Put my laptop back to factory settings

DerBear

New member
Local time
10:11 AM
Messages
14
I just spent 8 hours putting my laptop back to factory settings. I had a problem with the administrator and password and apparently that was my only choice. I downloaded all the Windows updates. I now have one update left and I get an error code 063 which indicates a registry problem. How could I possibly have a registry problem? Why doesn't windows give you a registry fix rather than all the other offers that seem to appear.
 

My Computer My Computer

At a glance

Windows Home Premium 64bitIntel(R) Pentium(R) CPU B940 @ 2.00 GHz4GBIntel HD Graphics Family
Computer Manufacturer/Model Number
Toshiba Noteook Satellite
OS
Windows Home Premium 64bit
CPU
Intel(R) Pentium(R) CPU B940 @ 2.00 GHz
Memory
4GB
Graphics Card(s)
Intel HD Graphics Family
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Generic PnP Monitor
Hard Drives
Hitachi HTS547550AE384

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
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