Random BSOD Error - 0x00000124 - becoming more and more frequent

[Ste Hughes]

Hi guys,

I built my first computer about 2 weeks ago. These are the specs.

CPU: AMED Athlon II 651k Black Edition
Motherboard: Gigabyte GA-A55M-DS2 A55 AMD FM1
SSD: Corsair 60GB Nova 2
RAM: 8GB 2x4GB Kingston 1600mhz hyper-X CL9
GPU: XFX HD 5450 heatsink 1GB DDR3 low profile

The power supply was a super cheap one included with the case, I thought that could be my problem but I changed it for a 400w antec unit and the problem still exists.

The stop code is 0x00000124

The crash dump file is here:
NEW LINK: https://dl.dropbox.com/u/17759600/092412-10030-01 - Copy.zip

Any help would be appreciated as at this moment, i do not know what to do..

Thanks!

 

[koolkat77]

Error (404)
We can't find the page you're looking for. Check out our Help Center and forums for help, or head back to home.

Welcome and go through this for your bugcheck:
:ar: http://www.sevenforums.com/crash-lockup-debug-how/35349-stop-0x124-what-means-what-try.html

 

[Ste Hughes]

I think drop box may not like pure dump files, this is it in a .zip

https://dl.dropbox.com/u/17759600/092412-10030-01 - Copy.zip

thanks! I will read the de-bug thing now

 

[koolkat77]

Thanks.

Let us know what you've tried from the guide.

 

[Ste Hughes]

Ok so today I spent most of my time on this problem.

I ran the memory test, all came back saying it passed.

I updated my drivers, they were already all on the latest version (did this 2 weeks ago when I installed windows)

For cooling I have a uATX case but I have 1 80mm exhaust fan and a 160mm fan in the front blowing air in. MyCoreTemp is showing temperatures of 5C when idle and 22C when I rendered a 1080p after effects video to stress it.

Only think left on the list is a fresh install of windows which I really do not want to do, I already have done it twice.

The system has not been overclocked and all parts were new -.-

I did not test the hard drive though. How do I do this?

 

[koolkat77]

Did you try step 9?

9) If all else fails, start removing items of hardware one-by-one in the hope that the culprit is something non-essential which can be removed. Obviously, this type of testing is a lot easier if you've got access to equivalent components in order to perform swaps.

Do you have an SSD or a HDD?

 

[Ste Hughes]

I have an SSD and a external hard drive.

 

[koolkat77]

Have you updated to the latest firmware for your SSD?

 

[Ste Hughes]

My SSD firmware has never been updated by corsair - so yes its running the latest version

 

[koolkat77]

Lets enable driver verifier to rule out buggy drivers.

Driver Verifier

I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Windows 7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in verifier and press Enter
- Select Create custom settings (for code developers) and click Next
- Select Select individual settings from a full list and click Next
- Select everything EXCEPT FOR Low Resource Simulation and click Next
- Select Select driver names from a list and click Next
Then select all drivers NOT provided by Microsoft and click Next
- Select Finish on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
Driver Verifier - Enable and Disable

Verifier puts extreme stress on the drivers, bad ones will cause BSOD. If we change all those drivers we hope for no more BSODs, If you get no BSODs, then its not a driver and we look to hardware. With verifier on your computer may be a little laggy, but actually..its just doing its work.

Information
Driver Verifier runs in the background, "testing" drivers for bugs. If it finds one, a Blue Screen of Death (BSOD) will result; the corresponding dump file will hopefully show the faulty driver.

Driver Verifier monitors kernel-mode drivers and graphics drivers to detect illegal function calls or actions that might corrupt the system. It can subject the drivers to a variety of stresses and tests to find improper behavior.

Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation.

 

[Ste Hughes]

Thanks

I did the above and it went into BSOD again

this is the dmp file

https://dl.dropbox.com/u/17759600/092812-24460-01.zip

Thanks everyone for the help so far

 

[koolkat77]

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa8007f9f8f8, 0, 0}

Probably caused by : hardware

Followup: MachineOwner
---------

Shows the same error. Have you read the guide in my post #1?

 

[Ste Hughes]

Spent the day working on the computer

Things are getting worse, now when I logged on the PC and put the password in the PC crashed immediately and just froze

It worked in safe mode though. Foolishly (maybe) I wiped the SSD and tried to re install windows.

it failed and BSOD'd on me halfway through installation.

Went out and bought a 1tb new HDD. Some WD green thing...

Tried to install windows on this with the SSD unconnected... It failed, skipped the BSOD and just restarted.

Swapped the graphics card out for my old one from another PC. While trying to reinstall windows the PC just restarted itself again.

Tried to take 1 stick of RAM out, and tried again. It failed.

Tried the other stick, it failed again...

Tried the cooling thing with the house fan, it failed again...

I also tried without any USB accessories such as my microphone, USB hub, graphics tablet, USB HDD... failed again.

Do I need to try the power supply and replace that?

I cannot replace the CPU or Motherboard... is there a way to test further?

If I leave the PC on BIOS it will not crash if that helps... (no idea)

All your help is seriously appreciated. Thanks

 

[koolkat77]

__________________

1. Click on User CP on the top right of this page
2. Click on Edit System Spec
3. Fill in your computer specs
   :ar: http://www.sevenforums.com/tutorials/180324-system-info-see-your-system-specs.html

__________________

 

[Britton30]

Since this is a new build try stripping it out to only the motherboard and then carefully, slowly reinstall all hardware and cable. Even the best of us, and me, forget a small thing at times.
We do need the system specs.
The 0x124 error is some hardware fail, but is too generic to pinpoint from dmp files.

 

[Ste Hughes]

System specs were in my first post:

CPU: AMED Athlon II 651k Black Edition
Motherboard: Gigabyte GA-A55M-DS2 A55 AMD FM1
SSD: Corsair 60GB Nova 2
RAM: 8GB 2x4GB Kingston 1600mhz hyper-X CL9
GPU: XFX HD 5450 heatsink 1GB DDR3 low profile

 

[koolkat77]

Thanks,
Did you try what Britton30 suggested?

 

[Britton30]

System specs were in my first post:

CPU: AMED Athlon II 651k Black Edition
Motherboard: Gigabyte GA-A55M-DS2 A55 AMD FM1
SSD: Corsair 60GB Nova 2
RAM: 8GB 2x4GB Kingston 1600mhz hyper-X CL9
GPU: XFX HD 5450 heatsink 1GB DDR3 low profile

I'm not going to search the thread for specs, have a nice day.

 

[Ste Hughes]

I was just pointing that out - I just put them in the thread for you and also my profile...

Since this is a new build try stripping it out to only the motherboard and then carefully, slowly reinstall all hardware and cable. Even the best of us, and me, forget a small thing at times.
We do need the system specs.
The 0x124 error is some hardware fail, but is too generic to pinpoint from dmp files.

Going to do that now Give me half an hour.

 

[Britton30]

Thank you for the specs, I found the minimum PSU for the GPU is 400W and that is likely your problem. I suggest you upgrade to a good Corsair, Seasonic, or Antec Neo in the 400W-450W range.

The cheap Chinese 300W may not even be up to sustaining 200W.