Pulling my hair out Trying to upgrade o windows 7 SP1

[keico]

Ok I have Windows 7 Ultimate.

Been trying to update tp SP! but no matter how many fixes I have tried I keep gettiong the error code error e_fail 0x80004005

I have tried System Update Readiness Tool
Microsoft fixit
SFC Scannow
turned off virus protection.

I do not know what else to do
I have attached the CBS.Log file

Please can someone help me

 

[NoelDP]

Please post your CheckSUR logs - I suspect that they'll show at least a clue to the problem.

 

[DUNLEAe]

Hi Noel,issues with win update, complete noob here, do i need to start a thread of my own?

 

[keico]

Please post your CheckSUR logs - I suspect that they'll show at least a clue to the problem.

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 25.0
2014-09-08 18:41

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 454
No errors detected

 

[NoelDP]

Hi Noel,issues with win update, complete noob here, do i need to start a thread of my own?

Yes please -

Please follow the Windows Update Posting Instructions and post the requested data
If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

 

[NoelDP]

Please post your CheckSUR logs - I suspect that they'll show at least a clue to the problem.

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 25.0
2014-09-08 18:41

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 454
No errors detected

That surprises me in view of these errors in your CBS.log...

2014-09-08 18:19:55, Error                 CBS    SPI: (CheckForPendingFlag:90)Failed to open component hive at C:\Windows\System32\config\components er=0x0
2014-09-08 18:19:55, Error                 CBS    SPI: (SPIRegQueryDWORDValue:413)Failed to query registry value: ComponentsRemoved er=0x2

2014-09-08 18:31:15, Info                  CBS    Appl: Selfupdate, Component: x86_microsoft-windows-minkernelapinamespace_31bf3856ad364e35_0.0.0.0_none_2e8be5a3c3fa2f72 (6.1.7601.22209), elevation:3, lower version revision holder: 6.1.7600.17206
2014-09-08 18:31:15, Info                  CBS    Appl: Selfupdate, Component: x86_microsoft-windows-minkernelapinamespace_31bf3856ad364e35_0.0.0.0_none_2e8be5a3c3fa2f72 (6.1.7601.22209), elevation:17, lower version revision holder: 6.1.7600.17206
2014-09-08 18:31:15, Info                  CBS    WatchList: Add package Package_2_for_KB2790113~31bf3856ad364e35~amd64~~6.1.1.1.2790113-4_neutral_LDR to re-evaluation(install) due to the change on Component Family: x86_microsoft-windows-minkernelapinamespace_31bf3856ad364e35_0.0.0.0_none_2e8be5a3c3fa2f72, Version: 6.1.7600.16385, change: (Owner: Microsoft-Windows-Client-Features-Package~31bf3856ad364e35~amd64~~6.1.7600.16385.Microsoft-Windows-Client-Features-Update, Flag: 128, Action: 4)
2014-09-08 18:31:15, Error                 CBS    Failed. Attempted to uninstall a version of a non-driver component that is not installed, version: 0X600011db04001, component: x86_microsoft-windows-mail-core-dll_31bf3856ad364e35_6.1.7600.16385_none_585517a9869db81d, owner: Microsoft-Windows-Client-Features-Package~31bf3856ad364e35~amd64~~6.1.7600.16385.Microsoft-Windows-Client-Features-Update [HRESULT = 0x80004005 - E_FAIL]
2014-09-08 18:31:15, Info                  CBS    Failed to mergecomponent [HRESULT = 0x80004005 - E_FAIL]
2014-09-08 18:31:15, Info                  CBS    ComponentAnalyzerUninstallDeployment: Failed on update: Microsoft-Windows-Client-Features-Update [HRESULT = 0x80004005 - E_FAIL]
2014-09-08 18:31:15, Info                  CBS    Failed to execute item[0] in Package: Microsoft-Windows-Client-Features-Package~31bf3856ad364e35~amd64~~6.1.7600.16385, Update: Microsoft-Windows-Client-Features-Update [HRESULT = 0x80004005 - E_FAIL]
2014-09-08 18:31:15, Info                  CBS    Failed to execute execution update. [HRESULT = 0x80004005 - E_FAIL]

Do you perhaps have a hack installed to be able to use Windows Mail (from Vista) in Win7?

 

[keico]

I have used microsoft outlook for email for as long as I can remember.

I do not use windows mail

 

[keico]

1. System Update Readiness Tool (SURT) - showed no errors


2. SFC Scan - showed no errors


3. Windows Update Error Codes - do not have any windows update error codes. When I run the updates they run fine.


4. Log Collection - I posted my log

I am really hoping someone can help me with this.

The only difference was when I turned off my virus protection the SP1 update seemed to almost make it to the end

 

[NoelDP]

I've done a fair amount of research, and the errors in the CBS log haven't been satisfactorily explained anywhere.

I can only think that a repair install is going to be required.

 

[keico]

I've done a fair amount of research, and the errors in the CBS log haven't been satisfactorily explained anywhere.

I can only think that a repair install is going to be required.

Is there a way to do an windows upgrade, say windows 7 ultimate to windows 7 ultimate SP1

 

[NoelDP]

That's effectively what a repair install is - MS describe it as an 'in-place upgrade'.
See the tutorial here...
http://www.sevenforums.com/tutorials/3413-repair-install.html?ltr=R

 

[keico]

That's effectively what a repair install is - MS describe it as an 'in-place upgrade'.
See the tutorial here...
http://www.sevenforums.com/tutorials/3413-repair-install.html?ltr=R

Ok but my question is, if I have Windows 7 ultimate 64bit without SP1 can I upgrade to Windows 7 Ultimate with SP1, using the repair install technique.

Sorry to be asking if the question has already been asked

 

[NoelDP]

Read the Tutorial - so far as I am aware it should work fine.

 

[keico]

this is the error message I get

"To upgrade, you need to be running Windows 7 with Service Pack 1 installed. Close the installation, open Windows Update, and then check updates for Service Pack 1."

 

[NoelDP]

In that case, you'll have to repeat it using the RTM disk - then do the normal update to SP1.