Random BSOD Clock_Watchdog_Timeout

DJX10

New member
Local time
2:24 PM
Messages
1
This BSOD I am asking for a friend who has a Ryzen 5 build and keeps getting a BSOD randomly when ever his computer is running. Whether he is gaming or using Google Chrome, his system will crash and give him the error Clock_Watchdog_Timeout. I have tried my best to help him but I'm not sure how to analyze a DMP file. Any help would be much appreciated.

Thank you :)
-Chris
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 10
CPU
AMD Ryzen 1700
Motherboard
Gigabyte AB-350
Memory
16GB HyperX Fury
Graphics Card(s)
Sapphire Nitro Radeon R9 Fury
Hard Drives
Corsair Force MP500 M.2
Western Digital Blue 1TB
Antivirus
Malwarebytes
Browser
Chrome (of course :))
Unfortunately the minidump is insufficient in telling what caused it,
A clock_watchdog_timeout indicates that a core hung, another core responds by crashing the system. The core responding to the hung core saves its data to the dump, but that data is not the data we want, the data we want is the data from the hung core which is only available in a kernel dump.

Besides of that, your friend seems to be running an old version of Windows 10 that is not supported anymore. It is highly recommended to update Windows to the newest version of Windows 10, there's a good chance the update fixes the problem.

Last, please create a thread at BSOD Crashes and Debugging - Windows 10 Forums if your friend continues to get crashes.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
Back
Top