Solved Random BSOD ID: 1033; BCCode: 1e

[yahtnavmos]

It started happening a month ago, at that time, it happened as soon as I logged in. Following instructions from a friend, I took apart computer, air canned everything, put back together, and reformatted. All new drivers installed, all windows updates installed.

Computer was working good until last week, started getting BSOD randomly. Sometimes at startup, other times while surfing the web, two days ago while doing work on google drive.

This is what I got:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 1e
BCP1: FFFFFFFFC0000005 exception code was not handled
BCP2: FFFFF800032A626B
BCP3: 0000000000000000
BCP4: 000000007EFA0000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Thank you for your help.

 

[Arc]

Post it following the Blue Screen of Death (BSOD) Posting Instructions.

 

[yahtnavmos]

Sorry thought I had uploaded it. Files are up now.

Windows 7 Ultimate 64 (6.1, Build 7601)
Gigabyte EX58-UD3R
i7 920 2.67GHz
6gb RAM
ATI Radeon Saphire 4870 1GB

I have norton internet security 2013, ran update and scan and nothing found. Also used their "power eraser" on the website, nothing found also.

Thanks.

 

[Arc]

From your crash dump ....

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

[URL="http://www.carrona.org/bsodindx.html#0x0000001E"]BugCheck 1E[/URL], {ffffffffc0000005, fffff800032a626b, 0, 7efa0000}

Probably caused by : ntkrnlmp.exe ( nt!RtlImageNtHeaderEx+3f )

Followup: MachineOwner
---------

According to Carrona.org, STOP 0x0000001E: KMODE_EXCEPTION_NOT_HANDLEDhttp://www.carrona.org/bsodindx.html#top
Usual causes: Device driver, hardware, System service, compatibility, Remote control programs, memory, BIOS .

Specifying the BIOS, coz the dump is silent about the cause of the crash, and at the same time, the BIOS is old enough.

BiosVersion = F5
BiosReleaseDate = [COLOR=Red]03/30/2009[/COLOR]

So better you update it at first. Take the FK version, dated 2012/02/29; from http://www.gigabyte.com/products/product-page.aspx?pid=3265#bios

Let us know the results.

If the problem continues to occur, in the next post you upload not only the crash dumps, but also upload your MSINFO32.nfo file.

1. Click on the start button
2. Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
3. File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
4. Give the time for processing, it will save a .nfo file on your desktop.
5. Zip it, and upload it following the instruction.

 

[yahtnavmos]

Ok will do.

Thanks.

 

[Arc]

Any update ? any further problem? How it is running now?

 

[yahtnavmos]

Works great now thanks. No more bsod

Sorry I wasn't sure how long to wait til I did an update. Completely forgot about since lol

 

[Arc]

Its ok

If there is any more issue, let us know