Solved Question about Activation

[GokAy]

Hey,

I changed my RAMs and couple hours later got a Windows Activation request. Is this normal? Never thought RAM would trigger it.

Re-entering key didn't work either

It worked alright and activated after the agony of entering a thousand numbers over the phone, then on the computer.

As requested by Layback Bear, here is the report. One thing to note, I did install this OS, exactly 2 months ago (8th of April), I guess it was just luck that it happened the day I replaced RAMs

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-GRVWT-RXX8M-MHJY9
Windows Product Key Hash: 6Q2xDLQnzezbGoNkCi2Rzaas4bg=
Windows Product ID: 00426-491-0538633-85027
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {CDAFC4C8-3777-434F-9C23-D6BF25041DD1}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150525-0603
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{CDAFC4C8-3777-434F-9C23-D6BF25041DD1}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-MHJY9</PKey><PID>00426-491-0538633-85027</PID><PIDType>5</PIDType><SID>S-1-5-21-2778778187-1328596726-3760915225</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>GA-890FXA-UD5</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F3</Version><SMBIOSVersion major="2" minor="4"/><Date>20100610000000.000000+000</Date></BIOS><HWID>5D503B07018400F6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GTB Standard Time(GMT+02:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00170-491-053863-00-1033-7601.0000-1592015
Installation ID: 019945232153937435739125503012073736917544742281278200
Processor Certificate URL: [URL="http://go.microsoft.com/fwlink/?LinkID=88338"]SpcService Web Service[/URL]
Machine Certificate URL: [URL="http://go.microsoft.com/fwlink/?LinkID=88339"]RacService Web Service[/URL]
Use License URL: [URL="http://go.microsoft.com/fwlink/?LinkID=88341"]UseLicenseService Web Service[/URL]
Product Key Certificate URL: [URL="http://go.microsoft.com/fwlink/?LinkID=88340"]PkcService Web Service[/URL]
Partial Product Key: MHJY9
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 6/9/2015 9:52:40 PM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
 
HWID Data-->
HWID Hash Current: OgAAAAEAAgABAAIAAgAEAAAAAgABAAEAHKJgu1vPuEJU+QgfjuNWj8KPfIcUCApDWJqxbHCm1M0C0A==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name OEMID Value OEMTableID Value
  APIC   GBT     GBTUACPI
  FACP   GBT     GBTUACPI
  HPET   GBT     GBTUACPI
  MCFG   GBT     GBTUACPI
  SSDT   PTLTD   POWERNOW
  MATS   GBT     
  TAMG   GBT     GBT   B0

 

[Layback Bear]

I have never had or heard of changing ram cause that problem and I have change ram many times.

 

[GokAy]

Jack, thanks for the input.

I also activated NVidia surround in this OS first time. But no idea if that is relevant. This involved:
- Connecting the 3rd monitor with HDMI (TV was connected here)
- Changing TV to second GPU HDMI
- Enable span in NVidia CP.

As far as I know, none of these should trigger a re-activation.

 

[Layback Bear]

You could do this tutorial by Brink so Noel could take a look.
Something happened; it may or may not be a problem.

http://www.sevenforums.com/windows-...ne-activation-issue-posting-instructions.html

 

[GokAy]

Sure, I can do that. Running a memtest at the moment though, I will as soon as possible.

 

[GokAy]

Added MGADiag Report to the first post.

 

[Layback Bear]

I don't see anything wrong with your log but Noel is the expert.

Have you updated your bios?
Have you had any infections lately?
Do you have KB971033?

 

[GokAy]

Same BIOS, no infections and yes I have that KB (installed on 4/8, first day I installed OS).

 

[Layback Bear]

Is your system properly activated now?

Have you tried Windows Updates?

Have you used any registry clean up, tune up programs?

Have you used any products from IObits?

 

[NoelDP]

Please attempt validation at www.microsoft.com/genuine/validate using Internet Explorer - what happens?
then post another MGADiag report.

 

[GokAy]

Is your system properly activated now?

Have you tried Windows Updates?

Have you used any registry clean up, tune up programs?

Have you used any products from IObits?

It said it was activated after phone registration.

Installed yesterday's updates all fine.

CCleaner, but haven't run that in a week at least.

No IObits products.

---------------

Noel, here it goes. I get (perhaps due to a setting or security software):


The validation process cannot continue because your web browser may not be configured to run the required script. To continue with validation, please try the following:

1. Click Validate Now to launch the alternate validation process (optimized for browsers unable to run the original validation script).
2. When prompted, click Save or Run this program from its current location.

So I save and run, I get:


Thank you both for the interest, anything else you require? (I won't be home until 21:00 local time).

Note: IE validation show US. I am not in US, but locale is set to it.

 

[NoelDP]

Just the fresh MGADiag report

 

[GokAy]

Oh hehe, sorry missed that bit, here it is:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-GRVWT-RXX8M-MHJY9
Windows Product Key Hash: 6Q2xDLQnzezbGoNkCi2Rzaas4bg=
Windows Product ID: 00426-491-0538633-85027
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {CDAFC4C8-3777-434F-9C23-D6BF25041DD1}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150525-0603
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{CDAFC4C8-3777-434F-9C23-D6BF25041DD1}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-MHJY9</PKey><PID>00426-491-0538633-85027</PID><PIDType>5</PIDType><SID>S-1-5-21-2778778187-1328596726-3760915225</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>GA-890FXA-UD5</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F3</Version><SMBIOSVersion major="2" minor="4"/><Date>20100610000000.000000+000</Date></BIOS><HWID>5D503B07018400F6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GTB Standard Time(GMT+02:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00170-491-053863-00-1033-7601.0000-1592015
Installation ID: 019945232153937435739125503012073736917544742281278200
Processor Certificate URL: [URL="http://go.microsoft.com/fwlink/?LinkID=88338"]SpcService Web Service[/URL]
Machine Certificate URL: [URL="http://go.microsoft.com/fwlink/?LinkID=88339"]RacService Web Service[/URL]
Use License URL: [URL="http://go.microsoft.com/fwlink/?LinkID=88341"]UseLicenseService Web Service[/URL]
Product Key Certificate URL: [URL="http://go.microsoft.com/fwlink/?LinkID=88340"]PkcService Web Service[/URL]
Partial Product Key: MHJY9
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 6/10/2015 9:20:48 AM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 6:10:2015 09:11
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
 
HWID Data-->
HWID Hash Current: OgAAAAEAAgABAAIAAgAEAAAAAgABAAEAHKJgu1vPuEJU+QgfjuNWj8KPfIcUCApDWJqxbHCm1M0C0A==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name OEMID Value OEMTableID Value
  APIC   GBT     GBTUACPI
  FACP   GBT     GBTUACPI
  HPET   GBT     GBTUACPI
  MCFG   GBT     GBTUACPI
  SSDT   PTLTD   POWERNOW
  MATS   GBT     
  TAMG   GBT     GBT   B0

Are all those "N/A, hr = 0x80070002" normal? I also have some errors in Application log corresponding to the time I got validation warning. They start with explorer.exe crash error, 1 minute before the others (no idea if relevant):

Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Date:  6/8/2015
Time:  11:34:58 PM
User:  N/A
Computer: GA890
Description:
Faulting application name: Explorer.EXE, version: 6.1.7601.17567, time stamp: 0x4d672ee4
Faulting module name: ole32.dll, version: 6.1.7601.17514, time stamp: 0x4ce7c92c
Exception code: 0xc0000005
Fault offset: 0x00000000001729ac
Faulting process id: 0x13dc
Faulting application start time: 0x01d0a22412e50430
Faulting application path: C:\Windows\Explorer.EXE
Faulting module path: C:\Windows\system32\ole32.dll
Report Id: d408e189-0e1d-11e5-b9f2-6cf049e77b43
For more information, see Help and Support Center at [URL="http://go.microsoft.com/fwlink/events.asp"]Events and Errors Message Center: Basic Search[/URL].

Then these appear in two occasions:

Event Type: Error
Event Source: Software Protection Platform Service
Event Category: None
Event ID: 8200
Date:  6/8/2015
Time:  11:35:40 PM
User:  N/A
Computer: GA890
Description:
License acquisition failure details. 
hr=0xC004C008
For more information, see Help and Support Center at [URL="http://go.microsoft.com/fwlink/events.asp"]Events and Errors Message Center: Basic Search[/URL].

Event Type: Error
Event Source: Software Protection Platform Service
Event Category: None
Event ID: 1014
Date:  6/8/2015
Time:  11:35:40 PM
User:  N/A
Computer: GA890
Description:
Acquisition of End User License failed. hr=0xC004C008
Sku Id=ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8
For more information, see Help and Support Center at [URL="http://go.microsoft.com/fwlink/events.asp"]Events and Errors Message Center: Basic Search[/URL].

My event log otherwise is clean and all, I know why I get the few errors/warnings being reported. (just 1 I have yet to diagnose, suspect Blu-ray drive. It is SATA but mode is set to IDE in BIOS). I will ask for it in the appropriate forum later - pasting here just for reference.

Event Type: Error
Event Source: atapi
Event Category: None
Event ID: 11
Date:  6/9/2015
Time:  9:30:48 PM
User:  N/A
Computer: GA890
Description:
The driver detected a controller error on \Device\Ide\IdePort0.
For more information, see Help and Support Center at [URL="http://go.microsoft.com/fwlink/events.asp"]Events and Errors Message Center: Basic Search[/URL].
Data:
0000: 00 00 10 00 01 00 00 00   ........
0008: 00 00 00 00 0b 00 04 c0   .......À
0010: 02 00 00 00 85 01 00 c0   ....…..À
0018: 00 00 00 00 00 00 00 00   ........
0020: 00 00 00 00 00 00 00 00   ........
0028: 00 00 00 00 00 00 00 00   ........
0030: 00 00 00 00 04 10 00 00   ........

 

[NoelDP]

That's the bit I was looking for...

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 6:10:2015 09:11
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:

You're all good
The rest of the report is perfectly normal - it's just that parts only apply to Vista or XP, or to Office - so not all files would be present (hence the 80070002 and -003 errors)

 

[GokAy]

Hey Noel, thanks for your time. Marking this as solved now.

 

[Layback Bear]

A little I do. I keep I.E. as my default browser. Microsoft likes Microsoft.

I use Firefox 99% of the time but it's not set as default.

I can't give documentation that it helps. It's just something I have always done trying to keep Windows Updates and Microsoft sneak and peak happy.

 

[GokAy]

Hey Jack, IE is default here also. I do have Firefox and Chrome too, though I rarely use them.