Random idle BSOD 0x124 @ ntoskrnl.exe. ~Once / day

CmdrCool

New member
Local time
7:09 PM
Messages
21
Random idle BSOD 0x124 @ ntoskrnl.exe. Multiple times / day

The dreaded 124 error again... Crashing in either the NTOSKrnl.exe or Hal.exe

Completely new system with the following hardware:
Motherboard: Asrock B75 Pro-M
CPU: Intel i5 3570K
Mem: Kingston ValueRAM 1x 4GB 1333MHz
Disk: Samsung 120GB 840 SSD
GPU: Internal Intel HD Graphics 4000
OS: Windows 7 x64

The BSOD occurs roughly once a day. Even when the computer is idle overnight.
EDIT: Recently it started occuring more frequently

What I already tried:
- Complete Windows 7 x64 Reïnstall. (Secure SSD wipe from bootable USB)
- Replace memory completely with different brand / type
- Downclocking memory to 1066MHz
- Place memory in all 4 slots
- Running Memtest many hours
- Update Motherboard BIOS
- Install latest drivers for all devices
- Disconnecting USB devices (printer(s), etc)
- Overvolting the CPU (either 50 or 100mV)
- Disabling USB 3.0 ports completely in the BIOS

Hopefully something can be found in the added BSOD info attached to this topic. So far I recorded 2 BSODs over the last 3 days.
EDIT: Many more BSOD crash reports have been added in a lower post
 
Last edited:

My Computer My Computer

At a glance

Windows 7 x64Intel i5 3570kKingston ValueRAM 1x4GB 1333MHz
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 x64
CPU
Intel i5 3570k
Motherboard
Asrock B75 Pro-M
Memory
Kingston ValueRAM 1x4GB 1333MHz
Hard Drives
Samsung 840 120GB SSD
Browser
Chrome
...
 
Last edited:

My Computer My Computer

At a glance

Windows 7 x64Intel i5 3570kKingston ValueRAM 1x4GB 1333MHz
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 x64
CPU
Intel i5 3570k
Motherboard
Asrock B75 Pro-M
Memory
Kingston ValueRAM 1x4GB 1333MHz
Hard Drives
Samsung 840 120GB SSD
Browser
Chrome
Today the errors started appearing in rapid succession (around7 times). Added new zip file with more info
 

My Computer My Computer

At a glance

Windows 7 x64Intel i5 3570kKingston ValueRAM 1x4GB 1333MHz
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 x64
CPU
Intel i5 3570k
Motherboard
Asrock B75 Pro-M
Memory
Kingston ValueRAM 1x4GB 1333MHz
Hard Drives
Samsung 840 120GB SSD
Browser
Chrome
Anyone? Seems like they cannot help me at the store, as it is not obviously broken :/
 

My Computer My Computer

At a glance

Windows 7 x64Intel i5 3570kKingston ValueRAM 1x4GB 1333MHz
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 x64
CPU
Intel i5 3570k
Motherboard
Asrock B75 Pro-M
Memory
Kingston ValueRAM 1x4GB 1333MHz
Hard Drives
Samsung 840 120GB SSD
Browser
Chrome
I cant believe my problem is so much worse than all the other posts here that nobody is replying!
 

My Computer My Computer

At a glance

Windows 7 x64Intel i5 3570kKingston ValueRAM 1x4GB 1333MHz
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 x64
CPU
Intel i5 3570k
Motherboard
Asrock B75 Pro-M
Memory
Kingston ValueRAM 1x4GB 1333MHz
Hard Drives
Samsung 840 120GB SSD
Browser
Chrome
Just exhausted my last 2 options I could think of:

- Overvolting the CPU (VCORE) by +50mv from the BIOS
- Disabling USB 3.0 ports all together in the BIOS
 

My Computer My Computer

At a glance

Windows 7 x64Intel i5 3570kKingston ValueRAM 1x4GB 1333MHz
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 x64
CPU
Intel i5 3570k
Motherboard
Asrock B75 Pro-M
Memory
Kingston ValueRAM 1x4GB 1333MHz
Hard Drives
Samsung 840 120GB SSD
Browser
Chrome
Anyone?
 

My Computer My Computer

At a glance

Windows 7 x64Intel i5 3570kKingston ValueRAM 1x4GB 1333MHz
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 x64
CPU
Intel i5 3570k
Motherboard
Asrock B75 Pro-M
Memory
Kingston ValueRAM 1x4GB 1333MHz
Hard Drives
Samsung 840 120GB SSD
Browser
Chrome
Anyone?
 

My Computer My Computer

At a glance

Windows 7 x64Intel i5 3570kKingston ValueRAM 1x4GB 1333MHz
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 x64
CPU
Intel i5 3570k
Motherboard
Asrock B75 Pro-M
Memory
Kingston ValueRAM 1x4GB 1333MHz
Hard Drives
Samsung 840 120GB SSD
Browser
Chrome
Code:
[COLOR=Red]BugCheck 124[/COLOR], {[COLOR=Blue]0[/COLOR], [COLOR=SeaGreen]fffffa8005000028[/COLOR], be200000, 2110a}

Probably caused by : GenuineIntel

Code:
3: kd> [COLOR=SeaGreen]!errrec fffffa8005000028[/COLOR]
===============================================================================
Common Platform Error Record @ fffffa8005000028
-------------------------------------------------------------------------------
Record Id     : 01ce7bb91ff98703
Severity      : Fatal (1)
Length        : 928
Creator       : Microsoft
Notify Type   : Machine Check Exception
Timestamp     : 7/8/2013 8:59:18 (UTC)
Flags         : 0x00000000

===============================================================================
Section 0     : Processor Generic
-------------------------------------------------------------------------------
Descriptor    @ fffffa80050000a8
Section       @ fffffa8005000180
Offset        : 344
Length        : 192
Flags         : 0x00000001 Primary
Severity      : Fatal

Proc. Type    : x86/x64
Instr. Set    : x64
Error Type    : Cache error
Operation     : Generic
Flags         : 0x00
Level         : 2
CPU Version   : 0x00000000000306a9
Processor ID  : 0x0000000000000006

===============================================================================
Section 1     : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor    @ fffffa80050000f0
Section       @ fffffa8005000240
Offset        : 536
Length        : 128
Flags         : 0x00000000
Severity      : Fatal

Local APIC Id : 0x0000000000000006
CPU Id        : a9 06 03 00 00 08 10 06 - bf e3 9a 7f ff fb eb bf
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00

Proc. Info 0  @ fffffa8005000240

===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ fffffa8005000138
Section       @ fffffa80050002c0
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal

Error         : [COLOR=Red]GCACHEL2_ERR_ERR (Proc 3 Bank 7)[/COLOR]
  Status      : 0xbe2000000002110a
  Address     : 0x000000001ad5c100
  Misc.       : 0x000000388801c086

Please reset the BIOS settings back to their default values - How To Clear CMOS (Reset BIOS)
Enable "Round off checking" before the test (see first post below tutorial).
All the hardware seeming to be running stable and tests reporting no errors, could mean a bad motherboard.
 

My Computer My Computer

Computer type
Laptop
Thank you for your reply.

Are you sure that all the hardware is running stable? From the report you posted I read this:

Error : GCACHEL2_ERR_ERR (Proc 3 Bank 7)

Could that not mean that the CPU is bad? Considering the L2 cache has invalid values with specific bank numbers?

I already tried resetting the BIOS (both with jumper as 'soft reset' factory defaults from the menu. BSODs keep happening.

Also, I have run both Memtest and Prime95 stresstests before as indicated by the link you posted. These show no abnormalities. This is in line with the fact that the BSODs are not seemingly linked to system usage / stress but also happen randomly.
 

My Computer My Computer

At a glance

Windows 7 x64Intel i5 3570kKingston ValueRAM 1x4GB 1333MHz
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 x64
CPU
Intel i5 3570k
Motherboard
Asrock B75 Pro-M
Memory
Kingston ValueRAM 1x4GB 1333MHz
Hard Drives
Samsung 840 120GB SSD
Browser
Chrome
There's a possibility that your CPU is bad, I would recommend running the Prime95 test again as confirmation, firstly run the Small FFT's and then the Blend and Large FFT's.
 

My Computer My Computer

Computer type
Laptop
Just started running the FFT test again hoping that some errors will show up.

Here is a screenshot attached of the current window. Does anything seem odd to you?
 

My Computer My Computer

At a glance

Windows 7 x64Intel i5 3570kKingston ValueRAM 1x4GB 1333MHz
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 x64
CPU
Intel i5 3570k
Motherboard
Asrock B75 Pro-M
Memory
Kingston ValueRAM 1x4GB 1333MHz
Hard Drives
Samsung 840 120GB SSD
Browser
Chrome
There's a possibility that your CPU is bad, I would recommend running the Prime95 test again as confirmation, firstly run the Small FFT's and then the Blend and Large FFT's.

Finished all 3 tests for 2 hours. No errors found! Now what?
 

My Computer My Computer

At a glance

Windows 7 x64Intel i5 3570kKingston ValueRAM 1x4GB 1333MHz
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 x64
CPU
Intel i5 3570k
Motherboard
Asrock B75 Pro-M
Memory
Kingston ValueRAM 1x4GB 1333MHz
Hard Drives
Samsung 840 120GB SSD
Browser
Chrome
Okay, do you have the latest chipset driver?

Run Memtest86+ for least 9-10 passes, and preferably overnight as it can take a while to fully complete.

Test each RAM stick individually, if an error is found then move the same RAM stick into the next DIMM slot and test again, if errors are found for the same RAM stick in every available slot then you have a faulty RAM module. On the other hand, if no errors are found in the next slot or the other slots for the same RAM module, then you have a faulty DIMM slot.

Test each RAM stick and every motherboard DIMM slot available.

test|Slot1|Slot2
RAM1| Error | Error
RAM2|Good|Good
It is a RAM, a bad RAM.

But if you have got a result like that:
test|Slot1|Slot2
RAM1| Error |Good
RAM2| Error |Good
It is a motherboard issue. The particular slot is bad.
 

My Computer My Computer

Computer type
Laptop
Think I have the latest driver. Could you point me towards the one I need? Intel i5 3570k on Asrock B75 Pro3-M

As you can read in my first post I have already tested and REPLACED the RAM altogether, as well as used the different slots on the motherboard
 

My Computer My Computer

At a glance

Windows 7 x64Intel i5 3570kKingston ValueRAM 1x4GB 1333MHz
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 x64
CPU
Intel i5 3570k
Motherboard
Asrock B75 Pro-M
Memory
Kingston ValueRAM 1x4GB 1333MHz
Hard Drives
Samsung 840 120GB SSD
Browser
Chrome
Scan for any potential updates - Intel® Driver Update Utility

Code:
2: kd>[COLOR=SeaGreen] lmvm intelppm[/COLOR]
start             end                 module name
fffff880`049d8000 fffff880`049ee000   intelppm T (no symbols)           
    Loaded symbol image file: intelppm.sys
    Image path: \SystemRoot\system32\DRIVERS\intelppm.sys
    Image name: intelppm.sys
    Timestamp:        [COLOR=Red]Tue Jul 14 00:19:25 2009[/COLOR] (4A5BC0FD)
    CheckSum:         0000F4EC
    ImageSize:        00016000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Please also post your hardware temperatures when idle and under load:
 

My Computer My Computer

Computer type
Laptop
The driver scan utility from Intel is terrible. It sees all devices as 'unknown' except for the GPU which I already have the latest drivers for.

Temperatures are idle around 35-40 and under load 60-65 according to OCCCT. As you can see in the screenshot I posted a couple posts above, 'Realtemps' listed these as high as 80-85 during a Prime95 run. They shoot almost immediately 70-80 and stay level around 80-85. Never higher.

Since the blue screens either appear in rapid succession (4x per hour) or over night when the PC is idle I think we can rule out temperature as a cause. Especially since 2 hour Prime95 runs show nothing
 

My Computer My Computer

At a glance

Windows 7 x64Intel i5 3570kKingston ValueRAM 1x4GB 1333MHz
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 x64
CPU
Intel i5 3570k
Motherboard
Asrock B75 Pro-M
Memory
Kingston ValueRAM 1x4GB 1333MHz
Hard Drives
Samsung 840 120GB SSD
Browser
Chrome

My Computer My Computer

At a glance

Windows 7 x64Intel i5 3570kKingston ValueRAM 1x4GB 1333MHz
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 x64
CPU
Intel i5 3570k
Motherboard
Asrock B75 Pro-M
Memory
Kingston ValueRAM 1x4GB 1333MHz
Hard Drives
Samsung 840 120GB SSD
Browser
Chrome
Okay good, let's hope it provides some more stability with your system :)
 

My Computer My Computer

Computer type
Laptop
I have heard bad things about Kingston Value RAM, so it's a suspect.

Did you Memtest+ for several runs, would take several hours.

Random errors is usually RAM. It is Random Access Memory after all. :D

I just worked backwards on the thread, so you replaced all the RAM with what?

Digging further on something else as well, was going to say the Northbridge is the high speed side of the chipset (deals with the video card and RAM directly) and if it's ON the CPU (as most are on newer CPUs) .... yeah another suspect, so I too am hopeful a chipset driver COULD fix it.

Extra RAM lying around is always a good thing. :)
 

My Computer My Computer

At a glance

Windows 7 Ultimate Retail Box (64-bit install...AMD FX-8350 CPU v1.15 (or 1.0F) BIOS was requ...8G CAS-7 G-Skill DDR3 @1333 (2 fours) [mobo n...Radeon HD 7950 [3 gigs of GDDR5] MSI Twin Fro...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built Custom
OS
Windows 7 Ultimate Retail Box (64-bit installed) + Service Pack 1
CPU
AMD FX-8350 CPU v1.15 (or 1.0F) BIOS was required!
Motherboard
MSI 890FXA-GD70
Memory
8G CAS-7 G-Skill DDR3 @1333 (2 fours) [mobo nonOC max rec'd]
Graphics Card(s)
Radeon HD 7950 [3 gigs of GDDR5] MSI Twin Frozr model
Sound Card
Realtek High Definition Audio (onboard mobo, ALC-889 chip)
Monitor(s) Displays
2 WS LED Monitors: One LG One Viewsonic
Screen Resolution
1920 by 1080
Hard Drives
SSD for OS: Samsung 840 Pro
SSD for VM and utilities: Adata SX900
7200 RPM SATA HDs for the rest: Hitachi and Seagate
PSU
Corsair TX850 - 850W max, in service since August 2010.
Case
Thermaltake Armor A90
Cooling
Thermaltake Spin Q CPU Cooler, in service since August 2010
Keyboard
Logitech G11
Mouse
Logitech M310 Wireless
Internet Speed
100 Megabit broadband supposedly upgraded from 50 (Cable)
Antivirus
Bitdefender Internet Security 2014 suite
Browser
Pale Moon 64-bit main, also IceDragon, Opera, and Maxthon.
Other Info
CompTIA A+ certified (220-800 series) in July 2013.
Back
Top