Random freezing on Windows 7... Help :(

FerchogtX

New member
Pro User
Local time
2:31 PM
Messages
640
Location
Mexico
Hi there people!!!

I'm having random freezings on Windows 7 Proffesional 64 bits in my laptop (my specs are in my sig)...
When booting, it takes long time because of the freezing, the led of the harddisk keeps on and nothing happens, after 5 minutes, the system responds again (though, mouse pinter can be moved during this time...)... when opening the browser happens, or when windows does some stuff... sometimes doesn't happen, as I said, is random...

Looking at the even viewer, I see this in the error category:
The driver detected a driver error in \Device\Harddisk1\DR1.
Event ID. 11
Origin: Disk

And in warnings:
Was emited a device restore, \Device\RaidPort0.
Event ID: 129
Origin: amdsata

What do I do? I did a chkdsk and I have no bad sectors in my 2 partitions... I going nuts with this...

Please people... I need your help with this :(

Thanks in advance

See ya!!!! :D
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Assembled Desktop PC
OS
Microsoft Windows 7 Home Premium SP1 64-bit Build 7600
CPU
AMD Athlon 64 X2 5200+ Dual Core CPU @ 2.7 Ghz (Brisbane)
Motherboard
PCChips A13G+ v3.0
Memory
2x2 GB DDR2 PC-5300 (667 Mhz) Kingston ValueRAM
Graphics Card(s)
XFX ATI Radeon HD 4350 GPU (512 MB + 512 MB HM)
Sound Card
Realtek High Definition Audio Driver ALC660 @ MCP61S
Monitor(s) Displays
HP S2031 20" LED HD Widescreen Display Monitor
Screen Resolution
1600 x 900 px
Hard Drives
Maxtor Diamond Max 10 (160 GB, 7200 RPM, SATA-II Hard Disk)
Western Digital Scorpion Blue (250 GB, 5400 RPM, SATA-II External Hard Disk - Personal Data)
Toshiba MQ01ABD050 (500 GB, 5400 RPM, SATA-II External Hard Disk - Software & ISOs)
PSU
Pixxo Transformer 850W 80+ Certification PSU
Case
Compaq 5BW353 Case
Cooling
Many solutions, see other info...
Keyboard
Green Leaf (Mitzu) Standard Keyboard
Mouse
Microsoft USB Lasser Pointing Device
Internet Speed
10 MB
Antivirus
Avast Antivirus Free
Browser
Firefox, Chrome, Internet Explorer
Other Info
Windows Experience Index Result: 3.8 of 7.9.

Cooling solutions:
- AVC @ 2000/5000 RPM Copper Heatpipes (For Athlon 64 X2 6000+ CPU used in an Athlon 64 X2 5200+)
- Rear Fan 80 mm @ 2700 RPM for heat extraction
- Manhatan Chipset Cooler @ 4700/7200 RPM (For nVidia Chipset in MoBo)
- Foxconn @ 2500 RPM (Old Pentium III heatsink fan) in XFX ATI Radeon HD 4350
Hi there people!!!

I'm having random freezings on Windows 7 Proffesional 64 bits in my laptop (my specs are in my sig)...
When booting, it takes long time because of the freezing, the led of the harddisk keeps on and nothing happens, after 5 minutes, the system responds again (though, mouse pinter can be moved during this time...)... when opening the browser happens, or when windows does some stuff... sometimes doesn't happen, as I said, is random...

Looking at the even viewer, I see this in the error category:
The driver detected a driver error in \Device\Harddisk1\DR1.
Event ID. 11
Origin: Disk

And in warnings:
Was emited a device restore, \Device\RaidPort0.
Event ID: 129
Origin: amdsata

What do I do? I did a chkdsk and I have no bad sectors in my 2 partitions... I going nuts with this...

Please people... I need your help with this :(

Thanks in advance

See ya!!!! :D

Um you have the answer right in front of you. RAID port 0 (one of the drives perhaps) has suffered a problem and may be being restored.

CAn you tell us about your raid setup, and the way you ran chkdsk on a raid????



Ken J


edit

event id 11 is a controller error, that may indeed be the problem. Can you rebuild the raid or run diags on the controller???
 

My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
Hi there people!!!

I'm having random freezings on Windows 7 Proffesional 64 bits in my laptop (my specs are in my sig)...
When booting, it takes long time because of the freezing, the led of the harddisk keeps on and nothing happens, after 5 minutes, the system responds again (though, mouse pinter can be moved during this time...)... when opening the browser happens, or when windows does some stuff... sometimes doesn't happen, as I said, is random...

Looking at the even viewer, I see this in the error category:
The driver detected a driver error in \Device\Harddisk1\DR1.
Event ID. 11
Origin: Disk

And in warnings:
Was emited a device restore, \Device\RaidPort0.
Event ID: 129
Origin: amdsata

What do I do? I did a chkdsk and I have no bad sectors in my 2 partitions... I going nuts with this...

Please people... I need your help with this :(

Thanks in advance

See ya!!!! :D

Um you have the answer right in front of you. RAID port 0 (one of the drives perhaps) has suffered a problem and may be being restored.

CAn you tell us about your raid setup, and the way you ran chkdsk on a raid????



Ken J


edit

event id 11 is a controller error, that may indeed be the problem. Can you rebuild the raid or run diags on the controller???

How do I rebuild the raid? only have 1 HDD... the BIOS setting is IDE ACHI or somethig like that (I forgot the first part, but the second is definetely that one) the other option in the BIOS is Native... that's all :( Also... how do I run diagnostics on the controller?

BTW, I just openned cmd with admin priviledges, then typed chkdsk /F /R in both partitions (C: and D:) no bad sectors found :(

Thanks for having me patience :(

See ya!!!! :D
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Assembled Desktop PC
OS
Microsoft Windows 7 Home Premium SP1 64-bit Build 7600
CPU
AMD Athlon 64 X2 5200+ Dual Core CPU @ 2.7 Ghz (Brisbane)
Motherboard
PCChips A13G+ v3.0
Memory
2x2 GB DDR2 PC-5300 (667 Mhz) Kingston ValueRAM
Graphics Card(s)
XFX ATI Radeon HD 4350 GPU (512 MB + 512 MB HM)
Sound Card
Realtek High Definition Audio Driver ALC660 @ MCP61S
Monitor(s) Displays
HP S2031 20" LED HD Widescreen Display Monitor
Screen Resolution
1600 x 900 px
Hard Drives
Maxtor Diamond Max 10 (160 GB, 7200 RPM, SATA-II Hard Disk)
Western Digital Scorpion Blue (250 GB, 5400 RPM, SATA-II External Hard Disk - Personal Data)
Toshiba MQ01ABD050 (500 GB, 5400 RPM, SATA-II External Hard Disk - Software & ISOs)
PSU
Pixxo Transformer 850W 80+ Certification PSU
Case
Compaq 5BW353 Case
Cooling
Many solutions, see other info...
Keyboard
Green Leaf (Mitzu) Standard Keyboard
Mouse
Microsoft USB Lasser Pointing Device
Internet Speed
10 MB
Antivirus
Avast Antivirus Free
Browser
Firefox, Chrome, Internet Explorer
Other Info
Windows Experience Index Result: 3.8 of 7.9.

Cooling solutions:
- AVC @ 2000/5000 RPM Copper Heatpipes (For Athlon 64 X2 6000+ CPU used in an Athlon 64 X2 5200+)
- Rear Fan 80 mm @ 2700 RPM for heat extraction
- Manhatan Chipset Cooler @ 4700/7200 RPM (For nVidia Chipset in MoBo)
- Foxconn @ 2500 RPM (Old Pentium III heatsink fan) in XFX ATI Radeon HD 4350
I feel like a dumb... I found a Western Digital diagnostics tool for windows to run... by now, I did a quick test, and passes succesfully, the SMART status os OK... I did some nasty stuff on safe mode (antivirus scan... you know) and seems to have effect... I hope I don't get more problems... anyway I will run (tomorrow) the second test and see what happens, is a more extensive one, so, if it takes hours... better to do it n the day (now is 1:51 am for me...)

I'll pass HDD regenerator to see if it finds bad sectors, if it does... i'll burn a cd or maybe a USB to do th full stuff...

Would you recommend thay I backup my data before doing the tests?

Thanks for the help guys

See ya!! :D
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Assembled Desktop PC
OS
Microsoft Windows 7 Home Premium SP1 64-bit Build 7600
CPU
AMD Athlon 64 X2 5200+ Dual Core CPU @ 2.7 Ghz (Brisbane)
Motherboard
PCChips A13G+ v3.0
Memory
2x2 GB DDR2 PC-5300 (667 Mhz) Kingston ValueRAM
Graphics Card(s)
XFX ATI Radeon HD 4350 GPU (512 MB + 512 MB HM)
Sound Card
Realtek High Definition Audio Driver ALC660 @ MCP61S
Monitor(s) Displays
HP S2031 20" LED HD Widescreen Display Monitor
Screen Resolution
1600 x 900 px
Hard Drives
Maxtor Diamond Max 10 (160 GB, 7200 RPM, SATA-II Hard Disk)
Western Digital Scorpion Blue (250 GB, 5400 RPM, SATA-II External Hard Disk - Personal Data)
Toshiba MQ01ABD050 (500 GB, 5400 RPM, SATA-II External Hard Disk - Software & ISOs)
PSU
Pixxo Transformer 850W 80+ Certification PSU
Case
Compaq 5BW353 Case
Cooling
Many solutions, see other info...
Keyboard
Green Leaf (Mitzu) Standard Keyboard
Mouse
Microsoft USB Lasser Pointing Device
Internet Speed
10 MB
Antivirus
Avast Antivirus Free
Browser
Firefox, Chrome, Internet Explorer
Other Info
Windows Experience Index Result: 3.8 of 7.9.

Cooling solutions:
- AVC @ 2000/5000 RPM Copper Heatpipes (For Athlon 64 X2 6000+ CPU used in an Athlon 64 X2 5200+)
- Rear Fan 80 mm @ 2700 RPM for heat extraction
- Manhatan Chipset Cooler @ 4700/7200 RPM (For nVidia Chipset in MoBo)
- Foxconn @ 2500 RPM (Old Pentium III heatsink fan) in XFX ATI Radeon HD 4350
Well... I finally made some tests... first, I went to safe mode and then, passes my AV software (ESET Smart Security 4 x64), I guess it cleaned up some stuff in tthere... then, I rebooted, and run the Western Digital Diagnostics tool... the quick test completed succesfully and the extended one too, the smart status is OK and the tool says my HDD health is good (results attached).

Then, I burned a live CD with HDD Regenerator 1.71 and did a full scan... no bad sectors found...

I have no problems so far now... I hope it is maintained this way... but at least is not a hardware issue... but I'm willing to understand why I had this... Was it a driver issue? Windows?... I would like to know what happened, so maybe I can prevent it or fix it if it stills there...

Thanks in advance guys.

See ya!!! :D
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Assembled Desktop PC
OS
Microsoft Windows 7 Home Premium SP1 64-bit Build 7600
CPU
AMD Athlon 64 X2 5200+ Dual Core CPU @ 2.7 Ghz (Brisbane)
Motherboard
PCChips A13G+ v3.0
Memory
2x2 GB DDR2 PC-5300 (667 Mhz) Kingston ValueRAM
Graphics Card(s)
XFX ATI Radeon HD 4350 GPU (512 MB + 512 MB HM)
Sound Card
Realtek High Definition Audio Driver ALC660 @ MCP61S
Monitor(s) Displays
HP S2031 20" LED HD Widescreen Display Monitor
Screen Resolution
1600 x 900 px
Hard Drives
Maxtor Diamond Max 10 (160 GB, 7200 RPM, SATA-II Hard Disk)
Western Digital Scorpion Blue (250 GB, 5400 RPM, SATA-II External Hard Disk - Personal Data)
Toshiba MQ01ABD050 (500 GB, 5400 RPM, SATA-II External Hard Disk - Software & ISOs)
PSU
Pixxo Transformer 850W 80+ Certification PSU
Case
Compaq 5BW353 Case
Cooling
Many solutions, see other info...
Keyboard
Green Leaf (Mitzu) Standard Keyboard
Mouse
Microsoft USB Lasser Pointing Device
Internet Speed
10 MB
Antivirus
Avast Antivirus Free
Browser
Firefox, Chrome, Internet Explorer
Other Info
Windows Experience Index Result: 3.8 of 7.9.

Cooling solutions:
- AVC @ 2000/5000 RPM Copper Heatpipes (For Athlon 64 X2 6000+ CPU used in an Athlon 64 X2 5200+)
- Rear Fan 80 mm @ 2700 RPM for heat extraction
- Manhatan Chipset Cooler @ 4700/7200 RPM (For nVidia Chipset in MoBo)
- Foxconn @ 2500 RPM (Old Pentium III heatsink fan) in XFX ATI Radeon HD 4350
XD No idea isn't it? I hope I get no troubles later XD...

Was this thing a driver issue?...
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Assembled Desktop PC
OS
Microsoft Windows 7 Home Premium SP1 64-bit Build 7600
CPU
AMD Athlon 64 X2 5200+ Dual Core CPU @ 2.7 Ghz (Brisbane)
Motherboard
PCChips A13G+ v3.0
Memory
2x2 GB DDR2 PC-5300 (667 Mhz) Kingston ValueRAM
Graphics Card(s)
XFX ATI Radeon HD 4350 GPU (512 MB + 512 MB HM)
Sound Card
Realtek High Definition Audio Driver ALC660 @ MCP61S
Monitor(s) Displays
HP S2031 20" LED HD Widescreen Display Monitor
Screen Resolution
1600 x 900 px
Hard Drives
Maxtor Diamond Max 10 (160 GB, 7200 RPM, SATA-II Hard Disk)
Western Digital Scorpion Blue (250 GB, 5400 RPM, SATA-II External Hard Disk - Personal Data)
Toshiba MQ01ABD050 (500 GB, 5400 RPM, SATA-II External Hard Disk - Software & ISOs)
PSU
Pixxo Transformer 850W 80+ Certification PSU
Case
Compaq 5BW353 Case
Cooling
Many solutions, see other info...
Keyboard
Green Leaf (Mitzu) Standard Keyboard
Mouse
Microsoft USB Lasser Pointing Device
Internet Speed
10 MB
Antivirus
Avast Antivirus Free
Browser
Firefox, Chrome, Internet Explorer
Other Info
Windows Experience Index Result: 3.8 of 7.9.

Cooling solutions:
- AVC @ 2000/5000 RPM Copper Heatpipes (For Athlon 64 X2 6000+ CPU used in an Athlon 64 X2 5200+)
- Rear Fan 80 mm @ 2700 RPM for heat extraction
- Manhatan Chipset Cooler @ 4700/7200 RPM (For nVidia Chipset in MoBo)
- Foxconn @ 2500 RPM (Old Pentium III heatsink fan) in XFX ATI Radeon HD 4350
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