols
Loading unloaded module list
......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffff8800d676900, 0, fffff88003ea914b, 2}


Could not read faulting driver name
Probably caused by : dxgkrnl.sys ( dxgkrnl!DxgkRender+23f )

Followup: MachineOwner
---------
process name: MovieMaker.Exe

Regard,

Tuan

 

[street1986]

Updated drivers of everything but I still get windows crashing programs. Windows movie maker stops working when im trying to save my work... any game will play for about 5-10 minutes then stop working. each time it says a problem cause the program to stop working. Have not had any BSODs yet since the update but whats the point of having a computer that cant run programs???

C:\Users\Street\AppData\Local\Temp\WER3C74.tmp.hdmp this is the file that it tells me is connected to the movie maker shut down.

 

[ttran]

Also, please update this driver:

ASACPI   ASACPI.sys   Mon Mar 28 09:30:36 2005 (42476C4C)

The 2005 version of this driver is a known BSOD cause.
Please visit this link: ASUSTeK Computer Inc.-Support- download_item_mkt
Scroll down to the Utilities category, then scroll down to the "ATK0110 driver for WindowsXP/Vista/Windows 7 32&64-bit " (it's about the 10th item down).
Download and install it.
Go to C:\Windows\System32\drivers to check and make sure that the ASACPI.sys file is date stamped from 2009 or 2010 (NOT 2005).

 

[street1986]

Replaced the ASACPI drvier and it went a little farther this time in windows live but still got hung up at about 89% on the save instead of 40%. Do you need an error report for these program crashes? if soo please let me know where to find them. I would really like to get this working as I need if for work its already costing me money as off now.

 

[richc46]

First, please note that these reports are like a road map. It leads us to within a few feet of the destination and then nothing. That being said:

BC 50 may also be anti virus. May I suggest that you uninstall Mcafee and install Security Essentials, Malwarebytes and the Windows Firewall. At least for test purposes.
http://www.microsoft.com/Security_Essentials/

 

[street1986]

I have not downloaded an anti virus of any kind other than windows security at this time.

 

[richc46]

Great, you are ok then. But I do think that at one time (maybe when purchased) the computer had McAfee. If so use the Mcafee unistall tool to remove.

This driver shows on your report
http://www.processlibrary.com/directory/files/mcupdate/

Components of 2 antivirus may conflict.
http://service.mcafee.com/FAQDocument.aspx?id=TS100507

Your drivers, including mcupdate.

Followup: MachineOwner
---------
0: kd> lmtsmn
start             end                 module name
fffff880`03ab5000 fffff880`03af3000   1394ohci 1394ohci.sys Mon Jul 13 20:07:12 2009 (4A5BCC30)
fffff880`00f04000 fffff880`00f5b000   ACPI     ACPI.sys     Mon Jul 13 19:19:34 2009 (4A5BC106)
fffff880`03af5000 fffff880`03b7f000   afd      afd.sys      Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`03f8c000 fffff880`03fa2000   AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0)
fffff880`03db1000 fffff880`03dc8000   amdk8    amdk8.sys    Mon Jul 13 19:19:25 2009 (4A5BC0FD)
fffff880`01195000 fffff880`011a0000   amdxata  amdxata.sys  Tue May 19 13:56:59 2009 (4A12F2EB)
fffff880`03f74000 fffff880`03f7c000   ASACPI   ASACPI.sys   Sun Mar 27 22:30:36 2005 (42476C4C)
fffff880`00e1a000 fffff880`00e23000   atapi    atapi.sys    Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00e23000 fffff880`00e4d000   ataport  ataport.SYS  Mon Jul 13 19:19:52 2009 (4A5BC118)
fffff880`01833000 fffff880`0183a000   Beep     Beep.SYS     Mon Jul 13 20:00:13 2009 (4A5BCA8D)
fffff880`03d7a000 fffff880`03d8b000   blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF)
fffff880`02959000 fffff880`02977000   bowser   bowser.sys   Mon Jul 13 19:23:50 2009 (4A5BC206)
fffff960`00690000 fffff960`006b7000   cdd      cdd.dll      Mon Jul 13 21:25:40 2009 (4A5BDE94)
fffff880`044a3000 fffff880`044c0000   cdfs     cdfs.sys     Mon Jul 13 19:19:46 2009 (4A5BC112)
fffff880`01800000 fffff880`0182a000   cdrom    cdrom.sys    Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`00cda000 fffff880`00d9a000   CI       CI.dll       Mon Jul 13 21:32:13 2009 (4A5BE01D)
fffff880`01960000 fffff880`01990000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00c7c000 fffff880`00cda000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`01067000 fffff880`010da000   cng      cng.sys      Mon Jul 13 19:49:40 2009 (4A5BC814)
fffff880`03f7c000 fffff880`03f8c000   CompositeBus CompositeBus.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`053f2000 fffff880`05400000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`03cd9000 fffff880`03d5c000   csc      csc.sys      Mon Jul 13 19:24:26 2009 (4A5BC22A)
fffff880`03d5c000 fffff880`03d7a000   dfsc     dfsc.sys     Mon Jul 13 19:23:44 2009 (4A5BC200)
fffff880`03aa6000 fffff880`03ab5000   discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E)
fffff880`0194a000 fffff880`01960000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`0486a000 fffff880`0488c000   drmk     drmk.sys     Mon Jul 13 21:01:25 2009 (4A5BD8E5)
fffff880`04091000 fffff880`0409b000   dump_diskdump dump_diskdump.sys Mon Jul 13 20:01:00 2009 (4A5BCABC)
fffff880`041e5000 fffff880`041f8000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
fffff880`01990000 fffff880`019bb000   dump_nvstor dump_nvstor.sys Wed May 20 02:45:37 2009 (4A13A711)
fffff880`053e6000 fffff880`053f2000   Dxapi    Dxapi.sys    Mon Jul 13 19:38:28 2009 (4A5BC574)
fffff880`03e3a000 fffff880`03f2e000   dxgkrnl  dxgkrnl.sys  Mon Jul 13 19:38:56 2009 (4A5BC590)
fffff880`03f2e000 fffff880`03f74000   dxgmms1  dxgmms1.sys  Mon Jul 13 19:38:32 2009 (4A5BC578)
fffff880`0441b000 fffff880`04451000   fastfat  fastfat.SYS  Mon Jul 13 19:23:28 2009 (4A5BC1F0)
fffff880`03dc8000 fffff880`03dd5000   fdc      fdc.sys      Mon Jul 13 20:00:54 2009 (4A5BCAB6)
fffff880`011ec000 fffff880`01200000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
fffff880`03e2f000 fffff880`03e3a000   flpydisk flpydisk.sys unavailable (00000000)
fffff880`011a0000 fffff880`011ec000   fltmgr   fltmgr.sys   Mon Jul 13 19:19:59 2009 (4A5BC11F)
fffff880`013d6000 fffff880`013e0000   Fs_Rec   Fs_Rec.sys   unavailable (00000000)
fffff880`01910000 fffff880`0194a000   fvevol   fvevol.sys   Mon Jul 13 19:22:15 2009 (4A5BC1A7)
fffff880`015a6000 fffff880`015f0000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164)
fffff800`02de9000 fffff800`02e32000   hal      hal.dll      Mon Jul 13 21:27:36 2009 (4A5BDF08)
fffff880`040a7000 fffff880`040cb000   HDAudBus HDAudBus.sys Mon Jul 13 20:06:13 2009 (4A5BCBF5)
fffff880`04189000 fffff880`041e5000   HdAudio  HdAudio.sys  Mon Jul 13 20:06:59 2009 (4A5BCC23)
fffff880`019bb000 fffff880`019d4000   HIDCLASS HIDCLASS.SYS Mon Jul 13 20:06:21 2009 (4A5BCBFD)
fffff880`0409b000 fffff880`040a3080   HIDPARSE HIDPARSE.SYS Mon Jul 13 20:06:17 2009 (4A5BCBF9)
fffff880`03cbc000 fffff880`03cca000   hidusb   hidusb.sys   Mon Jul 13 20:06:22 2009 (4A5BCBFE)
fffff880`02891000 fffff880`02959000   HTTP     HTTP.sys     Mon Jul 13 19:22:16 2009 (4A5BC1A8)
fffff880`01907000 fffff880`01910000   hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA)
fffff880`03c1d000 fffff880`03c3b000   i8042prt i8042prt.sys Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`03c3b000 fffff880`03c4a000   kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff800`00bd4000 fffff800`00bde000   kdcom    kdcom.dll    Mon Jul 13 21:31:07 2009 (4A5BDFDB)
fffff880`04800000 fffff880`04843000   ks       ks.sys       Mon Jul 13 20:00:31 2009 (4A5BCA9F)
fffff880`013ab000 fffff880`013c5000   ksecdd   ksecdd.sys   Mon Jul 13 19:20:54 2009 (4A5BC156)
fffff880`0157b000 fffff880`015a6000   ksecpkg  ksecpkg.sys  Mon Jul 13 19:50:34 2009 (4A5BC84A)
fffff880`03ffa000 fffff880`03fff200   ksthunk  ksthunk.sys  Mon Jul 13 20:00:19 2009 (4A5BCA93)
fffff880`02864000 fffff880`02879000   lltdio   lltdio.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`02841000 fffff880`02864000   luafv    luafv.sys    Mon Jul 13 19:26:13 2009 (4A5BC295)
fffff880`00c5b000 fffff880`00c68000   mcupdate_AuthenticAMD mcupdate_AuthenticAMD.dll Mon Jul 13 21:29:09 2009 (4A5BDF65)
fffff880`019d4000 fffff880`019e2000   monitor  monitor.sys  Mon Jul 13 19:38:52 2009 (4A5BC58C)
fffff880`053d7000 fffff880`053e6000   mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`03cca000 fffff880`03cd7000   mouhid   mouhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff880`00e00000 fffff880`00e1a000   mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`02977000 fffff880`0298f000   mpsdrv   mpsdrv.sys   Mon Jul 13 20:08:25 2009 (4A5BCC79)
fffff880`0298f000 fffff880`029bb000   mrxsmb   mrxsmb.sys   Mon Jul 13 19:23:59 2009 (4A5BC20F)
fffff880`042dc000 fffff880`04329000   mrxsmb10 mrxsmb10.sys Mon Jul 13 19:24:08 2009 (4A5BC218)
fffff880`04329000 fffff880`0434c000   mrxsmb20 mrxsmb20.sys Mon Jul 13 19:24:05 2009 (4A5BC215)
fffff880`013e9000 fffff880`013f4000   Msfs     Msfs.SYS     unavailable (00000000)
fffff880`00f64000 fffff880`00f6e000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
fffff880`01009000 fffff880`01067000   msrpc    msrpc.sys    unavailable (00000000)
fffff880`03a9b000 fffff880`03aa6000   mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE)
fffff880`018f5000 fffff880`01907000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
fffff880`01429000 fffff880`0151b000   ndis     ndis.sys     Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`03fc6000 fffff880`03fd2000   ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8)
fffff880`03e00000 fffff880`03e2f000   ndiswan  ndiswan.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`04855000 fffff880`0486a000   NDProxy  NDProxy.SYS  Mon Jul 13 20:10:05 2009 (4A5BCCDD)
fffff880`03a00000 fffff880`03a0f000   netbios  netbios.sys  Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff880`03b7f000 fffff880`03bc4000   netbt    netbt.sys    Mon Jul 13 19:21:28 2009 (4A5BC178)
fffff880`0151b000 fffff880`0157b000   NETIO    NETIO.SYS    Mon Jul 13 19:21:46 2009 (4A5BC18A)
fffff880`00fef000 fffff880`01000000   Npfs     Npfs.SYS     Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`03a8f000 fffff880`03a9b000   nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E)
fffff800`0280c000 fffff800`02de9000   nt       ntkrnlmp.exe Mon Jul 13 19:40:48 2009 (4A5BC600)
fffff880`01208000 fffff880`013ab000   Ntfs     Ntfs.sys     Mon Jul 13 19:20:47 2009 (4A5BC14F)
fffff880`0182a000 fffff880`01833000   Null     Null.SYS     unavailable (00000000)
fffff880`04894000 fffff880`0539bb00   nvlddmkm nvlddmkm.sys Thu May 14 16:48:07 2009 (4A0C8387)
fffff880`040cb000 fffff880`0412ed80   nvm62x64 nvm62x64.sys Fri Oct 17 17:01:06 2008 (48F8FD12)
fffff880`00c00000 fffff880`00c2b000   nvstor   nvstor.sys   Wed May 20 02:45:37 2009 (4A13A711)
fffff880`03bcd000 fffff880`03bf3000   pacer    pacer.sys    Mon Jul 13 20:09:41 2009 (4A5BCCC5)
fffff880`03c00000 fffff880`03c1d000   parport  parport.sys  Mon Jul 13 20:00:40 2009 (4A5BCAA8)
fffff880`00fae000 fffff880`00fc3000   partmgr  partmgr.sys  Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00f6e000 fffff880`00fa1000   pci      pci.sys      Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`00fd8000 fffff880`00fdf000   pciide   pciide.sys   Mon Jul 13 19:19:49 2009 (4A5BC115)
fffff880`00fdf000 fffff880`00fef000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`013c5000 fffff880`013d6000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
fffff880`0434c000 fffff880`043f2000   peauth   peauth.sys   Mon Jul 13 21:01:19 2009 (4A5BD8DF)
fffff880`04000000 fffff880`0403d000   portcls  portcls.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`00c68000 fffff880`00c7c000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
fffff880`03fa2000 fffff880`03fc6000   rasl2tp  rasl2tp.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`03fd2000 fffff880`03fed000   raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9)
fffff880`0539c000 fffff880`053bd000   raspptp  raspptp.sys  Mon Jul 13 20:10:18 2009 (4A5BCCEA)
fffff880`053bd000 fffff880`053d7000   rassstp  rassstp.sys  Mon Jul 13 20:10:25 2009 (4A5BCCF1)
fffff880`03a3e000 fffff880`03a8f000   rdbss    rdbss.sys    Mon Jul 13 19:24:09 2009 (4A5BC219)
fffff880`03fed000 fffff880`03ff8000   rdpbus   rdpbus.sys   Mon Jul 13 20:17:46 2009 (4A5BCEAA)
fffff880`019e6000 fffff880`019ef000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`019ef000 fffff880`019f8000   rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`013e0000 fffff880`013e9000   rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
fffff880`018b3000 fffff880`018ed000   rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A)
fffff880`02879000 fffff880`02891000   rspndr   rspndr.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`01166000 fffff880`01195000   SCSIPORT SCSIPORT.SYS Mon Jul 13 20:01:04 2009 (4A5BCAC0)
fffff880`043f2000 fffff880`043fd000   secdrv   secdrv.SYS   Wed Sep 13 09:18:38 2006 (4508052E)
fffff880`03df2000 fffff880`03dfe000   serenum  serenum.sys  Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`03dd5000 fffff880`03df2000   serial   serial.sys   Mon Jul 13 20:00:40 2009 (4A5BCAA8)
fffff880`0114c000 fffff880`01166000   SI3132   SI3132.sys   Wed Oct 03 14:39:29 2007 (4703E1E1)
fffff880`018ed000 fffff880`018f5000   SiRemFil SiRemFil.sys Wed Jun 20 15:42:10 2007 (46798312)
fffff880`01000000 fffff880`01009000   SiWinAcc SiWinAcc.sys Thu Jun 14 20:02:02 2007 (4671D6FA)
fffff880`018ab000 fffff880`018b3000   spldr    spldr.sys    Mon May 11 12:56:27 2009 (4A0858BB)
fffff880`0458e000 fffff880`045ff000   spsys    spsys.sys    Mon May 11 13:20:58 2009 (4A085E7A)
fffff880`044f6000 fffff880`0458e000   srv      srv.sys      Mon Jul 13 19:25:11 2009 (4A5BC257)
fffff880`0423f000 fffff880`042a8000   srv2     srv2.sys     Mon Jul 13 19:25:02 2009 (4A5BC24E)
fffff880`04200000 fffff880`0422d000   srvnet   srvnet.sys   Mon Jul 13 19:24:58 2009 (4A5BC24A)
fffff880`010ea000 fffff880`0114c000   storport storport.sys Mon Jul 13 20:01:18 2009 (4A5BCACE)
fffff880`03ff8000 fffff880`03ff9480   swenum   swenum.sys   Mon Jul 13 20:00:18 2009 (4A5BCA92)
fffff880`01602000 fffff880`017ff000   tcpip    tcpip.sys    Mon Jul 13 19:25:34 2009 (4A5BC26E)
fffff880`0422d000 fffff880`0423f000   tcpipreg tcpipreg.sys Mon Jul 13 20:09:49 2009 (4A5BCCCD)
fffff880`010da000 fffff880`010e7000   TDI      TDI.SYS      Mon Jul 13 19:21:18 2009 (4A5BC16E)
fffff880`00c2b000 fffff880`00c49000   tdx      tdx.sys      Mon Jul 13 19:21:15 2009 (4A5BC16B)
fffff880`03a2a000 fffff880`03a3e000   termdd   termdd.sys   Mon Jul 13 20:16:36 2009 (4A5BCE64)
fffff960`004f0000 fffff960`004fa000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff880`03d8b000 fffff880`03db1000   tunnel   tunnel.sys   Mon Jul 13 20:09:37 2009 (4A5BCCC1)
fffff880`0403d000 fffff880`04091000   udfs     udfs.sys     Mon Jul 13 19:23:37 2009 (4A5BC1F9)
fffff880`04843000 fffff880`04855000   umbus    umbus.sys    Mon Jul 13 20:06:56 2009 (4A5BCC20)
fffff880`0488c000 fffff880`0488df00   USBD     USBD.SYS     Mon Jul 13 20:06:23 2009 (4A5BCBFF)
fffff880`03cab000 fffff880`03cbc000   usbehci  usbehci.sys  Mon Jul 13 20:06:30 2009 (4A5BCC06)
fffff880`0412f000 fffff880`04189000   usbhub   usbhub.sys   Mon Jul 13 20:07:09 2009 (4A5BCC2D)
fffff880`03c4a000 fffff880`03c55000   usbohci  usbohci.sys  Mon Jul 13 20:06:30 2009 (4A5BCC06)
fffff880`03c55000 fffff880`03cab000   USBPORT  USBPORT.SYS  Mon Jul 13 20:06:31 2009 (4A5BCC07)
fffff880`00fa1000 fffff880`00fae000   vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
fffff880`0183a000 fffff880`01848000   vga      vga.sys      Mon Jul 13 19:38:47 2009 (4A5BC587)
fffff880`01400000 fffff880`01425000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
fffff880`015f0000 fffff880`01600000   vmstorfl vmstorfl.sys unavailable (00000000)
fffff880`00fc3000 fffff880`00fd8000   volmgr   volmgr.sys   Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`00d9a000 fffff880`00df6000   volmgrx  volmgrx.sys  Mon Jul 13 19:20:33 2009 (4A5BC141)
fffff880`0185f000 fffff880`018ab000   volsnap  volsnap.sys  Mon Jul 13 19:20:08 2009 (4A5BC128)
fffff880`03a0f000 fffff880`03a2a000   wanarp   wanarp.sys   Mon Jul 13 20:10:21 2009 (4A5BCCED)
fffff880`01848000 fffff880`01858000   watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
fffff880`00e51000 fffff880`00ef5000   Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
fffff880`00ef5000 fffff880`00f04000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`03bc4000 fffff880`03bcd000   wfplwf   wfplwf.sys   Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff960`00010000 fffff960`0031f000   win32k   win32k.sys   Mon Jul 13 19:40:16 2009 (4A5BC5E0)
fffff880`00f5b000 fffff880`00f64000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`04451000 fffff880`04472000   WudfPf   WudfPf.sys   Mon Jul 13 20:05:37 2009 (4A5BCBD1)

 

[street1986]

Ok did the mcafee removal tool although I dont know how anything mcafee was on there, restarted comp. Tried running windows movie maker again and got a BSOD.

Here is the the report on the latest BSOD:
Created by using BlueScreenView

Dump File Crash Time Bug Check String Bug Check Code Parameter 1 Parameter 2 Parameter 3 Parameter 4 Caused By Driver Caused By Address File Description Product Name Company File Version Processor Computer Name Full Path Processors Count Major Version Minor Version 081210-18439-01.dmp 8/12/2010 8:15:10 AM SYSTEM_SERVICE_EXCEPTION 0x0000003b 00000000`c0000005 fffff880`02d5853b fffff880`061fefa0 00000000`00000000 dxgkrnl.sys dxgkrnl.sys+6f53b x64 C:\Windows\Minidump\081210-18439-01.dmp 2 15 7600

 

[street1986]

Here is a zipped JPEG of the program crashes I am getting.

 

[ttran]

Can you please upload the DMP file to us? The information you provided is not enough for us to analyze

Go to C:\Windows\Minidump and copy all of the dmp files to the desktop. Select all>right-click on one>Send to>New Compressed folder. Then attach the zip file to your next post by use of the paperclip icon in the advanced editor.

 

[street1986]

Ok here you go here are the 3 minidumps I have since my fresh install.

 

[ttran]

I'm sorry I'm misunderstanding what you meant. When did you do fresh install? Did you just do that after my advise in previous page????

Again, based on these 3 DMP file, I suspect your graphic card as dxgkrnl.sys is still beling blamed. I would suggest you if you can borrow another graphic card and try on your system.
You can try to re-install the graphic card again. When upgrading your graphic driver you MUST remove all traces of the current driver. In order to do that we recommend using Guru3D - Driver Sweeper

When it is removed then download and install the fresh copy.

fffff880`01124000 fffff880`0113e000   SI3132   SI3132.sys   Thu Oct 04 01:39:29 2007 (4703E1E1)
fffff880`01904000 fffff880`0190c000   SiRemFil SiRemFil.sys Thu Jun 21 02:42:10 2007 (46798312)
fffff880`011d8000 fffff880`011e1000   SiWinAcc SiWinAcc.sys Fri Jun 15 07:02:02 2007 (4671D6FA)

They belong to Silicon image drivers. Please update them now or remove them. Drivers date from 2007 can't make your system run stable and actually I saw them appear in one of the crash. There are some exceptions but drivers need to be at least from 2009 until now to be compatible with window 7 most cases.

Please update this driver, I think I mentioned earlier:

ASACPI   ASACPI.sys   Mon Mar 28 09:30:36 2005 (42476C4C)

The 2005 version of this driver is a known BSOD cause.
Please visit this link: ASUSTeK Computer Inc.-Support- download_item_mkt
Scroll down to the Utilities category, then scroll down to the "ATK0110 driver for WindowsXP/Vista/Windows 7 32&64-bit " (it's about the 10th item down).
Download and install it.
Go to C:\Windows\System32\drivers to check and make sure that the ASACPI.sys file is date stamped from 2009 or 2010 (NOT 2005).


BUGCHECK SUMMARY:

BugCheck 3B, {c0000005, fffff88002d5853b, fffff880061fefa0, 0}

Probably caused by : dxgkrnl.sys ( dxgkrnl!DxgkRender+62f )

Followup: MachineOwner
---------
BugCheck 50, {fffff8800d676900, 0, fffff88003ea914b, 2}


Could not read faulting driver name
Probably caused by : dxgkrnl.sys ( dxgkrnl!DxgkRender+23f )

Followup: MachineOwner
---------
BugCheck 24, {1904fb, fffff880081ef3a8, fffff880081eec00, fffff800028ee5e3}

Unable to load image \SystemRoot\system32\DRIVERS\SiWinAcc.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for SiWinAcc.sys
*** ERROR: Module load completed but symbols could not be loaded for SiWinAcc.sys
Probably caused by : Ntfs.sys ( Ntfs!NtfsGetNextNtfsMcbEntry+87 )

Followup: MachineOwner
---------

Please run a disk check as well:
http://www.sevenforums.com/tutorials/433-disk-check.html

Regard,

Tuan

 

[street1986]

ya i updated the asacpi like you asked and that one for the time is solved also ran are hard disk check on a brand new hard drive and it is fine aswell. I have had the computer shutting down when trying to run memtest86 so I believe there is some faulty ram. The video drivers are the version specific for my OS and they are on a fresh install of windows. So the only BSOD I was getting was the ntoskrnl.exe driver one. Could this be RAM issue aswell? If so I believe that is the issue for this BSOD, however, I have currently starting getting 2 more BSODS which are linked to these drivers: CLFS.SYS & Ntfs.sys Could these be linked to RAM aswell?

 

[ttran]

Please upload the newest dmp to us to prevent misunderstanding. If you upload every dmp, I will not know which one is the one you are having currently.
It could be RAM that is faulty because 2 of the DMP above show exception code c000005 that is memory access violation. Therefore try to do memtest again.
Ntfs.sys is hard drive controller driver, therefore please run a hard drive diagnostic:
HD Diagnostic

 

[street1986]

here are all the minidumps that I am still having problems with.

 

[Jonathan_King]

Just out of curiousity, why are you running the 64-bit Windows, when you only have 2GB RAM? You really should be using the 32-bit version, and perhaps this driver compatibility is part of the issue.

The problem is very likely related to your outdated Silicon Image storage drivers. I could not find them under the downloads section for Window 7, but I did find Vista drivers, dated 2007/01/29.

I did find this driver that should work: http://www.siliconimage.com/docs/3132r5_x86_15190_logo_win7.zip

Be sure to install that.

...Summary of the Dumps:

[font=lucida console]
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Fri Aug 13 19:43:26.761 2010 (UTC - 4:00)
System Uptime: 0 days 0:00:23.446
BugCheck 3B, {c0000005, fffff80002b49750, fffff88002861030, 0}
Probably caused by : ntkrnlmp.exe ( nt!CmpDeleteKeyObject+780 )
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
BUGCHECK_STR:  0x3B
PROCESS_NAME:  svchost.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sat Aug 14 02:55:27.508 2010 (UTC - 4:00)
System Uptime: 0 days 0:00:25.194
BugCheck BE, {fffff88000ce0920, 189000000302d121, fffff880022455e0, b}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+4237e )
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
BUGCHECK_STR:  0xBE
PROCESS_NAME:  services.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Fri Aug 13 15:53:44.876 2010 (UTC - 4:00)
System Uptime: 0 days 0:00:30.437
BugCheck 50, {ffffffffffffffff, 8, ffffffffffffffff, 0}
Probably caused by : win32k.sys ( win32k!FastGetProfileStringW+be )
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
BUGCHECK_STR:  0x50
PROCESS_NAME:  userinit.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sat Aug 14 03:19:42.694 2010 (UTC - 4:00)
System Uptime: 0 days 0:00:26.364
BugCheck 50, {fffff88000be33b0, 0, fffff80002b6fd47, 0}
Probably caused by : ntkrnlmp.exe ( nt!ObReferenceObjectByHandleWithTag+e7 )
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
BUGCHECK_STR:  0x50
PROCESS_NAME:  services.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sat Aug 14 03:27:32.355 2010 (UTC - 4:00)
System Uptime: 0 days 0:00:23.041
BugCheck 24, {1904fb, fffff88002fc7868, fffff88002fc70d0, fffff880012e83ba}
Probably caused by : Ntfs.sys ( Ntfs!NtfsQueryDirectory+f0a )
PROCESS_NAME:  System
BUGCHECK_STR:  0x24
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
[/font]

 

[street1986]

I have Silicon image drivers installed dated earlier than the vista ones you recommended. Also I started getting a BSOD every time I try to run asus update

 

[ttran]

upload new dmp please

 

[street1986]

Gotta be honest with you at this point I am really getting ready to give up on this POS OS.