pumhijackho issue

herbc

New member
Member
VIP
Local time
3:40 AM
Messages
255
Hi everybody, i had this thing come up in the past and i deleted it but after a Malwarebytes scan there it is again, below is the screenshot. Is there anyway to permanently get rid of it?

In the Title it's spelled with non capaitals, it's really PUM.Hijack.Ho. I will delete it again but i'm wondering why it's coming back, i am not downloading anything.

Just a fwiw, i do not have any open threads about this on any other site, i made sure my Bleeping computer thread was closed.

I'm hoping one of you can help.
 

Attachments

  • Untitled.jpg
    Untitled.jpg
    107.5 KB · Views: 13

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
asus U56E
OS
win 7 64 Home edition
CPU
2430 i5 intel
Motherboard
?Asus
Memory
6
Graphics Card(s)
imtegrated
Sound Card
Microsoft
Hard Drives
WDC WD6400BPVT-80HXZT3 ATA Device
Antivirus
Kaspersky trial AV 2014
Browser
chrome
When you click on Remove Selected button and restart and scan again with Quick Scan does it come up again ?
 

My Computer

Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
CPU
Intel Core i7 CPU 950 @ 3.07GHz
Motherboard
ASUS P6T DELUXE V2
Memory
OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
OnBoard
Hard Drives
WD6400AACS-00M3B0 (640GB SATA )
PSU
CORSAIR 850w
Case
NZXT LEXA
Cooling
Intel Stock Heatsink Fan
Keyboard
Microsoft Wireless Laser Keyboard 7000
Mouse
Microsoft Wireless Laser Mouse 7000
I am scanning now so i will let you know, thanks.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
asus U56E
OS
win 7 64 Home edition
CPU
2430 i5 intel
Motherboard
?Asus
Memory
6
Graphics Card(s)
imtegrated
Sound Card
Microsoft
Hard Drives
WDC WD6400BPVT-80HXZT3 ATA Device
Antivirus
Kaspersky trial AV 2014
Browser
chrome
After you run the scan run this tool


Click here DDS

:ar: Click on Download Now button

:ar: Right-click the DDS icon choose Run as administrator to run the tool.

:ar: Place a check next to attact.txt and click Start . When done, DDS will open two logs
DDS.txt
Attach.txt

:ar: Save two logs onto your desktop and upload them with your reply

How to Upload files

Upload a File :
Click on the Go Advanced button under the Message box . Scroll down to Addition Options then click on Manage Attachments in the Attach Files sections . Click the Browse button locate the file then click on the Open button . In the Upload File from your Computer section click on the Upload button . Wait until it finishes uploading then close the window . Then click Submit Reply .
 

My Computer

Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
CPU
Intel Core i7 CPU 950 @ 3.07GHz
Motherboard
ASUS P6T DELUXE V2
Memory
OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
OnBoard
Hard Drives
WD6400AACS-00M3B0 (640GB SATA )
PSU
CORSAIR 850w
Case
NZXT LEXA
Cooling
Intel Stock Heatsink Fan
Keyboard
Microsoft Wireless Laser Keyboard 7000
Mouse
Microsoft Wireless Laser Mouse 7000
It appears gone , nothing came up.



OK, i downloaded DDS but when i right click it , it does not allow me to run as admin. What happens is as soon as i click on download from the Bleeping site a notice comes up as shown below.

I hit save and then right click but no run as admin is available
 

Attachments

  • Untitled.png
    Untitled.png
    62.2 KB · Views: 10

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
asus U56E
OS
win 7 64 Home edition
CPU
2430 i5 intel
Motherboard
?Asus
Memory
6
Graphics Card(s)
imtegrated
Sound Card
Microsoft
Hard Drives
WDC WD6400BPVT-80HXZT3 ATA Device
Antivirus
Kaspersky trial AV 2014
Browser
chrome
Restart and Do a full scan now .
 

My Computer

Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
CPU
Intel Core i7 CPU 950 @ 3.07GHz
Motherboard
ASUS P6T DELUXE V2
Memory
OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
OnBoard
Hard Drives
WD6400AACS-00M3B0 (640GB SATA )
PSU
CORSAIR 850w
Case
NZXT LEXA
Cooling
Intel Stock Heatsink Fan
Keyboard
Microsoft Wireless Laser Keyboard 7000
Mouse
Microsoft Wireless Laser Mouse 7000
Here are the logs

I am running a full scan as requested.
 

Attachments

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
asus U56E
OS
win 7 64 Home edition
CPU
2430 i5 intel
Motherboard
?Asus
Memory
6
Graphics Card(s)
imtegrated
Sound Card
Microsoft
Hard Drives
WDC WD6400BPVT-80HXZT3 ATA Device
Antivirus
Kaspersky trial AV 2014
Browser
chrome
Scan your PC with ESET .
 

My Computer

Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
CPU
Intel Core i7 CPU 950 @ 3.07GHz
Motherboard
ASUS P6T DELUXE V2
Memory
OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
OnBoard
Hard Drives
WD6400AACS-00M3B0 (640GB SATA )
PSU
CORSAIR 850w
Case
NZXT LEXA
Cooling
Intel Stock Heatsink Fan
Keyboard
Microsoft Wireless Laser Keyboard 7000
Mouse
Microsoft Wireless Laser Mouse 7000
The scan came back with nothing.

I ran eset and checked off the appropriate boxes, it came up empty.
Can someone or yourself when you have time look over my logs.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
asus U56E
OS
win 7 64 Home edition
CPU
2430 i5 intel
Motherboard
?Asus
Memory
6
Graphics Card(s)
imtegrated
Sound Card
Microsoft
Hard Drives
WDC WD6400BPVT-80HXZT3 ATA Device
Antivirus
Kaspersky trial AV 2014
Browser
chrome
Lets run RogueKiller


RogueKiller Download

:ar: Click on Download now

:ar: Save to the Desktop.

:ar: Close all windows and browsers

:ar: Right click on
332trud.png
and choose Run as Administrator

:ar: Press: SCAN

ar: provide the RKreport.txt (Mode: Scan) in your reply.
 

My Computer

Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
CPU
Intel Core i7 CPU 950 @ 3.07GHz
Motherboard
ASUS P6T DELUXE V2
Memory
OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
OnBoard
Hard Drives
WD6400AACS-00M3B0 (640GB SATA )
PSU
CORSAIR 850w
Case
NZXT LEXA
Cooling
Intel Stock Heatsink Fan
Keyboard
Microsoft Wireless Laser Keyboard 7000
Mouse
Microsoft Wireless Laser Mouse 7000
RogueKiller V8.5.4 [Mar 18 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : RogueKiller - Geeks to Go Forums
Website : Download RogueKiller (Official website)
Blog : tigzy-RK

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : al [Admin rights]
Mode : Scan -- Date : 05/10/2013 03:10:59
| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 4 ¤¤¤
[HJ DESK] HKCU\[...]\ClassicStartMenu : {59031A47-3F72-44A7-89C5-5595FE6B30EE} (1) -> FOUND
[HJ DESK] HKCU\[...]\NewStartPanel : {59031A47-3F72-44A7-89C5-5595FE6B30EE} (1) -> FOUND
[HJ DESK] HKCU\[...]\ClassicStartMenu : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND
[HJ DESK] HKCU\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED] ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> C:\Windows\system32\drivers\etc\hosts

127.0.0.1 localhost


¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: WDC WD6400BPVT-80HXZT3 ATA Device +++++
--- User ---
[MBR] ef8d4f31926369e4d7bb9bb87da9e88c
[BSP] 943d3c2a959f9dba84794a7edcbb181a : Windows 7/8 MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 100 Mo
1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 206848 | Size: 610378 Mo
User = LL1 ... OK!
User = LL2 ... OK!

+++++ PhysicalDrive1: USB Disk +++++
--- User ---
[MBR] 8a4a3f84a9eda68451f8bdccda84c484
[BSP] df4f83c1f72e36823a12b0dfc7617313 : Empty MBR Code
Partition table:
0 - [XXXXXX] FAT32 (0x0b) [VISIBLE] Offset (sectors): 8192 | Size: 7576 Mo
User = LL1 ... OK!
Error reading LL2 MBR!

Finished : << RKreport[1]_S_05102013_02d0310.txt >>
RKreport[1]_S_05102013_02d0310.txt
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
asus U56E
OS
win 7 64 Home edition
CPU
2430 i5 intel
Motherboard
?Asus
Memory
6
Graphics Card(s)
imtegrated
Sound Card
Microsoft
Hard Drives
WDC WD6400BPVT-80HXZT3 ATA Device
Antivirus
Kaspersky trial AV 2014
Browser
chrome
Lets run Malwareware Anti-rootkit

Download : http://downloads.malwarebytes.org/file/mbar

Unzip the contents to a folder in a convenient location.
Open the folder where the contents were unzipped and run mbar.exe
Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
Click on the Cleanup button to remove any threats and reboot if prompted to do so.
Wait while the system shuts down and the cleanup process is performed.

When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt
 

My Computer

Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
CPU
Intel Core i7 CPU 950 @ 3.07GHz
Motherboard
ASUS P6T DELUXE V2
Memory
OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
OnBoard
Hard Drives
WD6400AACS-00M3B0 (640GB SATA )
PSU
CORSAIR 850w
Case
NZXT LEXA
Cooling
Intel Stock Heatsink Fan
Keyboard
Microsoft Wireless Laser Keyboard 7000
Mouse
Microsoft Wireless Laser Mouse 7000
I'm running it now, you know we can pick this up tomorrow if your tired. It wouldn't be any problem at all.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
asus U56E
OS
win 7 64 Home edition
CPU
2430 i5 intel
Motherboard
?Asus
Memory
6
Graphics Card(s)
imtegrated
Sound Card
Microsoft
Hard Drives
WDC WD6400BPVT-80HXZT3 ATA Device
Antivirus
Kaspersky trial AV 2014
Browser
chrome
OK, here are the logs
 

Attachments

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
asus U56E
OS
win 7 64 Home edition
CPU
2430 i5 intel
Motherboard
?Asus
Memory
6
Graphics Card(s)
imtegrated
Sound Card
Microsoft
Hard Drives
WDC WD6400BPVT-80HXZT3 ATA Device
Antivirus
Kaspersky trial AV 2014
Browser
chrome
If you go inside the registry . Click on :orb: type REGEDIT inside the Search programs and files box . When REGEDIT appears under Programs (1) right click and choose Run as administrator . On the User Access Control window click on the Yes button .

Inside the Registry navigate to

Code:
HKCU\SOFTWARE\Policies\Microsoft\Internet Explorer\control panel|Homepage

Tell me of it has a 0 or a 1 as its Value .
 

My Computer

Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
CPU
Intel Core i7 CPU 950 @ 3.07GHz
Motherboard
ASUS P6T DELUXE V2
Memory
OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
OnBoard
Hard Drives
WD6400AACS-00M3B0 (640GB SATA )
PSU
CORSAIR 850w
Case
NZXT LEXA
Cooling
Intel Stock Heatsink Fan
Keyboard
Microsoft Wireless Laser Keyboard 7000
Mouse
Microsoft Wireless Laser Mouse 7000
Kind of lost, this is what i show
 

Attachments

  • Untitled.png
    Untitled.png
    56.5 KB · Views: 7

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
asus U56E
OS
win 7 64 Home edition
CPU
2430 i5 intel
Motherboard
?Asus
Memory
6
Graphics Card(s)
imtegrated
Sound Card
Microsoft
Hard Drives
WDC WD6400BPVT-80HXZT3 ATA Device
Antivirus
Kaspersky trial AV 2014
Browser
chrome
Inside registry click on the Triangle on the side of each
Code:
HKCU
SOFTWARE
Policies
Microsoft
Internet Explorer
Control Panel

Look for Homepage on the right hand side . If there is a 1 under Data . Right click on Homepage choose Modify and input 0 .

   Note
0 is a zero
 

My Computer

Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
CPU
Intel Core i7 CPU 950 @ 3.07GHz
Motherboard
ASUS P6T DELUXE V2
Memory
OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
OnBoard
Hard Drives
WD6400AACS-00M3B0 (640GB SATA )
PSU
CORSAIR 850w
Case
NZXT LEXA
Cooling
Intel Stock Heatsink Fan
Keyboard
Microsoft Wireless Laser Keyboard 7000
Mouse
Microsoft Wireless Laser Mouse 7000
It showed 0 already.
 

Attachments

  • Untitled.jpg
    Untitled.jpg
    86.9 KB · Views: 6

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
asus U56E
OS
win 7 64 Home edition
CPU
2430 i5 intel
Motherboard
?Asus
Memory
6
Graphics Card(s)
imtegrated
Sound Card
Microsoft
Hard Drives
WDC WD6400BPVT-80HXZT3 ATA Device
Antivirus
Kaspersky trial AV 2014
Browser
chrome
Do the samething for HKLM
 

My Computer

Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
CPU
Intel Core i7 CPU 950 @ 3.07GHz
Motherboard
ASUS P6T DELUXE V2
Memory
OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
OnBoard
Hard Drives
WD6400AACS-00M3B0 (640GB SATA )
PSU
CORSAIR 850w
Case
NZXT LEXA
Cooling
Intel Stock Heatsink Fan
Keyboard
Microsoft Wireless Laser Keyboard 7000
Mouse
Microsoft Wireless Laser Mouse 7000
In HKLM there is no control panel under internet explorer.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
asus U56E
OS
win 7 64 Home edition
CPU
2430 i5 intel
Motherboard
?Asus
Memory
6
Graphics Card(s)
imtegrated
Sound Card
Microsoft
Hard Drives
WDC WD6400BPVT-80HXZT3 ATA Device
Antivirus
Kaspersky trial AV 2014
Browser
chrome
Back
Top