Random BSOD

[briand88]

Let me know what happens!

Good Luck!

Will do Thanks Again!.

 

[briand88]

Unfortunately I blue screened again when the computer restarted my sound card had vanished from my playback devices maybe a sound card driver? I have no idea maybe someone here can help me out it done it twice one straight after the other.

Brian

 

[MistUnleashed]

Unfortunately I blue screened again when the computer restarted my sound card had vanished from my playback devices maybe a sound card driver? I have no idea maybe someone here can help me out it done it twice one straight after the other.

Brian

That is your Asus Xonar sound-card driver that has malfunctioned. I suggest uninstalling the driver by going into Start > Type: Device Manager > Select Asus Xonar > Uninstall

Restart and use the PC normally.

Let me know what happens/if it BSODs.

Thanks

 

[briand88]

Unfortunately I blue screened again when the computer restarted my sound card had vanished from my playback devices maybe a sound card driver? I have no idea maybe someone here can help me out it done it twice one straight after the other.

Brian

That is your Asus Xonar sound-card driver that has malfunctioned. I suggest uninstalling the driver by going into Start > Type: Device Manager > Select Asus Xonar > Uninstall

Restart and use the PC normally.

Let me know what happens/if it BSODs.

Thanks

Hi i done this restarted the computer and upon restart it was saying it was installing Device Driver software for Multimedia Audio Controller to which it was not succesfully installed :S and i dont thibk i got a CD with the card when i bought it. And if i did i cannot find it. Any suiggestions?

Brian

 

[MistUnleashed]

Unfortunately I blue screened again when the computer restarted my sound card had vanished from my playback devices maybe a sound card driver? I have no idea maybe someone here can help me out it done it twice one straight after the other.

Brian

That is your Asus Xonar sound-card driver that has malfunctioned. I suggest uninstalling the driver by going into Start > Type: Device Manager > Select Asus Xonar > Uninstall

Restart and use the PC normally.

Let me know what happens/if it BSODs.

Thanks

Hi i done this restarted the computer and upon restart it was saying it was installing Device Driver software for Multimedia Audio Controller to which it was not succesfully installed :S and i dont thibk i got a CD with the card when i bought it. And if i did i cannot find it. Any suiggestions?

Brian

Can you please post a screenshot of your device manager with the 'Sound' section open so I can see the contents?

Thanks

 

[briand88]

That is your Asus Xonar sound-card driver that has malfunctioned. I suggest uninstalling the driver by going into Start > Type: Device Manager > Select Asus Xonar > Uninstall

Restart and use the PC normally.

Let me know what happens/if it BSODs.

Thanks

Hi i done this restarted the computer and upon restart it was saying it was installing Device Driver software for Multimedia Audio Controller to which it was not succesfully installed :S and i dont thibk i got a CD with the card when i bought it. And if i did i cannot find it. Any suiggestions?

Brian

Can you please post a screenshot of your device manager with the 'Sound' section open so I can see the contents?

Thanks

Ok here it is also above you will notice the other devices tab to with the multimedia audio controller.




Brian

 

[MistUnleashed]

Go to this website: https://www.asus.com/Motherboards/M4N68T_PRO/HelpDesk_Download/

Download the latest VIA audio driver and install it.

After this, restart and post the device manager screenshot again.

Tip: Press Ctrl + Alt + PrintScreen to only grab the window.

 

[briand88]

it installed software called HD VDeck and the sound card is still now showing but here is the screen i dont know if i maybe installed the wrong driver here. I went into the driver folder and run the setup.exe just noticed there is a file called Asus Setup i think i have installed the wrong one.

I remember having this HD VDeck on my computer a couple of years ago and removing it due to not needing it.

Bri

 

[MistUnleashed]

it installed software called HD VDeck and the sound card is still now showing but here is the screen i dont know if i maybe installed the wrong driver here. I went into the driver folder and run the setup.exe just noticed there is a file called Asus Setup i think i have installed the wrong one.

Bri

Nope, you have installed the correct one

Now, do you have the model number for the soundcard?

 

[briand88]

Oh right i havent had this on the computer for atleast 2 years.

not the model number but i know the name of it. Asus Xonar DS 7.1 Sound card PCI

 

[MistUnleashed]

Oh right i havent had this on the computer for atleast 2 years.

not the model number but i know the name of it. Asus Xonar DS 7.1 Sound card PCI

That's great!

Follow this link: http://www.asus.com/uk/Sound_Cards_and_DigitaltoAnalog_Converters/Xonar_DS/HelpDesk_Download/

Download the latest driver, restart and let me know if your sounds back.

 

[briand88]

Oh right i havent had this on the computer for atleast 2 years.

not the model number but i know the name of it. Asus Xonar DS 7.1 Sound card PCI

That's great!

Follow this link: Sound Cards and Digital-to-Analog Converters | Xonar DS | ASUS UK

Download the latest driver, restart and let me know if your sounds back.

The download is showing as a notepad file :S

 

[MistUnleashed]

Shouldn't be, i've just tried it and it works fine?

Try again, should be a .rar file.

 

[briand88]

it says its a .rar but showing as a windows note pad on my computer lol

 

[MistUnleashed]

it says its a .rar but showing as a windows note pad on my computer lol

Ah! You need to have WINRAR installed.

Install it here: http://www.rarlab.com/rar/winrar-x64-521.exe

-----------------

After this, download and extract the .rar file and run the setup.

 

[briand88]

Ok so now my soundcard shows in playback devices, My headset isnt working by just making the soundcard my default device i test it and the green bar shows but no sound comes.

Then if i go to Asus Xonar Audio centre and select headphones and test it playes thorugh the headphones.

Headphones are plugged in to the 7.1 soundcard via the audio jacks this is how it used to work what ever i wanted to play audio through i made that my default device so when i wanted to use the screens speakers i selected the screen as default device, and when i plugged my headset in i made the asus xonar soundcard my default device and this worked but now it isnt :S.

Bri

 

[briand88]

scrap what i said above. Under playback devices i have.

Speakers - ASUS Xonar DS audio device
S/PDIF Pass-Through Device - Asus Xonar DS Audio Device
S236HL-4 Screen - Nvidia High Definition Audio (My Screen)
Speakers - VIA High Definition Audio (Ready) underneath

 

[MistUnleashed]

Ok so now my soundcard shows in playback devices, My headset isnt working by just making the soundcard my default device i test it and the green bar shows but no sound comes.

Then if i go to Asus Xonar Audio centre and select headphones and test it playes thorugh the headphones.

Headphones are plugged in to the 7.1 soundcard via the audio jacks this is how it used to work what ever i wanted to play audio through i made that my default device so when i wanted to use the screens speakers i selected the screen as default device, and when i plugged my headset in i made the asus xonar soundcard my default device and this worked but now it isnt :S.

Bri

We'll fix it! First of all though, have your Blue-Screens stopped occuring for now?

 

[briand88]

Ok so now my soundcard shows in playback devices, My headset isnt working by just making the soundcard my default device i test it and the green bar shows but no sound comes.

Then if i go to Asus Xonar Audio centre and select headphones and test it playes thorugh the headphones.

Headphones are plugged in to the 7.1 soundcard via the audio jacks this is how it used to work what ever i wanted to play audio through i made that my default device so when i wanted to use the screens speakers i selected the screen as default device, and when i plugged my headset in i made the asus xonar soundcard my default device and this worked but now it isnt :S.

Bri

We'll fix it! First of all though, have your Blue-Screens stopped occuring for now?

So far it has not happened but they were very random. it happened only twice today once straight after the other. and i have been on the PC since about 11am this morning playing BF4, CS:GO, Music and browsing the web it did not do it till i posted.

 

[briand88]

scrap what i said above. Under playback devices i have.

1. Speakers - ASUS Xonar DS audio device
2. S/PDIF Pass-Through Device - Asus Xonar DS Audio Device
3. S236HL-4 Screen - Nvidia High Definition Audio (My Screen)
4. Speakers - VIA High Definition Audio (Ready) underneath

I have figured out what these are no doubt you already knew though.

1. Audio Jacks from my Asus Xonar Ds sound card
2. Optical passthrough (from sound card or GFX card? not used)
3. Is my Monitors speakers the HDMI from my GFX card to my monitor
4. Is my built in Motherboard sound card and my front audio panel on my case (both ofwhich i dont use)

So from a playback devices point of view its sorted and is as before. As for the HD VDeck is this relating to my Motherboards Built in sound card and cases front panel Audio Jacks which i do not use?, If so would it be OK to disable them all in play back devices, The non used sources and uninstall/remove HD Vdeck? as i do not use the Front jacks or my Motherboards audio jack ports?.


I also think i have figured out why i was Blue Screening in the first place, I was disabling some things on Startup to try and get the PC to boot a bit faster Already boots in like 15-20 seconds as the OS is installed on an OCZ Vector SSD so me being a pernickety s**t started to disable things in the Startup on System Configuration thinking i could get a faster boot time so i disabled things like Skype etc then i see HsMgr did not recognise it so i disabled it what is is though. Hsmgr.exe is a driver component for Asus, Auzentech, Creative and other sound cards. HsMgr.exe (32-bit) and HsMgr64.exe (64-bit) are services that provide the GX2.0 features. Under Vista, they also enable Directsound 2D/3D/EAX for applications, so it is not a good idea to disable them. These run at startup and in many cases you will be asked to allow the file to run on each startup. To eliminate that behavior and allow it on all bootups, open the file properties, and on the General tab click the "Unblock" button.


So now in System Configuration i now have my 2x old HsMgr Drivers 1x 32 bit and 1x 64 bit driver and also my two new ones. So the new freshly installed ones are ticked to boot on start up and my two old ones are un-ticked so what should i do with my old ones just leave them unticked or is there anyway to remove them?

So in reality it appears i caused myself my own pain in the ass, causing my own BSOD.

Also one more question I have a tri core CPU but noticed on startup it said only 3 cores were activated so I re activated the fourth is this something Tht would happen on a BSOD the CPU returning back to the 3 cores?

Apologies if you feel i am jumping the gun a bit.

Brian