Random BSOD's and Screen Freezing/Crashing Please Help

[centaur78]

Aha !!

What new RAM's did you buy ?? are they the same as the one installed.

Remove the 4GB and start using the 8 GB one (based on your specs posted )

 

[Dakka]

I've only got the gskill ram in there now 2x4gb

 

[centaur78]

I've only got the gskill ram in there now 2x4gb

ok just use one 4 gb and remove the other and start the system

 

[Dakka]

Ok 1 second

It's taking its time!

OK its back on now! heres a pic of the BSOD now which files do you want? All of them grabbed or any in particular?

 

[centaur78]

Ok 1 second

It's taking its time!

OK its back on now! heres a pic of the BSOD now which files do you want? All of them grabbed or any in particular?

Yes all of them again.. i mainly need the MSInfo, the logs and the dumps

 

[Dakka]

Ok 1 second

It's taking its time!

OK its back on now! heres a pic of the BSOD now which files do you want? All of them grabbed or any in particular?

Yes all of them again.. i mainly need the MSInfo, the logs and the dumps

Here are the files attached

I don't know if it is relevent but my RAM windows index score is 7.4 with 4gb 8gb and even 12gb, that can't be right can it???

 

[centaur78]

Well its memory corruption ... Since these are new RAM ... i am leaning towards the slots on the motherboard...
Now try putting in the other RAM in the same slot as the previous 4gb.. and start the system with this RAM..

You should propbaby get a BSOD soon... try doing the test on the other slot as well while using just 1 RAM at a time

*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffffffffffffff8, 0, fffff960002557e2, 0}


Could not read faulting driver name
Probably caused by : memory_corruption

Followup: memory_corruption
---------

0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced. This cannot be protected by try-except,
it must be protected by a Probe. Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: fffffffffffffff8, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff960002557e2, If non-zero, the instruction address which referenced the bad memory
address.
Arg4: 0000000000000000, (reserved)

Debugging Details:
------------------


Could not read faulting driver name

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800040c3100
GetUlongFromAddress: unable to read from fffff800040c31c0
fffffffffffffff8

FAULTING_IP:
win32k!vSpUpdateDxAccumRgn+1a
fffff960`002557e2 c83bdd0f enter 0DD3Bh,0Fh

MM_INTERNAL_CODE: 0

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: CODE_CORRUPTION

BUGCHECK_STR: 0x50

PROCESS_NAME: explorer.exe

CURRENT_IRQL: 0

TRAP_FRAME: fffff88007211cf0 -- (.trap 0xfffff88007211cf0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffff88007211ec8 rbx=0000000000000000 rcx=fffff900c1fd9270
rdx=fffff88007211ef0 rsi=0000000000000000 rdi=0000000000000000
rip=fffff960002557e2 rsp=fffff88007211e80 rbp=0000000000000000
r8=0000000000000000 r9=0000000000000913 r10=0000000000000000
r11=fffff900c07da060 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl zr na po nc
win32k!vSpUpdateDxAccumRgn+0x1a:
fffff960`002557e2 c83bdd0f enter 0DD3Bh,0Fh
Resetting default scope

LAST_CONTROL_TRANSFER: from fffff80003e3beec to fffff80003e93fc0

STACK_TEXT:
fffff880`07211b88 fffff800`03e3beec : 00000000`00000050 ffffffff`fffffff8 00000000`00000000 fffff880`07211cf0 : nt!KeBugCheckEx
fffff880`07211b90 fffff800`03e920ee : 00000000`00000000 ffffffff`fffffff8 fffff900`c1c14400 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x4514f
fffff880`07211cf0 fffff960`002557e2 : fffff880`07211fd4 00000000`00000000 00000000`00000000 fffff900`c1fd9270 : nt!KiPageFault+0x16e
fffff880`07211e80 fffff960`00255d1b : 00000000`00000001 00000000`00000001 fffff880`07211fd4 00000000`65010913 : win32k!vSpUpdateDxAccumRgn+0x1a
fffff880`07211ed0 fffff960`00256f9a : 00000000`00000004 fffff900`c07f87d0 fffff900`c1fd92e0 fffff900`c06d1218 : win32k!vSpUpdateDirtyRgn+0x38f
fffff880`07211f70 fffff960`00257c14 : fffff900`c00bf010 00000000`00010064 00000000`010f07f3 00000000`00000000 : win32k!GreUpdateSprite+0x6a2
fffff880`07212100 fffff960`001097af : fffff880`07212500 00000000`00000000 0000001e`00000780 fffff900`c00bf010 : win32k!GreUpdateSpriteDevLockEnd+0x444
fffff880`072123b0 fffff960`00279168 : fffff900`c0661010 fffff900`c24a56a0 fffff900`746c7847 fffff900`c24a56a0 : win32k!DEVLOCKBLTOBJ::~DEVLOCKBLTOBJ+0x4b
fffff880`072123e0 fffff960`001576e7 : 00000000`65010913 fffffa80`092935c0 fffff880`07212720 00000000`02edf6b8 : win32k!NtGdiBitBltInternal+0xdd8
fffff880`072125c0 fffff800`03e93253 : 00000000`00000000 fffff880`07212720 00000000`00000004 00000000`00000000 : win32k!NtGdiBitBlt+0x5b
fffff880`07212630 000007fe`fe3625ba : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`02edf698 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x000007fe`fe3625ba


STACK_COMMAND: kb

CHKIMG_EXTENSION: !chkimg -lo 50 -d !win32k
fffff960002557e2 - win32k!vSpUpdateDxAccumRgn+1a
[ 48:c8 ]
1 error : !win32k (fffff960002557e2)

MODULE_NAME: memory_corruption

IMAGE_NAME: memory_corruption

FOLLOWUP_NAME: memory_corruption

DEBUG_FLR_IMAGE_TIMESTAMP: 0

MEMORY_CORRUPTOR: ONE_BIT

FAILURE_BUCKET_ID: X64_MEMORY_CORRUPTION_ONE_BIT

BUCKET_ID: X64_MEMORY_CORRUPTION_ONE_BIT

Followup: memory_corruption
---------

 

[Dakka]

I will do that now! Thank you

 

[centaur78]

I don't know if it is relevent but my RAM windows index score is 7.4 with 4gb 8gb and even 12gb, that can't be right can it???

Thats most probably due to your Graphics card.

 

[Dakka]

I don't know if it is relevent but my RAM windows index score is 7.4 with 4gb 8gb and even 12gb, that can't be right can it???

Thats most probably due to your Graphics card.

My Graphics card is 7.8 but the ram doesn't change from 7.4. So you don't think it is my graphics card then? I was hoping it wasn't as that was the most expensive part.

 

[centaur78]

oh sorry .... misread your post :banghead:

The WEI score depends on the speed of the RAM and how its paired on the motherboard. But that has nothing to do with what you are going through here

Has it BSOD.... or anything happining

 

[Dakka]

oh sorry .... misread your post :banghead:

It depends on the speed of the RAM and how its paired on the motherboard. But that has nothing to do with what you are going through here

Has it BSOD.... or anything happining

No nothing yet, although I am running memtest on each stick in each slot (again) I ran it for around 10 hours while at work before and it was fine but I'm doing it again just in case!

 

[centaur78]

oh sorry .... misread your post :banghead:

It depends on the speed of the RAM and how its paired on the motherboard. But that has nothing to do with what you are going through here

Has it BSOD.... or anything happining

No nothing yet, although I am running memtest on each stick in each slot (again) I ran it for around 10 hours while at work before and it was fine but I'm doing it again just in case!

Ok you need to run it for atleast 7 to 8 passes.,, each time...

But just want to ask... prior to the memtest did you start the system and checked if it bsod...

 

[Dakka]

oh sorry .... misread your post :banghead:

It depends on the speed of the RAM and how its paired on the motherboard. But that has nothing to do with what you are going through here

Has it BSOD.... or anything happining

No nothing yet, although I am running memtest on each stick in each slot (again) I ran it for around 10 hours while at work before and it was fine but I'm doing it again just in case!

Ok you need to run it for atleast 7 to 8 passes.,, each time...

But just want to ask... prior to the memtest did you start the system and checked if it bsod...

Yes I did, it started but seemed a little laggy!

 

[Dakka]

Ok so 7 passes with no errors! IDK what's going on here!

 

[centaur78]

each ram on each slot ????

 

[Dakka]

No, g-skill in dual channel, I made two passes on each stick in the two black channels next to CPU and then tried both together! It's on 8 passes almost but I'm going to leave it running overnight! There have been no errors yet though! I'm starting to think its the mobo!

 

[centaur78]

Why is it so difficult to do what you are asked to do ??? Each RAM on each slot each for 7 to 8 passes ==> Test .... We seriously don't find any happiness by asking you to do this ... this is used to find out if RAM or the Mobo slot are at fault... Its a time consuming process..

You just tested each RAM for 2 passes !!!

For goodness sake you wasted 57 post and freaking 3 days.. ( check what Koolkat has advised you in post #6 and post #8 ) of your time and ours by not providing feedback..

 

[Dakka]

Centaur78
I have not wasted anybody's time as I already have tested each one! What I said I was doing was testing it 'again' just to be doubly sure as I was told its deffinately a memory issue in a post or two ago! Memtest has been running since about 4pm yesterday and I only just stopped it, it did not have any errors whatsoever!

 

[centaur78]

Centaur78
I have not wasted anybody's time as I already have tested each one! What I said I was doing was testing it 'again' just to be doubly sure as I was told its definitely a memory issue in a post or two ago! Memtest has been running since about 4pm yesterday and I only just stopped it, it did not have any errors whatsoever!

The initial test in post #6 was with your old RAM 4gb + 8gb... You didn't provide a feedback on that ??? Then later you bought a new set of 4GB x 2 ... These are new one.. there is no point in doing a memtest on these...

You should understand it becomes difficult for us to track what was done and what was the outcome if feedback are not provided.. that's because we dont have access to your system... all we have is a bunch of dumps and diagnostic files to review.

Anyways... just so everyone is clear here below is summary of whats happening. Correct me if i am wrong

1. Of the new Gskill 4gb x 2 .. you were unable to boot after I asked you to disable certain services and startup.. You said

No! Nothing! Lights up and fans are going but no post or anything!

Which let me to believe that it was hardware related as you were able to boot with one stick but laggy.. hence the request to do a memtest again.. This could either mean a RAM stick is in fault or the Motherboard slot is at fault.

Now since you have completed the test with no errors.... please answer me this .... Have you done the test by first testing RAM1 on SLOT1 for 7 to 8 passes ---> if No errors ... Next step RAM1 on SLOT2 for 7 to 8 passes ---> if No errors ... Next step RAM2 on SLOT2 and so on ????

Are the NEW GSKILL RAM matched... meaning do they have the same specs ???

Have you reset the Bios to default when installing the RAM's ???


2. You have already run
FURMARK: You mentioned

Just ran furmark for 20 minutes and it never went over 80c which is very good I understand.

Did you see any artifact or distortion .... Was the temps leveling at 80C... 80C is high when you run FURMARK.. Snapshot will be good to review.

PRIME 95 : passed and IntelliBurntest : passed.. so CPU and MB should be OK based on what what i see on the previous post...( Though these can somethimes do give clean bill to faulty hardware)

3. Which leaves only the HDD.. Could you post the snapshot of the SMART value using CrystalDisk

Let me know the answer to these.. and then we will move forward to the next step.

And OH almost forgot... is the system running fine now?? No bsod ?? and this is now running with both the RAM's in??