Random idle BSOD 0x124 @ ntoskrnl.exe. ~Once / day

[CmdrCool]

Thanks BlueRobot for the help and advice! I will post in a couple days or if next crash occurs.

Faladu: I replaced high end Corsair 2x2GB 1333MHz memory I still had lying around with new Kingston ValueRam from the store. Since the problems were EXACTLY the same with both memory sticks I kind of ruled out RAM being the cause.

Even still, Kingston ValueRam IS on the supported memory list on Asrock's site:
ASRock > B75 Pro3-M
(At least the 8GB and 2GB sticks are, I have 1x4GB)

 

[x BlueRobot]

Welcome

 

[Faladu]

I just happened upon a batch of mad KVR forum fun elsewhere, researching another issue the other day, had to pass that on.

Yeah I agree with you, RAM as the culprit a lot less likely now.

 

[CmdrCool]

Just crashed again... same as before.

 

[x BlueRobot]

Please upload the dump file.

 

[CmdrCool]

Here is the latest dump from the crash which occurred just now.

 

[Faladu]

What were you doing when it crashed?

I looked over the dump and got nothing useful from it, but I am very tired also.

 

[CmdrCool]

Browsing mostly. I believe a Youtube video was running. But it happened while I was away from the computer.

 

[Faladu]

Was this system ever overclocked?

Looking for excuses to why this is going on....

Read something that suggested an error 124 was from a shoddy PSU not giving consistently good voltage, that sound plausible?

....or perhaps overheating of a component.


Of course heat is the enemy in general, so if indeed it's already shot your CPU and/or chipset, this issue would continue, indefinitely.

 

[CmdrCool]

No. It is a completely new self-assembled system. Never overclocked. All BIOS settings on AUTO

PSU could ofcourse always be an issue...but considering how BARE the system is it seems highly unlikely:
- No external graphics card. CPU alone has only 77W TDP
- Only 1 SSD drive as storage (1 HDD + DVD have been added by now, but problems started before that)

One thing I could think of though: The motherboard has an 8 pin 12v connector. PSU only has a 4 pin 12v connector. This is, however, common and fits normally while leaving the other 4 pins unconnected. Without overclocking this should not be an issue.

PSU itself is a decent brand 'Be Quiet!'. However, it is only 300W and an older molder (6 series). But again, without an external GPU I cannot imagine this system pulling more than 300W!

 

[x BlueRobot]

The PSU is a good point, please enter your BIOS, and then post the following output for the 3.3V, 5V and 12V rails.

Please calculate the recommended wattage for your PSU with - eXtreme Power Supply Calculator

I'm having a look at the dump file now, I'll post the results in the next post.

 

[x BlueRobot]

[COLOR=Red]BugCheck 124[/COLOR], {[COLOR=Blue]0[/COLOR],[COLOR=SeaGreen] fffffa8004fe3028[/COLOR], be200000, 21136}

Probably caused by : GenuineIntel

3: kd> [COLOR=SeaGreen]!errrec fffffa8004fe3028[/COLOR]
===============================================================================
Common Platform Error Record @ fffffa8004fe3028
-------------------------------------------------------------------------------
Record Id     : 01ce7e2bcfd3c9a2
Severity      : Fatal (1)
Length        : 928
Creator       : Microsoft
Notify Type   : Machine Check Exception
Timestamp     : 7/11/2013 13:18:36 (UTC)
Flags         : 0x00000000

===============================================================================
Section 0     : Processor Generic
-------------------------------------------------------------------------------
Descriptor    @ fffffa8004fe30a8
Section       @ fffffa8004fe3180
Offset        : 344
Length        : 192
Flags         : 0x00000001 Primary
Severity      : [COLOR=Red]Fatal[/COLOR]

Proc. Type    : x86/x64
Instr. Set    : x64
Error Type    : [COLOR=Red]Cache error[/COLOR]
Operation     : [COLOR=Red]Data Read[/COLOR]
Flags         : 0x00
Level         : 2
CPU Version   : 0x00000000000306a9
Processor ID  : 0x0000000000000006

===============================================================================
Section 1     : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor    @ fffffa8004fe30f0
Section       @ fffffa8004fe3240
Offset        : 536
Length        : 128
Flags         : 0x00000000
Severity      : Fatal

Local APIC Id : 0x0000000000000006
CPU Id        : a9 06 03 00 00 08 10 06 - bf e3 9a 7f ff fb eb bf
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00

Proc. Info 0  @ fffffa8004fe3240

===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ fffffa8004fe3138
Section       @ fffffa8004fe32c0
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal

Error         : [COLOR=Red]DCACHEL2_DRD_ERR (Proc 3 Bank 7)[/COLOR]
  Status      : 0xbe20000000021136
  Address     : 0x000000006ef35880
  Misc.       : 0x0000007048000086

It seems to blame the Level 2 cache again, I understand we have run a CPU test already, but not every test is perfect, so let's begin testing with the IntelBurnTest which is more intensive than Prime95, and been designed for Intel CPUs (can work with AMD's):

• http://www.sevenforums.com/tutorials/220743-cpu-stress-test-using-intelburntest.html

 

[CmdrCool]

here are the bios values for the different voltages:

All settings are on AUTO

CPU Offset: 0mv
IGPU Offset: 0mv
DRAM: 1.585v
VTT: 1.076v
PCH: 1.059v
CPU PLL: 1.832v
VCCSA: 0.925v

The Hardware info section in the bios gives the following readouts:
Vcore 1.120 - 1.136 (fluctuating)
12v: 12.091v
5v: 5.088v
3.3v: 3.408v

I have just replaced the PSU with a much stronger PSU from my main system (620W Coolermaster) AND IT ALSO CRASHED AFTER A WHILE. So I think we can safely rule out the PSU as the possible cause.

The Voltage settings remained the same on AUTO, but with my other PSU installed the HW info read the following;
Vcore 1.128 - 1.136 (fluctuating)
12v: 12.091-12.144v (fluctuating)
5v: 4.992v
3.3v: 3.328v

I will now run that IntelBurnTest and get back to you.

EDIT: I have added the crash dump from the latest crash which was with the other heavier PSU.

 

[x BlueRobot]

The voltages look fine, and I agree with you, that the PSU is not creating problems.

[COLOR="Red"]BugCheck 124[/COLOR], {[COLOR="Blue"]0[/COLOR], [COLOR="SeaGreen"]fffffa8004fe5028[/COLOR], be200000, 2110a}

Probably caused by : GenuineIntel

3: kd> [COLOR="SeaGreen"]!errrec fffffa8004fe5028[/COLOR]
===============================================================================
Common Platform Error Record @ fffffa8004fe5028
-------------------------------------------------------------------------------
Record Id     : 01ce7fc60a7169a2
Severity      : Fatal (1)
Length        : 928
Creator       : Microsoft
Notify Type   : Machine Check Exception
Timestamp     : 7/13/2013 12:53:42 (UTC)
Flags         : 0x00000000

===============================================================================
Section 0     : Processor Generic
-------------------------------------------------------------------------------
Descriptor    @ fffffa8004fe50a8
Section       @ fffffa8004fe5180
Offset        : 344
Length        : 192
Flags         : 0x00000001 Primary
Severity      : Fatal

Proc. Type    : x86/x64
Instr. Set    : x64
Error Type    : [COLOR="Red"]Cache error[/COLOR]
Operation     : [COLOR="Red"]Generic[/COLOR]
Flags         : 0x00
Level         : 2
CPU Version   : 0x00000000000306a9
Processor ID  : 0x0000000000000006

===============================================================================
Section 1     : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor    @ fffffa8004fe50f0
Section       @ fffffa8004fe5240
Offset        : 536
Length        : 128
Flags         : 0x00000000
Severity      : Fatal

Local APIC Id : 0x0000000000000006
CPU Id        : a9 06 03 00 00 08 10 06 - bf e3 9a 7f ff fb eb bf
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00

Proc. Info 0  @ fffffa8004fe5240

===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ fffffa8004fe5138
Section       @ fffffa8004fe52c0
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : [COLOR="Red"]Fatal[/COLOR]

Error         : [COLOR="Red"]GCACHEL2_ERR_ERR (Proc 3 Bank 7)[/COLOR]
  Status      : 0xbe2000000002110a
  Address     : 0x0000000051ddc100
  Misc.       : 0x000001f882010086

Again, its the exact same error, a Level 2 Cache error, although, this time the operation it was performing hasn't been specified.

 

[CmdrCool]

I just installed a new i3 processor from the same store to replace the (most likely) faulty i5 3570k.

If this solves the problem I will return the faulty i5

I did not run IntelBurnTest yet

I am currently running Prime95, YouTube playlist on loop and a heavy duty disk operation (compressing outlook files). These are the most common things which I was doing when the crashes occurred. If after 36 hours no crash has occurred I feel confident that the problem is solved. If not... only thing that remains is the Motherboard through the process of elimination

I will keep you posted!

 

[x BlueRobot]

Thanks