Random lock ups, freezes during a download and memory timing question

[essenbe]

Use this tutorial and look in Event Viewer and see what the error codes and messages are there, it may give a clue to the problem.

 

[Zeldafan1993]

OK soo there where none in All Unexpected Shut Downs of the Computer, and there was 68 Logs for All User Shut Downs of the Computer and none of them look bad like there's no Red or Yellow Signs or anything

 

[essenbe]

Were all the errors the same error? If so, what were the error number and the BCcode? You've run the ram, and tested the drives, but can't test the CPU until you get a better cooler. We can test your GPU card with Furmark. But monitor the temps and shut it down before it gets to the max for your card. It puts a great deal of stress on the GPU. also, make sure you have the updated drivers for your GPU. Am I correct in that you can download ZIP files, just not the one from that site? What anti virus program do you have?

 

[Zeldafan1993]

the Level of Error was Information so i didn't see a BCcode, I em using Kaspersky Internet Security 2012 So it has its Firewall included in it and i also have Anti Malware bytes Pro, i can download zip files it was just that 1 site that wouldn't let me but I tried again last night (after i did the Ram switch to dual channel) and now it worked and finished so really the only problem I have is the is when i hit restart or shut down in the OS it self it logs out then at the windows shutting down screen it goes black and nothing happens ( i even left it for 10 mins and nothing happens)

 

[essenbe]

What BIOS version do you have? 1303 is the latest. Your board is not supposed to be able to run that chip if the bios is 0603 or earlier. The latest is 1303.

 

[Zeldafan1993]

I have Bios 1303 have had it ever since it was out basically

 

[JaidynM]

As of now, have you received any BSOD's at all?

At least to test, uninstall Kaspersky and install MSE (Microsoft Security Essentials) instead.
Microsoft Security Essentials - Free Antivirus for Windows

Afterwards, you should run a full system scan with both Malwarebytes and MSE.

 

[Zeldafan1993]

As of now, have you received any BSOD's at all?

At least to test, uninstall Kaspersky and install MSE (Microsoft Security Essentials) instead.
Microsoft Security Essentials - Free Antivirus for Windows

Afterwards, you should run a full system scan with both Malwarebytes and MSE.

i Have not Had Any BSOD Yet (knock on wood ) and do you think that MSE would find Virus's Better then Kaspersky like is it any better? (just wondering not trying to be rude or anything like that)

 

[profdlp]

I'm guessing that JaidynM is wanting to try and eliminate possible conflicts with other software which may be causing your problem. It's good advice, since many Antivirus programs have trouble with some software configurations. That's not to say that Kaspersky is bad (it isn't) or that MSE is that much better (it's probably not), but MSE gets along better with Windows 7 than pretty much every other Antivirus program out there. It's not perfect, but for troubleshooting your BSODs it's a safe bet to "not" be the cause of them.

 

[Zeldafan1993]

I'm guessing that JaidynM is wanting to try and eliminate possible conflicts with other software which may be causing your problem. It's good advice, since many Antivirus programs have trouble with some software configurations. That's not to say that Kaspersky is bad (it isn't) or that MSE is that much better (it's probably not), but MSE gets along better with Windows 7 than pretty much every other Antivirus program out there. It's not perfect, but for troubleshooting your BSODs it's a safe bet to "not" be the cause of them.

well really the only issue i have is the 1 when i shut down my PC i don't got any crashing errors any more since we solved 2 of the errors the last one is when i hit Restart or Shut down the PC Goes black after the Windows shutting down screen

 

[Dave76]

Also open an elevated command prompt. ( start, type cmd in the search window, right click cmd and select run as administrator) In the window that opens copy/paste sfc /scannow and press enter. If it finds errors you may have to run it several times. You obviously have a problem, we are just looking for what the problem is. Unfortunately, that calls for a lot of patience and a lot of tests.

Did you run sfc /scannow at the elevated command prompt as suggested by essenbe?
Run it a minimum of three times with re-boots after each run.

We can test your GPU card with
(LINK =>)Furmark.
But monitor the temps and shut it down before it gets to the max for your card. It puts a great deal of stress on the GPU.
also, make sure you have the updated drivers for your GPU.

Have you updated the driver and ran the graphics card test?
Be sure to un-install the old driver before you install the new one.
A guide to ensure your drivers are installed properly
Let us know the results.

At least to test, uninstall Kaspersky and install MSE (Microsoft Security Essentials) instead.
Microsoft Security Essentials - Free Antivirus for Windows

Afterwards, you should run a full system scan with both Malwarebytes and MSE.

Also good advice, follow Jaidyn's instructions: un-install Kaspersky and install MSE, for testing purposes.
If another cause is found you can un-install MSE and re-install Kaspersky, but after your system is completely stable.

If these don't fix the problem you can run the Driver Verifier.
After the results from the above tests, we can tell you how to run the DV.
It should force a BSOD, with that info and the other files from the Blue Screen of Death (BSOD) Posting Instructions we can get some information to analyze.
It would be helpful if you generated the Blue Screen of Death (BSOD) Posting Instructions files and upload them here. They have information that can help us to find the cause of your freeze, even without a crash dump file.

 

[Zeldafan1993]

Also open an elevated command prompt. ( start, type cmd in the search window, right click cmd and select run as administrator) In the window that opens copy/paste sfc /scannow and press enter. If it finds errors you may have to run it several times. You obviously have a problem, we are just looking for what the problem is. Unfortunately, that calls for a lot of patience and a lot of tests.

Did you run sfc /scannow at the elevated command prompt as suggested by essenbe?
Run it a minimum of three times with re-boots after each run.

We can test your GPU card with
(LINK =>)Furmark.
But monitor the temps and shut it down before it gets to the max for your card. It puts a great deal of stress on the GPU.
also, make sure you have the updated drivers for your GPU.

Have you updated the driver and ran the graphics card test?
Be sure to un-install the old driver before you install the new one.
Let us know the results.

If these don't fix the problem you can run the Driver Verifier.
After the results from the above tests, we can tell you how to run the DV.
It should force a BSOD, with that info and the other files from the Blue Screen of Death (BSOD) Posting Instructions we can get some information to analyze.
It would be helpful if you generated the Blue Screen of Death (BSOD) Posting Instructions files and upload them here. They have information that can help us to find the cause of your freeze, even without a crash dump file.

ok well i ran the scf /scannow (ill run it like you said again)

i have updated my GFX card Driver to the newest available and ill run the Grfx test as long as my card doesn't heat up(what's a recommend temp to let it get to)

O yea also sometimes after the black screen after Windows Shutting Down Screen when i have to manually shut-off of then turn it back on the bios settings are all reset

 

[Britton30]

Did the sfc scan find find violations? If not, no need to run it again. Check the voltage on your CMOS battery on your motherboard, it may be too low to hold settings.

 

[Dave76]

I have EDITED my last post since you replied.

Be sure to follow the instructions on the nvidia forum to un-install your old graphics drivers before you install the new one.

Then test: Video Card - Stress Test with Furmark
Max GPU temp should be 80°C, 90°C at the most.
It depends on your graphics card specs.

You can use MSI Afterburner to check temps and GPU settings.


Also un-install Kaspersky and install MSE, for testing purposes.

 

[Zeldafan1993]

Did the sfc scan find find violations? If not, no need to run it again. Check the voltage on your CMOS battery on your motherboard, it may be too low to hold settings.

I did the sfc scan once and found nothing, and i have never changed my CMOS Battery Voltage so it should be the default i have had the motherboard for almost 3 years and this is the first time it has had any bios problems

 

[Britton30]

The CMOS battery can't be adjusted, they just wear out and go dead.

 

[Zeldafan1993]

The CMOS battery can't be adjusted, they just wear out and go dead.

lol so then why did you suggest to me to change the voltage ??

also I un-installed Kaspersky and put MSE for now)

 

[profdlp]

I think he said "check" the voltage.

 

[Zeldafan1993]

I think he said "check" the voltage.

yea, but I filled a RMA For my Motherboard cuz I have a feeling it may be starting to die, if after restart im getting these BIOS Settings Wiped out for no reason

 

[Dave76]

This can be caused by low voltage on the CMOS battery.

Check in your BIOS for the CMOS voltage, if it's not there then you can use HWiNFO64.

When you open it click on the 'Sensors' button, then look for 'VBat' it should be around 3.0v.

If it's low then you need to replace it.