Random lockups and BSODs

J

jonesmark

New member
Local time
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Hi. I built a new PC just under a year ago from individual parts that I bought (mostly new). It has been running fine with the very occasional lock-up and restart in games such as WoW and LOTRO. However, these random lock-ups have started to become more and more frequent over the last month and I have started to get random BSODs.

I recently did a format of my hard drives and re-installed Win 7, Office, GPU and sound card drivers, and LOTRO. I've still been getting the random lock-ups and random BSODs.

They generally only occur in a game, but I've had the odd one when just web surfing. Generally, the game will suddenly freeze and my monitor will display what looks like a scrambled image of random pixels and colours, and the sound stutters. This is sometimes then followed by a BSOD. Generally, when I restart Windows will boot as normal, although sometimes I get a BSOD or an error in the bios saying "overclocking has failed". I'm not actually overlocking anything, I've left everything as factory clocked. The only thing I changed in the bios to try and help the problem was to put the memory into ganged mode which hasn't helped.

I've followed the BSOD instructions and attached the zip file. Some more info:

- x86 (32-bit) or x64 ? x64
- the original installed OS on the system? win7 x64
- an OEM or full retail version? OEM (bought with the components that I then built myself) -
- What is the age of system (hardware)? just under 1 year (I built it last December)
- What is the age of OS installation (have you re-installed the OS?) Yes, re-installed about 3 days ago

Thanks very much in advance for any help you can give ! I've tried to diagnose the cause myself over the last week or so, taking the GPU out and the sound card out etc, but I've still not managed to find any root cause. I'm thinking it may be a RAM problem, but I've run memtest (not for very long though, just one pass) and the Win7 boot memory test and they displayed no errors.
 

My Computer

Computer Manufacturer/Model Number
Self-built PC assembled from bought parts
OS
Win7 64-bit
CPU
AMD Phenom II X4 Quad Core 955 (Black Edition) 3.20Ghz (AM3)
Motherboard
ASUS Crosshair III Formula AMD 790FX (AM3) PCI-E DDR3
Memory
Corsair Dominator XMS3 4GB (2x2GB) DDR3 16000C9D 9-9-9-24
Graphics Card(s)
XFX ATI Radeon HD 5770 1024MB GDDR5 PCI-E
Sound Card
Creative Soundblaster X-FI Extreme Audio
Monitor(s) Displays
Huyndai W220D 22"
Hard Drives
Drive 1: 128 GB (SATA-II)
Drive 2: 1 TB (Western Digital Cavier Green SATA-II 32MB Cache 7200RPM)
PSU
Thermaltake 700W
Case
Lian Li
Cooling
Artic Cooler Pro 64 (on CPU), 2 intake fans, 3 exit fans
Keyboard
Logitech wireless
Mouse
Logitech wireless
Internet Speed
10 MB/s
Welcome to the forum. I am sorry you are having problems.

Stop error code 50, PAGE_FAULT_IN_NONPAGED_AREA. Usual causes - Defective hardware (particularly memory - but not just RAM), Faulty system service, Antivirus, Device driver, NTFS corruption, BIOS

Code: 
Kernel base = 0xfffff800`0280b000 PsLoadedModuleList = 0xfffff800`02a48e50
Debug session time: Sun Oct  3 17:58:47.455 2010 (GMT-4)
System Uptime: 0 days 1:50:50.218
Loading Kernel Symbols
...............................................................
................................................................
.........
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {ffffffffffffff85, 1, fffff80002b7a890, 0}


Could not read faulting driver name
Probably caused by : hardware ( nt!AlpcpExposeAttributes+140 )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced.  This cannot be protected by try-except,
it must be protected by a Probe.  Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: ffffffffffffff85, memory referenced.
Arg2: 0000000000000001, value 0 = read operation, 1 = write operation.
Arg3: fffff80002b7a890, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000000, (reserved)

Debugging Details:
------------------


Could not read faulting driver name

WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff80002ab30e0
 ffffffffffffff85 

FAULTING_IP: 
nt!AlpcpExposeAttributes+140
fffff800`02b7a890 004885          add     byte ptr [rax-7Bh],cl

MM_INTERNAL_CODE:  0

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x50

PROCESS_NAME:  csrss.exe

CURRENT_IRQL:  0

TRAP_FRAME:  fffff8800747f870 -- (.trap 0xfffff8800747f870)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=fffffa80054afa60
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80002b7a890 rsp=fffff8800747fa00 rbp=fffffa80054afa60
 r8=0000000000000020  r9=00000000032aff00 r10=0000000000000000
r11=00000000032afd68 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz na po nc
nt!AlpcpExposeAttributes+0x140:
fffff800`02b7a890 004885          add     byte ptr [rax-7Bh],cl ds:fd40:ffffffff`ffffff85=??
Resetting default scope

MISALIGNED_IP: 
nt!AlpcpExposeAttributes+140
fffff800`02b7a890 004885          add     byte ptr [rax-7Bh],cl

LAST_CONTROL_TRANSFER:  from fffff800028fbf14 to fffff8000287b740

STACK_TEXT:  
fffff880`0747f708 fffff800`028fbf14 : 00000000`00000050 ffffffff`ffffff85 00000000`00000001 fffff880`0747f870 : nt!KeBugCheckEx
fffff880`0747f710 fffff800`0287982e : 00000000`00000001 fffff8a0`0b3d0d00 00000001`00000000 fffff880`009e8180 : nt! ?? ::FNODOBFM::`string'+0x42837
fffff880`0747f870 fffff800`02b7a890 : 00000000`032afd00 fffffa80`00000010 fffffa80`0478ab01 00000000`032afd00 : nt!KiPageFault+0x16e
fffff880`0747fa00 fffff800`02b7bbe2 : 00000000`00000000 00000000`0001bf01 00000000`032afd40 00000000`00000001 : nt!AlpcpExposeAttributes+0x140
fffff880`0747fa60 fffff800`02b7d006 : fffffa80`054afa60 00000000`00010000 00000000`00010000 fffffa80`054afa60 : nt!AlpcpReceiveMessage+0x3ef
fffff880`0747fb00 fffff800`0287a993 : fffffa80`05c96b60 fffff880`0747fca0 00000000`032afc98 00000000`032afd88 : nt!NtAlpcSendWaitReceivePort+0x1e6
fffff880`0747fbb0 00000000`772205aa : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`032afc78 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x772205aa


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!AlpcpExposeAttributes+140
fffff800`02b7a890 004885          add     byte ptr [rax-7Bh],cl

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  nt!AlpcpExposeAttributes+140

FOLLOWUP_NAME:  MachineOwner

IMAGE_NAME:  hardware

DEBUG_FLR_IMAGE_TIMESTAMP:  0

MODULE_NAME: hardware

FAILURE_BUCKET_ID:  X64_IP_MISALIGNED

BUCKET_ID:  X64_IP_MISALIGNED

Followup: MachineOwner
---------

2: kd> lmtsmn
start             end                 module name
fffff880`03e00000 fffff880`03e3e000   1394ohci 1394ohci.sys Mon Jul 13 20:07:12 2009 (4A5BCC30)
fffff880`00f31000 fffff880`00f88000   ACPI     ACPI.sys     Mon Jul 13 19:19:34 2009 (4A5BC106)
fffff880`02a00000 fffff880`02a8a000   afd      afd.sys      Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`04610000 fffff880`04626000   AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0)
fffff880`03d8e000 fffff880`03da3000   amdppm   amdppm.sys   Mon Jul 13 19:19:25 2009 (4A5BC0FD)
fffff880`00d90000 fffff880`00d9b000   amdxata  amdxata.sys  Tue May 19 13:56:59 2009 (4A12F2EB)
fffff880`03fee000 fffff880`03ff6000   ASACPI   ASACPI.sys   Sun Mar 27 22:30:36 2005 (42476C4C)
fffff880`06ddc000 fffff880`06de7000   asyncmac asyncmac.sys Mon Jul 13 20:10:13 2009 (4A5BCCE5)
fffff880`00cda000 fffff880`00ce3000   atapi    atapi.sys    Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00d66000 fffff880`00d90000   ataport  ataport.SYS  Mon Jul 13 19:19:52 2009 (4A5BC118)
fffff880`04641000 fffff880`04dfc000   atikmdag atikmdag.sys Wed Aug 25 21:47:22 2010 (4C75C7AA)
fffff880`03da3000 fffff880`03ded000   atikmpag atikmpag.sys Wed Aug 25 21:20:56 2010 (4C75C178)
fffff880`015eb000 fffff880`015f3000   AtiPcie  AtiPcie.sys  Tue May 05 11:00:22 2009 (4A005486)
fffff880`02afd000 fffff880`02b04000   Beep     Beep.SYS     Mon Jul 13 20:00:13 2009 (4A5BCA8D)
fffff880`03d57000 fffff880`03d68000   blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF)
fffff880`053a2000 fffff880`053c0000   bowser   bowser.sys   Mon Jul 13 19:23:50 2009 (4A5BC206)
fffff960`007c0000 fffff960`007e7000   cdd      cdd.dll      Wed May 19 15:48:26 2010 (4BF4408A)
fffff880`02aca000 fffff880`02af4000   cdrom    cdrom.sys    Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`00c00000 fffff880`00cc0000   CI       CI.dll       Mon Jul 13 21:32:13 2009 (4A5BE01D)
fffff880`01000000 fffff880`01030000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00d08000 fffff880`00d66000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`01368000 fffff880`013db000   cng      cng.sys      Mon Jul 13 19:49:40 2009 (4A5BC814)
fffff880`04600000 fffff880`04610000   CompositeBus CompositeBus.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`05fd9000 fffff880`05fe7000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`03d39000 fffff880`03d57000   dfsc     dfsc.sys     Mon Jul 13 19:23:44 2009 (4A5BC200)
fffff880`03d2a000 fffff880`03d39000   discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E)
fffff880`012c0000 fffff880`012d6000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`05f12000 fffff880`05f34000   drmk     drmk.sys     Mon Jul 13 21:01:25 2009 (4A5BD8E5)
fffff880`05ff3000 fffff880`05ffc000   dump_atapi dump_atapi.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`05fe7000 fffff880`05ff3000   dump_dumpata dump_dumpata.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`05e00000 fffff880`05e13000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
fffff880`0427c000 fffff880`04288000   Dxapi    Dxapi.sys    Mon Jul 13 19:38:28 2009 (4A5BC574)
fffff880`03e4d000 fffff880`03f41000   dxgkrnl  dxgkrnl.sys  Thu Oct 01 21:00:14 2009 (4AC5509E)
fffff880`03f41000 fffff880`03f87000   dxgmms1  dxgmms1.sys  Mon Jul 13 19:38:32 2009 (4A5BC578)
fffff880`00de7000 fffff880`00dfb000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
fffff880`00d9b000 fffff880`00de7000   fltmgr   fltmgr.sys   Mon Jul 13 19:19:59 2009 (4A5BC11F)
fffff880`013ec000 fffff880`013f6000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:19:45 2009 (4A5BC111)
fffff880`01286000 fffff880`012c0000   fvevol   fvevol.sys   Fri Sep 25 22:34:26 2009 (4ABD7DB2)
fffff880`0142b000 fffff880`01475000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164)
fffff800`02de7000 fffff800`02e30000   hal      hal.dll      Mon Jul 13 21:27:36 2009 (4A5BDF08)
fffff880`03f87000 fffff880`03fab000   HDAudBus HDAudBus.sys Mon Jul 13 20:06:13 2009 (4A5BCBF5)
fffff880`05e79000 fffff880`05ed5000   HdAudio  HdAudio.sys  Mon Jul 13 20:06:59 2009 (4A5BCC23)
fffff880`05e40000 fffff880`05e59000   HIDCLASS HIDCLASS.SYS Mon Jul 13 20:06:21 2009 (4A5BCBFD)
fffff880`05e59000 fffff880`05e61080   HIDPARSE HIDPARSE.SYS Mon Jul 13 20:06:17 2009 (4A5BCBF9)
fffff880`05e32000 fffff880`05e40000   hidusb   hidusb.sys   Mon Jul 13 20:06:22 2009 (4A5BCBFE)
fffff880`052da000 fffff880`053a2000   HTTP     HTTP.sys     Mon Jul 13 19:22:16 2009 (4A5BC1A8)
fffff880`0148f000 fffff880`01498000   hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA)
fffff880`04349000 fffff880`04358000   kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`05e62000 fffff880`05e70000   kbdhid   kbdhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff800`00bcb000 fffff800`00bd5000   kdcom    kdcom.dll    Mon Jul 13 21:31:07 2009 (4A5BDFDB)
fffff880`04369000 fffff880`043ac000   ks       ks.sys       Wed Mar 03 23:32:25 2010 (4B8F37D9)
fffff880`0134e000 fffff880`01368000   ksecdd   ksecdd.sys   Mon Jul 13 19:20:54 2009 (4A5BC156)
fffff880`01400000 fffff880`0142b000   ksecpkg  ksecpkg.sys  Fri Dec 11 01:03:32 2009 (4B21E0B4)
fffff880`05f34000 fffff880`05f39200   ksthunk  ksthunk.sys  Mon Jul 13 20:00:19 2009 (4A5BCA93)
fffff880`043be000 fffff880`043d3000   lltdio   lltdio.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`04296000 fffff880`042b9000   luafv    luafv.sys    Mon Jul 13 19:26:13 2009 (4A5BC295)
fffff880`00ce7000 fffff880`00cf4000   mcupdate_AuthenticAMD mcupdate_AuthenticAMD.dll Mon Jul 13 21:29:09 2009 (4A5BDF65)
fffff880`04288000 fffff880`04296000   monitor  monitor.sys  Mon Jul 13 19:38:52 2009 (4A5BC58C)
fffff880`04358000 fffff880`04367000   mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`0426f000 fffff880`0427c000   mouhid   mouhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff880`00cc0000 fffff880`00cda000   mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`053c0000 fffff880`053d8000   mpsdrv   mpsdrv.sys   Mon Jul 13 20:08:25 2009 (4A5BCC79)
fffff880`05200000 fffff880`0522d000   mrxsmb   mrxsmb.sys   Sat Feb 27 02:52:19 2010 (4B88CF33)
fffff880`0522d000 fffff880`0527b000   mrxsmb10 mrxsmb10.sys Sat Feb 27 02:52:28 2010 (4B88CF3C)
fffff880`0527b000 fffff880`0529e000   mrxsmb20 mrxsmb20.sys Sat Feb 27 02:52:26 2010 (4B88CF3A)
fffff880`02b62000 fffff880`02b6d000   Msfs     Msfs.SYS     Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00f91000 fffff880`00f9b000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
fffff880`012f0000 fffff880`0134e000   msrpc    msrpc.sys    Mon Jul 13 19:21:32 2009 (4A5BC17C)
fffff880`03d1f000 fffff880`03d2a000   mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE)
fffff880`0147d000 fffff880`0148f000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
fffff880`01499000 fffff880`0158b000   ndis     ndis.sys     Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`04626000 fffff880`04632000   ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8)
fffff880`042c4000 fffff880`042f3000   ndiswan  ndiswan.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`0425a000 fffff880`0426f000   NDProxy  NDProxy.SYS  Mon Jul 13 20:10:05 2009 (4A5BCCDD)
fffff880`02ab0000 fffff880`02abf000   netbios  netbios.sys  Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff880`02ba9000 fffff880`02bee000   netbt    netbt.sys    Mon Jul 13 19:21:28 2009 (4A5BC178)
fffff880`0158b000 fffff880`015eb000   NETIO    NETIO.SYS    Mon Jul 13 19:21:46 2009 (4A5BC18A)
fffff880`02b6d000 fffff880`02b7e000   Npfs     Npfs.SYS     Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`03d13000 fffff880`03d1f000   nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E)
fffff800`0280b000 fffff800`02de7000   nt       ntkrnlmp.exe Sat Jun 19 00:16:41 2010 (4C1C44A9)
fffff880`0104e000 fffff880`011f1000   Ntfs     Ntfs.sys     Mon Jul 13 19:20:47 2009 (4A5BC14F)
fffff880`02af4000 fffff880`02afd000   Null     Null.SYS     Mon Jul 13 19:19:37 2009 (4A5BC109)
fffff880`02a8a000 fffff880`02ab0000   pacer    pacer.sys    Mon Jul 13 20:09:41 2009 (4A5BCCC5)
fffff880`00fdb000 fffff880`00ff0000   partmgr  partmgr.sys  Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00f9b000 fffff880`00fce000   pci      pci.sys      Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`00e71000 fffff880`00e78000   pciide   pciide.sys   Mon Jul 13 19:19:49 2009 (4A5BC115)
fffff880`00ff0000 fffff880`01000000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`013db000 fffff880`013ec000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
fffff880`06ad1000 fffff880`06b77000   peauth   peauth.sys   Mon Jul 13 21:01:19 2009 (4A5BD8DF)
fffff880`05ed5000 fffff880`05f12000   portcls  portcls.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`00cf4000 fffff880`00d08000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
fffff880`03c56000 fffff880`03c7a000   rasl2tp  rasl2tp.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`042f3000 fffff880`0430e000   raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9)
fffff880`0430e000 fffff880`0432f000   raspptp  raspptp.sys  Mon Jul 13 20:10:18 2009 (4A5BCCEA)
fffff880`0432f000 fffff880`04349000   rassstp  rassstp.sys  Mon Jul 13 20:10:25 2009 (4A5BCCF1)
fffff880`03cc2000 fffff880`03d13000   rdbss    rdbss.sys    Mon Jul 13 19:24:09 2009 (4A5BC219)
fffff880`02b47000 fffff880`02b50000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`02b50000 fffff880`02b59000   rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`02b59000 fffff880`02b62000   rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
fffff880`0124c000 fffff880`01286000   rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A)
fffff880`043d3000 fffff880`043eb000   rspndr   rspndr.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`03fab000 fffff880`03fdd000   Rt64win7 Rt64win7.sys Thu Feb 26 04:04:13 2009 (49A65B0D)
fffff880`06b77000 fffff880`06b82000   secdrv   secdrv.SYS   Wed Sep 13 09:18:38 2006 (4508052E)
fffff880`01475000 fffff880`0147d000   spldr    spldr.sys    Mon May 11 12:56:27 2009 (4A0858BB)
fffff880`06cd5000 fffff880`06d6b000   srv      srv.sys      Mon Jun 21 23:21:11 2010 (4C202C27)
fffff880`06a00000 fffff880`06a68000   srv2     srv2.sys     Mon Jun 21 23:20:47 2010 (4C202C0F)
fffff880`06b82000 fffff880`06baf000   srvnet   srvnet.sys   Mon Jun 21 23:20:32 2010 (4C202C00)
fffff880`04367000 fffff880`04368480   swenum   swenum.sys   Mon Jul 13 20:00:18 2009 (4A5BCA92)
fffff880`05f3a000 fffff880`05fd9000   t3       t3.sys       Wed Jun 03 15:13:51 2009 (4A26CB6F)
fffff880`01600000 fffff880`017fd000   tcpip    tcpip.sys    Sun Jun 13 23:39:04 2010 (4C15A458)
fffff880`06baf000 fffff880`06bc1000   tcpipreg tcpipreg.sys Mon Jul 13 20:09:49 2009 (4A5BCCCD)
fffff880`02b9c000 fffff880`02ba9000   TDI      TDI.SYS      Mon Jul 13 19:21:18 2009 (4A5BC16E)
fffff880`02b7e000 fffff880`02b9c000   tdx      tdx.sys      Mon Jul 13 19:21:15 2009 (4A5BC16B)
fffff880`03cae000 fffff880`03cc2000   termdd   termdd.sys   Mon Jul 13 20:16:36 2009 (4A5BCE64)
fffff960`005f0000 fffff960`005fa000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff880`03d68000 fffff880`03d8e000   tunnel   tunnel.sys   Mon Jul 13 20:09:37 2009 (4A5BCCC1)
fffff880`043ac000 fffff880`043be000   umbus    umbus.sys    Mon Jul 13 20:06:56 2009 (4A5BCC20)
fffff880`05e13000 fffff880`05e30000   usbccgp  usbccgp.sys  Mon Jul 13 20:06:45 2009 (4A5BCC15)
fffff880`05e30000 fffff880`05e31f00   USBD     USBD.SYS     Mon Jul 13 20:06:23 2009 (4A5BCBFF)
fffff880`03fdd000 fffff880`03fee000   usbehci  usbehci.sys  Mon Jul 13 20:06:30 2009 (4A5BCC06)
fffff880`04200000 fffff880`0425a000   usbhub   usbhub.sys   Mon Jul 13 20:07:09 2009 (4A5BCC2D)
fffff880`03e3e000 fffff880`03e49000   usbohci  usbohci.sys  Mon Jul 13 20:06:30 2009 (4A5BCC06)
fffff880`03c00000 fffff880`03c56000   USBPORT  USBPORT.SYS  Mon Jul 13 20:06:31 2009 (4A5BCC07)
fffff880`00fce000 fffff880`00fdb000   vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
fffff880`02b04000 fffff880`02b12000   vga      vga.sys      Mon Jul 13 19:38:47 2009 (4A5BC587)
fffff880`02b12000 fffff880`02b37000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
fffff880`00e00000 fffff880`00e15000   volmgr   volmgr.sys   Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`00e15000 fffff880`00e71000   volmgrx  volmgrx.sys  Mon Jul 13 19:20:33 2009 (4A5BC141)
fffff880`01200000 fffff880`0124c000   volsnap  volsnap.sys  Mon Jul 13 19:20:08 2009 (4A5BC128)
fffff880`03c93000 fffff880`03cae000   wanarp   wanarp.sys   Mon Jul 13 20:10:21 2009 (4A5BCCED)
fffff880`02b37000 fffff880`02b47000   watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
fffff880`00e7e000 fffff880`00f22000   Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
fffff880`00f22000 fffff880`00f31000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`02bee000 fffff880`02bf7000   wfplwf   wfplwf.sys   Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff960`00070000 fffff960`0037f000   win32k   win32k.sys   Sat Jun 19 00:31:59 2010 (4C1C483F)
fffff880`03ff6000 fffff880`03fff000   wmiacpi  wmiacpi.sys  Mon Jul 13 19:31:02 2009 (4A5BC3B6)
fffff880`00f88000 fffff880`00f91000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)

Unloaded modules:
fffff880`06d6b000 fffff880`06ddc000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`012d6000 fffff880`012e4000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`015f3000 fffff880`015ff000   dump_ataport
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`012e4000 fffff880`012ed000   dump_atapi.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`01030000 fffff880`01043000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
The dump does not tell us very much and blames hardware as the cause.

Looking at your drivers, I found one that is almost guaranteed to cause crashes:

ASACPI.sys Sun Mar 27 22:30:36 2005
Please visit this link: ASUSTeK Computer Inc.-Support- download_item_mkt
Scroll down to the Utilities category, then scroll down to the "ATK0110 driver for WindowsXP/Vista/Windows 7 32&64-bit " (it's about the 8th item down).
Download and install it.
Go to C:\Windows\System32\drivers to check and make sure that the ASACPI.sys file is date stamped from 2009 or 2010 (NOT 2005).
Click to expand...
Out of date drivers can and do cause instability, memory corruption and crashes. I see the following out of date drivers on your system. Update these drivers.
AtiPcie.sys Tue May 05 11:00:22 2009 - ATI PCIE Driver for ATI PCIE chipset, Global Provider of Innovative Graphics, Processors and Media Solutions | AMD

Rt64win7.sys Thu Feb 26 04:04:13 2009 - Latest PCIe GBE (GigaBit Ethernet) drivers here: Realtek
Click to expand...
After you update these drivers, especially ASACPI.sys, reboot and run your system. Let's see how it does. If you get another BSOD, upload the dump. If your system is running smoothly after a few days, update us and let us know.
 
Last edited:

My Computer

Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ultimate 32 bit
CPU
Intel(R) Pentium(R) 4 CPU 3.00GHz
Motherboard
ASUS P4P800-VM Motherboard Chipset: Intel 865G + ICH5
Memory
2.50 GB RAM
Graphics Card(s)
NVIDIA GeForce 7600 GS
Sound Card
SoundMax Integrated Digital Audio (Chip)
Monitor(s) Displays
ViewSonic VX 1962 wm
Screen Resolution
1680 X 1050
Hard Drives
Seagate Barracuda 7200.10 80 GB
ST380215A ATA Device 18.6 GB
Western Digital "My Book" external hard drive 750 GB
Cooling
Fan based
Keyboard
Microsoft Comfort Curve Keyboard 2000 v10 USB
Mouse
Logitec optic USB
Internet Speed
3.01 Mb/s download 0.64 Mb/s upload
Ok thanks, I will update those drivers as you suggest and then re-test my machine.
Thanks you for your prompt help.
 

My Computer

Computer Manufacturer/Model Number
Self-built PC assembled from bought parts
OS
Win7 64-bit
CPU
AMD Phenom II X4 Quad Core 955 (Black Edition) 3.20Ghz (AM3)
Motherboard
ASUS Crosshair III Formula AMD 790FX (AM3) PCI-E DDR3
Memory
Corsair Dominator XMS3 4GB (2x2GB) DDR3 16000C9D 9-9-9-24
Graphics Card(s)
XFX ATI Radeon HD 5770 1024MB GDDR5 PCI-E
Sound Card
Creative Soundblaster X-FI Extreme Audio
Monitor(s) Displays
Huyndai W220D 22"
Hard Drives
Drive 1: 128 GB (SATA-II)
Drive 2: 1 TB (Western Digital Cavier Green SATA-II 32MB Cache 7200RPM)
PSU
Thermaltake 700W
Case
Lian Li
Cooling
Artic Cooler Pro 64 (on CPU), 2 intake fans, 3 exit fans
Keyboard
Logitech wireless
Mouse
Logitech wireless
Internet Speed
10 MB/s
You are welcome. I am hoping for an update with good news. :)
 

My Computer

Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ultimate 32 bit
CPU
Intel(R) Pentium(R) 4 CPU 3.00GHz
Motherboard
ASUS P4P800-VM Motherboard Chipset: Intel 865G + ICH5
Memory
2.50 GB RAM
Graphics Card(s)
NVIDIA GeForce 7600 GS
Sound Card
SoundMax Integrated Digital Audio (Chip)
Monitor(s) Displays
ViewSonic VX 1962 wm
Screen Resolution
1680 X 1050
Hard Drives
Seagate Barracuda 7200.10 80 GB
ST380215A ATA Device 18.6 GB
Western Digital "My Book" external hard drive 750 GB
Cooling
Fan based
Keyboard
Microsoft Comfort Curve Keyboard 2000 v10 USB
Mouse
Logitec optic USB
Internet Speed
3.01 Mb/s download 0.64 Mb/s upload
I've updated the

1) ATK0110 driver for WindowsXP/Vista/Windows 7 32&64-bit
2) Rt64win7.sys Thu Feb 26 04:04:13 2009 - Latest PCIe GBE

drivers ok, but I can't find an update anywhere for the

3) AtiPcie.sys Tue May 05 11:00:22 2009 - ATI PCIE Driver for ATI PCIE chipset, Global Provider of Innovative Graphics, Processors and Media Solutions | AMD

driver. I've searched for it on the above URL but it doesn't return any search results. Do you know where I can look for it ?

Thanks !
 

My Computer

Computer Manufacturer/Model Number
Self-built PC assembled from bought parts
OS
Win7 64-bit
CPU
AMD Phenom II X4 Quad Core 955 (Black Edition) 3.20Ghz (AM3)
Motherboard
ASUS Crosshair III Formula AMD 790FX (AM3) PCI-E DDR3
Memory
Corsair Dominator XMS3 4GB (2x2GB) DDR3 16000C9D 9-9-9-24
Graphics Card(s)
XFX ATI Radeon HD 5770 1024MB GDDR5 PCI-E
Sound Card
Creative Soundblaster X-FI Extreme Audio
Monitor(s) Displays
Huyndai W220D 22"
Hard Drives
Drive 1: 128 GB (SATA-II)
Drive 2: 1 TB (Western Digital Cavier Green SATA-II 32MB Cache 7200RPM)
PSU
Thermaltake 700W
Case
Lian Li
Cooling
Artic Cooler Pro 64 (on CPU), 2 intake fans, 3 exit fans
Keyboard
Logitech wireless
Mouse
Logitech wireless
Internet Speed
10 MB/s
It can be the chipset driver, if you click the link above, I believe on the right of the screen there will be place for you to choose driver, try to choose the motherboard/chipset option and choose the one that corespond to what you have
Product name: ATI PCIE Driver
Description: ATI PCIE Driver for ATI PCIE chipset
Manufacturer: ATI Technologies Inc.
 

My Computer

Computer Manufacturer/Model Number
Lenovo T400 2767 2JU
OS
Microsoft Window 7 Professional 32 bit
CPU
Intel Centrino2 vPro
Memory
2GB DDR3
Graphics Card(s)
ATI Radeon 3400
Sound Card
Conexant 20561 SmartAudio HD
Monitor(s) Displays
Thinkpad Display
Screen Resolution
1280x800x49 hertz
Case
Magnisium, Fe, etc..
Keyboard
embeded
Mouse
Logitech
Internet Speed
54Kb/s
It is a chipset driver. You will need the model of your motherboard to find it. Try this link and fill in the data: AMD Support Search. If you do not know your motherboard information, you can download Speccy or CPUZ and get that information.

Hope this helps.
 

My Computer

Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ultimate 32 bit
CPU
Intel(R) Pentium(R) 4 CPU 3.00GHz
Motherboard
ASUS P4P800-VM Motherboard Chipset: Intel 865G + ICH5
Memory
2.50 GB RAM
Graphics Card(s)
NVIDIA GeForce 7600 GS
Sound Card
SoundMax Integrated Digital Audio (Chip)
Monitor(s) Displays
ViewSonic VX 1962 wm
Screen Resolution
1680 X 1050
Hard Drives
Seagate Barracuda 7200.10 80 GB
ST380215A ATA Device 18.6 GB
Western Digital "My Book" external hard drive 750 GB
Cooling
Fan based
Keyboard
Microsoft Comfort Curve Keyboard 2000 v10 USB
Mouse
Logitec optic USB
Internet Speed
3.01 Mb/s download 0.64 Mb/s upload
Thank you, Tuan. You type faster than I do. :)
 

My Computer

Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ultimate 32 bit
CPU
Intel(R) Pentium(R) 4 CPU 3.00GHz
Motherboard
ASUS P4P800-VM Motherboard Chipset: Intel 865G + ICH5
Memory
2.50 GB RAM
Graphics Card(s)
NVIDIA GeForce 7600 GS
Sound Card
SoundMax Integrated Digital Audio (Chip)
Monitor(s) Displays
ViewSonic VX 1962 wm
Screen Resolution
1680 X 1050
Hard Drives
Seagate Barracuda 7200.10 80 GB
ST380215A ATA Device 18.6 GB
Western Digital "My Book" external hard drive 750 GB
Cooling
Fan based
Keyboard
Microsoft Comfort Curve Keyboard 2000 v10 USB
Mouse
Logitec optic USB
Internet Speed
3.01 Mb/s download 0.64 Mb/s upload
Hi, thanks for the reply. I think my problem is getting worse ;o)

- While I was searching for the above driver file, my system locked up with a black screen.
- I restarted with the case reset switch, it gave a BSOD with "MEMORY_MANAGEMENT".
- I reset again, and it gave a BSOD with "Stop 0x0000007E" and "rdyboost.sys".
- I reset again, and it detected a mass-storage device (even though I haven't got one attached), and prompted me to select a device to boot from (1 of the 2 HDDs or the DVD), it then gave a BSOD with "BAD_SYSTEM_CONFIG_INFO".
- I reset again and it gave a BSOD with "BAD_SYSTEM_CONFIG_INFO".
- It then booted into Win7 but then locked up and I had to reset.
- I then booted into Win7 using repair mode, and it booted in ok but seemed to have rolled some changes back (it no longer showed my sound card in device manager, and I think my GPU driver had rolled back)
- I then had more lockups, and I couldn't get it to boot into Win 7 at all.
- I finally took out my sound card, and it has booted into Win 7 ok, long enough for me to type this !

I've also re-run Windows_NT6_BSOD_v3.03_jcgriff2 and the Perfmon report, I've zipped these up and attached them.

I hope you can help ! Thanks in advance.

(Note most of the components in my system are still under 1 years warranty, so if you think its faulty hardware, I could take it back to the store where I bought the components, and ask them to test it).
 

My Computer

Computer Manufacturer/Model Number
Self-built PC assembled from bought parts
OS
Win7 64-bit
CPU
AMD Phenom II X4 Quad Core 955 (Black Edition) 3.20Ghz (AM3)
Motherboard
ASUS Crosshair III Formula AMD 790FX (AM3) PCI-E DDR3
Memory
Corsair Dominator XMS3 4GB (2x2GB) DDR3 16000C9D 9-9-9-24
Graphics Card(s)
XFX ATI Radeon HD 5770 1024MB GDDR5 PCI-E
Sound Card
Creative Soundblaster X-FI Extreme Audio
Monitor(s) Displays
Huyndai W220D 22"
Hard Drives
Drive 1: 128 GB (SATA-II)
Drive 2: 1 TB (Western Digital Cavier Green SATA-II 32MB Cache 7200RPM)
PSU
Thermaltake 700W
Case
Lian Li
Cooling
Artic Cooler Pro 64 (on CPU), 2 intake fans, 3 exit fans
Keyboard
Logitech wireless
Mouse
Logitech wireless
Internet Speed
10 MB/s
I've also tried to find the AtiPcie.sys driver using the links you posted above. My motherboard is the "ASUS Crosshair III Formula AMD 790FX (AM3) PCI-E DDR3", so the chipset is 790FX.

Using the AMD site, if I search on motherboard/ chipset drivers for the 790FX chipset, it doesn't find anything.

Looking on google, other people are saying the AMD 790FX chipset drivers are included in the ATI Catalyst driver pack which I downloaded and installed to update my GPU drivers. I have downloaded and installed the latest Catalyst driver pack (10.9), so I should have the most recent chipset drivers as well. Unless I have the wrong end of the stick ?

I've been on the ASUS website and searched for the latest drivers on there, I've downloaded and installed the latest Northbridge driver.

Thanks.
 

My Computer

Computer Manufacturer/Model Number
Self-built PC assembled from bought parts
OS
Win7 64-bit
CPU
AMD Phenom II X4 Quad Core 955 (Black Edition) 3.20Ghz (AM3)
Motherboard
ASUS Crosshair III Formula AMD 790FX (AM3) PCI-E DDR3
Memory
Corsair Dominator XMS3 4GB (2x2GB) DDR3 16000C9D 9-9-9-24
Graphics Card(s)
XFX ATI Radeon HD 5770 1024MB GDDR5 PCI-E
Sound Card
Creative Soundblaster X-FI Extreme Audio
Monitor(s) Displays
Huyndai W220D 22"
Hard Drives
Drive 1: 128 GB (SATA-II)
Drive 2: 1 TB (Western Digital Cavier Green SATA-II 32MB Cache 7200RPM)
PSU
Thermaltake 700W
Case
Lian Li
Cooling
Artic Cooler Pro 64 (on CPU), 2 intake fans, 3 exit fans
Keyboard
Logitech wireless
Mouse
Logitech wireless
Internet Speed
10 MB/s
Some folks have found that uninstalling Catalyst worked for them. Maybe the latest version works better with Win 7.
Error code 50, PAGE_FAULT_IN_NONPAGED_AREA. Usual causes - Defective hardware (particularly memory - but not just RAM), Faulty system service, Antivirus, Device driver, NTFS corruption, BIOS.

Error code 74, BAD_SYSTEM_CONFIG_INFO. Usual causes - System hive corruption, Missing registry keys/values
[/code]

Have you used a registry cleaner or any third party tuneup utility program?

I had not seen this driver showing up before: ASACPI.sys Sun Mar 27 22:30:36 2005.
The 2005 version of this driver is a known BSOD cause.
Please visit this link: ASUSTeK Computer Inc.-Support- download_item_mkt
Scroll down to the Utilities category, then scroll down to the "ATK0110 driver for WindowsXP/Vista/Windows 7 32&64-bit " (it's about the 8th item down).
Download and install it.
Go to C:\Windows\System32\drivers to check and make sure that the ASACPI.sys file is date stamped from 2009 or 2010 (NOT 2005).
Click to expand...
While this driver is a big problem, I think you have other things going on. Try running SFC /SCANNOW:

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Your next step will be to do a repair install. Carefully read and follow this tutorial. You may opt to do a clean install. If you do, back up your data.

http://www.sevenforums.com/tutorials/3413-repair-install.html

http://www.sevenforums.com/tutorials/1649-clean-install-windows-7-a.html

Update that driver first and then try SFC. Let us know if you need help.

Code: 
Kernel base = 0xfffff800`0280b000 PsLoadedModuleList = 0xfffff800`02a48e50
Debug session time: Sun Oct  3 17:58:47.455 2010 (GMT-4)
System Uptime: 0 days 1:50:50.218
Loading Kernel Symbols
...............................................................
................................................................
.........
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {ffffffffffffff85, 1, fffff80002b7a890, 0}


Could not read faulting driver name
Probably caused by : hardware ( nt!AlpcpExposeAttributes+140 )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced.  This cannot be protected by try-except,
it must be protected by a Probe.  Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: ffffffffffffff85, memory referenced.
Arg2: 0000000000000001, value 0 = read operation, 1 = write operation.
Arg3: fffff80002b7a890, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000000, (reserved)

Debugging Details:
------------------


Could not read faulting driver name

WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff80002ab30e0
 ffffffffffffff85 

FAULTING_IP: 
nt!AlpcpExposeAttributes+140
fffff800`02b7a890 004885          add     byte ptr [rax-7Bh],cl

MM_INTERNAL_CODE:  0

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x50

PROCESS_NAME:  csrss.exe

CURRENT_IRQL:  0

TRAP_FRAME:  fffff8800747f870 -- (.trap 0xfffff8800747f870)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=fffffa80054afa60
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80002b7a890 rsp=fffff8800747fa00 rbp=fffffa80054afa60
 r8=0000000000000020  r9=00000000032aff00 r10=0000000000000000
r11=00000000032afd68 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz na po nc
nt!AlpcpExposeAttributes+0x140:
fffff800`02b7a890 004885          add     byte ptr [rax-7Bh],cl ds:fd40:ffffffff`ffffff85=??
Resetting default scope

MISALIGNED_IP: 
nt!AlpcpExposeAttributes+140
fffff800`02b7a890 004885          add     byte ptr [rax-7Bh],cl

LAST_CONTROL_TRANSFER:  from fffff800028fbf14 to fffff8000287b740

STACK_TEXT:  
fffff880`0747f708 fffff800`028fbf14 : 00000000`00000050 ffffffff`ffffff85 00000000`00000001 fffff880`0747f870 : nt!KeBugCheckEx
fffff880`0747f710 fffff800`0287982e : 00000000`00000001 fffff8a0`0b3d0d00 00000001`00000000 fffff880`009e8180 : nt! ?? ::FNODOBFM::`string'+0x42837
fffff880`0747f870 fffff800`02b7a890 : 00000000`032afd00 fffffa80`00000010 fffffa80`0478ab01 00000000`032afd00 : nt!KiPageFault+0x16e
fffff880`0747fa00 fffff800`02b7bbe2 : 00000000`00000000 00000000`0001bf01 00000000`032afd40 00000000`00000001 : nt!AlpcpExposeAttributes+0x140
fffff880`0747fa60 fffff800`02b7d006 : fffffa80`054afa60 00000000`00010000 00000000`00010000 fffffa80`054afa60 : nt!AlpcpReceiveMessage+0x3ef
fffff880`0747fb00 fffff800`0287a993 : fffffa80`05c96b60 fffff880`0747fca0 00000000`032afc98 00000000`032afd88 : nt!NtAlpcSendWaitReceivePort+0x1e6
fffff880`0747fbb0 00000000`772205aa : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`032afc78 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x772205aa


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!AlpcpExposeAttributes+140
fffff800`02b7a890 004885          add     byte ptr [rax-7Bh],cl

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  nt!AlpcpExposeAttributes+140

FOLLOWUP_NAME:  MachineOwner

IMAGE_NAME:  hardware

DEBUG_FLR_IMAGE_TIMESTAMP:  0

MODULE_NAME: hardware

FAILURE_BUCKET_ID:  X64_IP_MISALIGNED

BUCKET_ID:  X64_IP_MISALIGNED

Followup: MachineOwner
---------

Kernel base = 0xfffff800`02815000 PsLoadedModuleList = 0xfffff800`02a52e50
Debug session time: Mon Oct  4 17:10:33.097 2010 (GMT-4)
System Uptime: 0 days 0:00:09.470
Loading Kernel Symbols
...............................................................
...............
Loading User Symbols
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 74, {2, fffff88003b87b20, 5, ffffffffc000014c}

Probably caused by : ntkrnlmp.exe ( nt!CmpLoadHiveThread+23a )

Followup: MachineOwner
---------

3: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

BAD_SYSTEM_CONFIG_INFO (74)
Can indicate that the SYSTEM hive loaded by the osloader/NTLDR
was corrupt.  This is unlikely, since the osloader will check
a hive to make sure it isn't corrupt after loading it.
It can also indicate that some critical registry keys and values
are not present.  (i.e. somebody used regedt32 to delete something
that they shouldn't have)  Booting from LastKnownGood may fix
the problem, but if someone is persistent enough in mucking with
the registry they will need to reinstall or use the Emergency
Repair Disk.
Arguments:
Arg1: 0000000000000002, (reserved)
Arg2: fffff88003b87b20, (reserved)
Arg3: 0000000000000005, (reserved)
Arg4: ffffffffc000014c, usually the NT status code.

Debugging Details:
------------------


CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x74

PROCESS_NAME:  System

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff80002d03cda to fffff80002885740

STACK_TEXT:  
fffff880`03b87a68 fffff800`02d03cda : 00000000`00000074 00000000`00000002 fffff880`03b87b20 00000000`00000005 : nt!KeBugCheckEx
fffff880`03b87a70 fffff800`02b29c06 : 00000000`01d23e1b fffffa80`04efeb60 00000000`00000080 fffffa80`03af49e0 : nt!CmpLoadHiveThread+0x23a
fffff880`03b87d40 fffff800`02863c26 : fffff800`029ffe80 fffffa80`04efeb60 fffffa80`04f00060 fffff880`01014bf0 : nt!PspSystemThreadStartup+0x5a
fffff880`03b87d80 00000000`00000000 : fffff880`03b88000 fffff880`03b82000 fffff880`03b86ea0 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!CmpLoadHiveThread+23a
fffff800`02d03cda cc              int     3

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  nt!CmpLoadHiveThread+23a

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4c1c44a9

FAILURE_BUCKET_ID:  X64_0x74_nt!CmpLoadHiveThread+23a

BUCKET_ID:  X64_0x74_nt!CmpLoadHiveThread+23a

Followup: MachineOwner
---------

3: kd> lmtsmn
start             end                 module name
fffff880`00f57000 fffff880`00fae000   ACPI     ACPI.sys     Mon Jul 13 19:19:34 2009 (4A5BC106)
fffff880`02b6a000 fffff880`02bf4000   afd      afd.sys      Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`03db0000 fffff880`03dc5000   amdppm   amdppm.sys   Mon Jul 13 19:19:25 2009 (4A5BC0FD)
fffff880`00ff4000 fffff880`00fff000   amdxata  amdxata.sys  Tue May 19 13:56:59 2009 (4A12F2EB)
fffff880`00e9a000 fffff880`00ea3000   atapi    atapi.sys    Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00d6a000 fffff880`00d94000   ataport  ataport.SYS  Mon Jul 13 19:19:52 2009 (4A5BC118)
fffff880`04604000 fffff880`04dbf000   atikmdag atikmdag.sys Wed Aug 25 21:47:22 2010 (4C75C7AA)
fffff880`03c00000 fffff880`03c4a000   atikmpag atikmpag.sys Wed Aug 25 21:20:56 2010 (4C75C178)
fffff880`01452000 fffff880`0145a000   AtiPcie  AtiPcie.sys  Tue May 05 11:00:22 2009 (4A005486)
fffff880`02abe000 fffff880`02ac5000   Beep     Beep.SYS     Mon Jul 13 20:00:13 2009 (4A5BCA8D)
fffff880`03d79000 fffff880`03d8a000   blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF)
fffff880`02a8b000 fffff880`02ab5000   cdrom    cdrom.sys    Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`00c00000 fffff880`00cc0000   CI       CI.dll       Mon Jul 13 21:32:13 2009 (4A5BE01D)
fffff880`011a6000 fffff880`011d6000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00d0c000 fffff880`00d6a000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`012a5000 fffff880`01318000   cng      cng.sys      Mon Jul 13 19:49:40 2009 (4A5BC814)
fffff880`01216000 fffff880`01224000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`03d5b000 fffff880`03d79000   dfsc     dfsc.sys     Mon Jul 13 19:23:44 2009 (4A5BC200)
fffff880`03d4c000 fffff880`03d5b000   discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E)
fffff880`01200000 fffff880`01216000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`01224000 fffff880`0122d000   dump_atapi dump_atapi.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`013f3000 fffff880`013ff000   dump_dumpata dump_dumpata.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`011d6000 fffff880`011e9000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
fffff880`00de0000 fffff880`00df4000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
fffff880`00d94000 fffff880`00de0000   fltmgr   fltmgr.sys   Mon Jul 13 19:19:59 2009 (4A5BC11F)
fffff880`01329000 fffff880`01333000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:19:45 2009 (4A5BC111)
fffff880`013b9000 fffff880`013f3000   fvevol   fvevol.sys   Fri Sep 25 22:34:26 2009 (4ABD7DB2)
fffff880`01400000 fffff880`0144a000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164)
fffff800`02df1000 fffff800`02e3a000   hal      hal.dll      Mon Jul 13 21:27:36 2009 (4A5BDF08)
fffff880`015f1000 fffff880`015fa000   hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA)
fffff800`00bc7000 fffff800`00bd1000   kdcom    kdcom.dll    Mon Jul 13 21:31:07 2009 (4A5BDFDB)
fffff880`0128b000 fffff880`012a5000   ksecdd   ksecdd.sys   Mon Jul 13 19:20:54 2009 (4A5BC156)
fffff880`015b4000 fffff880`015df000   ksecpkg  ksecpkg.sys  Fri Dec 11 01:03:32 2009 (4B21E0B4)
fffff880`00ceb000 fffff880`00cf8000   mcupdate_AuthenticAMD mcupdate_AuthenticAMD.dll Mon Jul 13 21:29:09 2009 (4A5BDF65)
fffff880`00cd0000 fffff880`00cea000   mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`02b23000 fffff880`02b2e000   Msfs     Msfs.SYS     Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00fb7000 fffff880`00fc1000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
fffff880`0122d000 fffff880`0128b000   msrpc    msrpc.sys    Mon Jul 13 19:21:32 2009 (4A5BC17C)
fffff880`03d41000 fffff880`03d4c000   mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE)
fffff880`015df000 fffff880`015f1000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
fffff880`01462000 fffff880`01554000   ndis     ndis.sys     Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`02a74000 fffff880`02a83000   netbios  netbios.sys  Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff880`02a00000 fffff880`02a45000   netbt    netbt.sys    Mon Jul 13 19:21:28 2009 (4A5BC178)
fffff880`01554000 fffff880`015b4000   NETIO    NETIO.SYS    Mon Jul 13 19:21:46 2009 (4A5BC18A)
fffff880`02b2e000 fffff880`02b3f000   Npfs     Npfs.SYS     Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`03d35000 fffff880`03d41000   nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E)
fffff800`02815000 fffff800`02df1000   nt       ntkrnlmp.exe Sat Jun 19 00:16:41 2010 (4C1C44A9)
fffff880`01003000 fffff880`011a6000   Ntfs     Ntfs.sys     Mon Jul 13 19:20:47 2009 (4A5BC14F)
fffff880`02ab5000 fffff880`02abe000   Null     Null.SYS     Mon Jul 13 19:19:37 2009 (4A5BC109)
fffff880`02a4e000 fffff880`02a74000   pacer    pacer.sys    Mon Jul 13 20:09:41 2009 (4A5BCCC5)
fffff880`00e0d000 fffff880`00e22000   partmgr  partmgr.sys  Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00fc1000 fffff880`00ff4000   pci      pci.sys      Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`00e93000 fffff880`00e9a000   pciide   pciide.sys   Mon Jul 13 19:19:49 2009 (4A5BC115)
fffff880`00cc0000 fffff880`00cd0000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`01318000 fffff880`01329000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
fffff880`00cf8000 fffff880`00d0c000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
fffff880`03ce4000 fffff880`03d35000   rdbss    rdbss.sys    Mon Jul 13 19:24:09 2009 (4A5BC219)
fffff880`02b08000 fffff880`02b11000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`02b11000 fffff880`02b1a000   rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`02b1a000 fffff880`02b23000   rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
fffff880`0137f000 fffff880`013b9000   rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A)
fffff880`0144a000 fffff880`01452000   spldr    spldr.sys    Mon May 11 12:56:27 2009 (4A0858BB)
fffff880`01600000 fffff880`017fd000   tcpip    tcpip.sys    Sun Jun 13 23:39:04 2010 (4C15A458)
fffff880`02b5d000 fffff880`02b6a000   TDI      TDI.SYS      Mon Jul 13 19:21:18 2009 (4A5BC16E)
fffff880`02b3f000 fffff880`02b5d000   tdx      tdx.sys      Mon Jul 13 19:21:15 2009 (4A5BC16B)
fffff880`03cd0000 fffff880`03ce4000   termdd   termdd.sys   Mon Jul 13 20:16:36 2009 (4A5BCE64)
fffff880`03d8a000 fffff880`03db0000   tunnel   tunnel.sys   Mon Jul 13 20:09:37 2009 (4A5BCCC1)
fffff880`00e00000 fffff880`00e0d000   vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
fffff880`02ac5000 fffff880`02ad3000   vga      vga.sys      Mon Jul 13 19:38:47 2009 (4A5BC587)
fffff880`02ad3000 fffff880`02af8000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
fffff880`00e22000 fffff880`00e37000   volmgr   volmgr.sys   Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`00e37000 fffff880`00e93000   volmgrx  volmgrx.sys  Mon Jul 13 19:20:33 2009 (4A5BC141)
fffff880`01333000 fffff880`0137f000   volsnap  volsnap.sys  Mon Jul 13 19:20:08 2009 (4A5BC128)
fffff880`03cb5000 fffff880`03cd0000   wanarp   wanarp.sys   Mon Jul 13 20:10:21 2009 (4A5BCCED)
fffff880`02af8000 fffff880`02b08000   watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
fffff880`00ea4000 fffff880`00f48000   Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
fffff880`00f48000 fffff880`00f57000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`02a45000 fffff880`02a4e000   wfplwf   wfplwf.sys   Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff880`00fae000 fffff880`00fb7000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)
Click to expand...
 
Last edited:

My Computer

Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ultimate 32 bit
CPU
Intel(R) Pentium(R) 4 CPU 3.00GHz
Motherboard
ASUS P4P800-VM Motherboard Chipset: Intel 865G + ICH5
Memory
2.50 GB RAM
Graphics Card(s)
NVIDIA GeForce 7600 GS
Sound Card
SoundMax Integrated Digital Audio (Chip)
Monitor(s) Displays
ViewSonic VX 1962 wm
Screen Resolution
1680 X 1050
Hard Drives
Seagate Barracuda 7200.10 80 GB
ST380215A ATA Device 18.6 GB
Western Digital "My Book" external hard drive 750 GB
Cooling
Fan based
Keyboard
Microsoft Comfort Curve Keyboard 2000 v10 USB
Mouse
Logitec optic USB
Internet Speed
3.01 Mb/s download 0.64 Mb/s upload
Ok thanks - I will update the ASACPI.sys driver and run SFC this evening, I'll let you know how I get on.

EDIT: Note I haven't used a registry cleaner or any third party tuneup utility program.
 
Last edited:

My Computer

Computer Manufacturer/Model Number
Self-built PC assembled from bought parts
OS
Win7 64-bit
CPU
AMD Phenom II X4 Quad Core 955 (Black Edition) 3.20Ghz (AM3)
Motherboard
ASUS Crosshair III Formula AMD 790FX (AM3) PCI-E DDR3
Memory
Corsair Dominator XMS3 4GB (2x2GB) DDR3 16000C9D 9-9-9-24
Graphics Card(s)
XFX ATI Radeon HD 5770 1024MB GDDR5 PCI-E
Sound Card
Creative Soundblaster X-FI Extreme Audio
Monitor(s) Displays
Huyndai W220D 22"
Hard Drives
Drive 1: 128 GB (SATA-II)
Drive 2: 1 TB (Western Digital Cavier Green SATA-II 32MB Cache 7200RPM)
PSU
Thermaltake 700W
Case
Lian Li
Cooling
Artic Cooler Pro 64 (on CPU), 2 intake fans, 3 exit fans
Keyboard
Logitech wireless
Mouse
Logitech wireless
Internet Speed
10 MB/s
I hope that solves the problem. The error code 74 concerns me. I will be looking for your update. I am glad to know that you have not used a registry cleaner nor a tuneup utility.
 

My Computer

Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ultimate 32 bit
CPU
Intel(R) Pentium(R) 4 CPU 3.00GHz
Motherboard
ASUS P4P800-VM Motherboard Chipset: Intel 865G + ICH5
Memory
2.50 GB RAM
Graphics Card(s)
NVIDIA GeForce 7600 GS
Sound Card
SoundMax Integrated Digital Audio (Chip)
Monitor(s) Displays
ViewSonic VX 1962 wm
Screen Resolution
1680 X 1050
Hard Drives
Seagate Barracuda 7200.10 80 GB
ST380215A ATA Device 18.6 GB
Western Digital "My Book" external hard drive 750 GB
Cooling
Fan based
Keyboard
Microsoft Comfort Curve Keyboard 2000 v10 USB
Mouse
Logitec optic USB
Internet Speed
3.01 Mb/s download 0.64 Mb/s upload
Hi. I updated the ASACPI.sys driver and run SFC. SFC completed and it said that it found corrupt files and successfully repaired them. I ran the

findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >%userprofile%\Desktop\sfcdetails.txt

command to pull all the "[SR]" log entries from the CBS.log file into a new log file, which is attached.

It contains a *lot* of files that were found to be corrupt and it repaired them. Any idea how so many files could have become corrupted ?

Thanks again !
 

My Computer

Computer Manufacturer/Model Number
Self-built PC assembled from bought parts
OS
Win7 64-bit
CPU
AMD Phenom II X4 Quad Core 955 (Black Edition) 3.20Ghz (AM3)
Motherboard
ASUS Crosshair III Formula AMD 790FX (AM3) PCI-E DDR3
Memory
Corsair Dominator XMS3 4GB (2x2GB) DDR3 16000C9D 9-9-9-24
Graphics Card(s)
XFX ATI Radeon HD 5770 1024MB GDDR5 PCI-E
Sound Card
Creative Soundblaster X-FI Extreme Audio
Monitor(s) Displays
Huyndai W220D 22"
Hard Drives
Drive 1: 128 GB (SATA-II)
Drive 2: 1 TB (Western Digital Cavier Green SATA-II 32MB Cache 7200RPM)
PSU
Thermaltake 700W
Case
Lian Li
Cooling
Artic Cooler Pro 64 (on CPU), 2 intake fans, 3 exit fans
Keyboard
Logitech wireless
Mouse
Logitech wireless
Internet Speed
10 MB/s
That is a lot of files; but the good thing is SFC repaired them. A lot of things can cause file corruption from an unexpected power loss to a failing hard drive. You can test your drive using Check Disk.
Run CHKDSK /R /F from an elevated (Run as adminstrator) Command Prompt. Please do this for each hard drive on your system.
When it tells you it can't do it right now - and asks you if you'd like to do it at the next reboot - answer Y (for Yes) and press Enter. Then reboot and let the test run. It may take a while for it to run, but keep an occasional eye on it to see if it generates any errors. See "CHKDSK LogFile" below in order to check the results of the test.

Elevated Command Prompt:
Go to Start and type in "cmd.exe" (without the quotes)
At the top of the Search Box, right click on Cmd.exe and select "Run as administrator"

CHKDSK LogFile:
Go to Start and type in "eventvwr.msc" (without the quotes) and press Enter
Expand the Windows logs heading, then select the Application log file entry.
Double click on the Source column header.
Scroll down the list until you find the Chkdsk entry (wininit for Windows 7).
Copy/paste the results into your next post.
Click to expand...

Glad you got ASACPI.sys updated. Let's see how your system does now with ASACPI.sys updated and the files repaired.
 

My Computer

Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ultimate 32 bit
CPU
Intel(R) Pentium(R) 4 CPU 3.00GHz
Motherboard
ASUS P4P800-VM Motherboard Chipset: Intel 865G + ICH5
Memory
2.50 GB RAM
Graphics Card(s)
NVIDIA GeForce 7600 GS
Sound Card
SoundMax Integrated Digital Audio (Chip)
Monitor(s) Displays
ViewSonic VX 1962 wm
Screen Resolution
1680 X 1050
Hard Drives
Seagate Barracuda 7200.10 80 GB
ST380215A ATA Device 18.6 GB
Western Digital "My Book" external hard drive 750 GB
Cooling
Fan based
Keyboard
Microsoft Comfort Curve Keyboard 2000 v10 USB
Mouse
Logitec optic USB
Internet Speed
3.01 Mb/s download 0.64 Mb/s upload
Hi there. I left my PC running all yesterday and last night whilst it was patching and updating LOTRO - since this takes a long time I left it overnight. This morning when I looked at all, the PC seemed to be still running (had power, fans going round, motheboard LEDs on ok EXCEPT for the HDD LED which was not flashing) but the monitor was showing a blank screen as though it had no signal, and the PC wouldn't wake up by pressing keys or moving the mouse.

I hit the case reset switch and booted into Win 7 safe mode ok, which it did, and told me that Windowns had suffered another BSOD (it also created file 100610-30232-01.dmp).

I've run the Windows_NT6_BSOD_v3.03_jcgriff2_ application and the Perfmon report, the results of these are zipped up and attached as usual.

I also ran SFC/ SCANNOW, it completed 100% and said that Windows Resource Protection did not find any integrity violations.

EDIT:
- Note I've not checked my HDDs yet, maybe that's something to do next ?

- For RAM since I have 2x2GB sticks, I was maybe going pull 1 of my RAM sticks out and put the remaining 1 in another empty motherboard slot, test, and then try with the other stick in on its own, and then test.

- I have 2 HDDs in my PC, an older 128GB drive with Win on it, and a newer 1TB drive for games, music, photos etc. If it's maybe a failing HDD, I was going to take the old 128GB drive out and do a clean install of Win 7 on the newer 1TB drive.

Please let me know your thoughts/ advice, and thanks again !
 
Last edited:

My Computer

Computer Manufacturer/Model Number
Self-built PC assembled from bought parts
OS
Win7 64-bit
CPU
AMD Phenom II X4 Quad Core 955 (Black Edition) 3.20Ghz (AM3)
Motherboard
ASUS Crosshair III Formula AMD 790FX (AM3) PCI-E DDR3
Memory
Corsair Dominator XMS3 4GB (2x2GB) DDR3 16000C9D 9-9-9-24
Graphics Card(s)
XFX ATI Radeon HD 5770 1024MB GDDR5 PCI-E
Sound Card
Creative Soundblaster X-FI Extreme Audio
Monitor(s) Displays
Huyndai W220D 22"
Hard Drives
Drive 1: 128 GB (SATA-II)
Drive 2: 1 TB (Western Digital Cavier Green SATA-II 32MB Cache 7200RPM)
PSU
Thermaltake 700W
Case
Lian Li
Cooling
Artic Cooler Pro 64 (on CPU), 2 intake fans, 3 exit fans
Keyboard
Logitech wireless
Mouse
Logitech wireless
Internet Speed
10 MB/s
Error code 74, BAD_SYSTEM_CONFIG_INFO. Usual causes: System hive corruption, Missing registry keys/values.
Can indicate that the SYSTEM hive loaded by the osloader/NTLDR
was corrupt. This is unlikely, since the osloader will check
a hive to make sure it isn't corrupt after loading it.
It can also indicate that some critical registry keys and values
are not present. (i.e. somebody used regedt32 to delete something
that they shouldn't have) Booting from LastKnownGood may fix
the problem, but if someone is persistent enough in mucking with
the registry they will need to reinstall or use the Emergency
Repair Disk.

Error code D1, BAD_SYSTEM_CONFIG_INFO. Usually caused by a driver.
Click to expand...
Code: 
Kernel base = 0xfffff800`02815000 PsLoadedModuleList = 0xfffff800`02a52e50
Debug session time: Mon Oct  4 17:10:33.097 2010 (GMT-4)
System Uptime: 0 days 0:00:09.470
Loading Kernel Symbols
...............................................................
...............
Loading User Symbols
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 74, {2, fffff88003b87b20, 5, ffffffffc000014c}

Probably caused by : ntkrnlmp.exe ( nt!CmpLoadHiveThread+23a )

Followup: MachineOwner
---------

3: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

BAD_SYSTEM_CONFIG_INFO (74)
[B]Can indicate that the SYSTEM hive loaded by the osloader/NTLDR
was corrupt.  This is unlikely, since the osloader will check
a hive to make sure it isn't corrupt after loading it.
It can also indicate that some critical registry keys and values
are not present.  (i.e. somebody used regedt32 to delete something
that they shouldn't have)  Booting from LastKnownGood may fix
the problem, but if someone is persistent enough in mucking with
the registry they will need to reinstall or use the Emergency
Repair Disk.[/B]
Arguments:
Arg1: 0000000000000002, (reserved)
Arg2: fffff88003b87b20, (reserved)
Arg3: 0000000000000005, (reserved)
Arg4: ffffffffc000014c, usually the NT status code.

Debugging Details:
------------------


CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x74

PROCESS_NAME:  System

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff80002d03cda to fffff80002885740

STACK_TEXT:  
fffff880`03b87a68 fffff800`02d03cda : 00000000`00000074 00000000`00000002 fffff880`03b87b20 00000000`00000005 : nt!KeBugCheckEx
fffff880`03b87a70 fffff800`02b29c06 : 00000000`01d23e1b fffffa80`04efeb60 00000000`00000080 fffffa80`03af49e0 : nt!CmpLoadHiveThread+0x23a
fffff880`03b87d40 fffff800`02863c26 : fffff800`029ffe80 fffffa80`04efeb60 fffffa80`04f00060 fffff880`01014bf0 : nt!PspSystemThreadStartup+0x5a
fffff880`03b87d80 00000000`00000000 : fffff880`03b88000 fffff880`03b82000 fffff880`03b86ea0 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!CmpLoadHiveThread+23a
fffff800`02d03cda cc              int     3

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  nt!CmpLoadHiveThread+23a

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4c1c44a9

FAILURE_BUCKET_ID:  X64_0x74_nt!CmpLoadHiveThread+23a

BUCKET_ID:  X64_0x74_nt!CmpLoadHiveThread+23a

Followup: MachineOwner
---------

Missing image name, possible paged-out or corrupt data.
Missing image name, possible paged-out or corrupt data.
Loading unloaded module list
...Missing image name, possible paged-out or corrupt data.
..Missing image name, possible paged-out or corrupt data.
......Missing image name, possible paged-out or corrupt data.
.Missing image name, possible paged-out or corrupt data.
Missing image name, possible paged-out or corrupt data.
.Missing image name, possible paged-out or corrupt data.
.Missing image name, possible paged-out or corrupt data.
....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {fffff80000c9b6e0, 2, 0, fffff880016e777b}

Probably caused by : tcpip.sys ( tcpip!ConvertFieldToAddr+2b )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: fffff80000c9b6e0, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff880016e777b, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002aaf0e0
 fffff80000c9b6e0 

CURRENT_IRQL:  2

FAULTING_IP: 
tcpip!ConvertFieldToAddr+2b
fffff880`016e777b 833800          cmp     dword ptr [rax],0

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xD1

PROCESS_NAME:  System

TRAP_FRAME:  fffff80000b9b200 -- (.trap 0xfffff80000b9b200)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffff80000c9b6e0 rbx=0000000000000000 rcx=000000000000000d
rdx=0000000000000001 rsi=0000000000000000 rdi=0000000000000000
rip=fffff880016e777b rsp=fffff80000b9b390 rbp=0000000000000000
 r8=fffff80000b9b6e0  r9=000000000000c082 r10=0000000000000000
r11=00000000000000ff r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na pe nc
tcpip!ConvertFieldToAddr+0x2b:
fffff880`016e777b 833800          cmp     dword ptr [rax],0 ds:fffff800`00c9b6e0=????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002878469 to fffff80002878f00

STACK_TEXT:  
fffff800`00b9b0b8 fffff800`02878469 : 00000000`0000000a fffff800`00c9b6e0 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff800`00b9b0c0 fffff800`028770e0 : 00000001`00000001 00000000`0000000d 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff800`00b9b200 fffff880`016e777b : 00000000`00000000 00000000`00000000 ffff0080`01cf30c1 00000000`00000000 : nt!KiPageFault+0x260
fffff800`00b9b390 fffff880`01700c1d : fffff800`00b9b6c8 fffff800`00b9b6e0 fffff800`00b9b850 fffff800`00b9b6d0 : tcpip!ConvertFieldToAddr+0x2b
fffff800`00b9b3d0 fffff880`01700fbd : fffff800`00b9b820 00000000`00000000 00000000`00005000 fffff880`0588009a : tcpip!IndicateDropAudit+0x12d
fffff800`00b9b620 fffff880`016915dc : fffffa80`05113ae0 00000000`00000006 fffffa80`04f221a0 fffff880`01495a39 : tcpip!ShimIndicateDiscardNoClassify+0x5d
fffff800`00b9b670 fffff880`01632339 : fffffa80`04aac000 fffffa80`04ab0f00 00000000`00000014 fffff880`01494fbf : tcpip! ?? ::FNODOBFM::`string'+0xe597
fffff800`00b9ba40 fffff880`0163241d : fffffa80`04ab0f00 fffff800`00b9bce8 fffffa80`04aac000 fffff880`058800a2 : tcpip!InetInspectRespondDatagram+0x149
fffff800`00b9bbd0 fffff880`0167c4b0 : 00000000`00000000 fffffa80`04aac000 fffffa80`04949538 fffffa80`04949538 : tcpip!TcpDiscardReceive+0x6d
fffff800`00b9bc20 fffff880`0167bc17 : fffff880`058800a2 fffffa80`04aac000 00000000`00000000 fffff880`0165f300 : tcpip!TcpMatchReceive+0x5e0
fffff800`00b9bd70 fffff880`0165e3c7 : fffffa80`04aac000 fffffa80`04ab5e30 fffffa80`04ab5000 00000000`00000000 : tcpip!TcpPreValidatedReceive+0x177
fffff800`00b9be20 fffff880`0165e499 : fffff800`00b9bfa0 fffff880`0176e9a0 fffff800`00b9bfb0 fffffa80`049217b0 : tcpip!IppDeliverListToProtocol+0x97
fffff800`00b9bee0 fffff880`0165e990 : fffffa80`04aac000 fffffa80`049e1860 00000000`00000000 fffff800`00b9bfa0 : tcpip!IppProcessDeliverList+0x59
fffff800`00b9bf50 fffff880`0165d821 : 00000000`0201a8c0 fffffa80`04aac000 fffff880`0176e9a0 00000000`05304301 : tcpip!IppReceiveHeaderBatch+0x231
fffff800`00b9c030 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : tcpip!IpFlcReceivePackets+0x651


STACK_COMMAND:  kb

FOLLOWUP_IP: 
tcpip!ConvertFieldToAddr+2b
fffff880`016e777b 833800          cmp     dword ptr [rax],0

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  tcpip!ConvertFieldToAddr+2b

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: tcpip

IMAGE_NAME:  tcpip.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc26e

FAILURE_BUCKET_ID:  X64_0xD1_tcpip!ConvertFieldToAddr+2b

BUCKET_ID:  X64_0xD1_tcpip!ConvertFieldToAddr+2b

Followup: MachineOwner
---------
The dump showing the D1 error code corrupted. It blames tcpip.sys which is a Microsoft Driver. Usually when tcpip is blamed, the real cause is a third party antivirus or firewall program, an outdated network adapter driver, or a bad network adapter card.

You are running Windows Firewall which should not be a problem. Are you running Windows Defender or are you running Microsoft Security Essentials? If you are running Defender, download an install MSE. MSE will disable defender.

That said, the error code 74 troubles me. You posted earlier that you have not used a registry cleaner nor a tuneup utility. Have you edited the registry using regedit or any registry editor? The error code 74 dump implies there is something wrong with your registry.

At this point, I suggest a repair install: http://www.sevenforums.com/tutorials/3413-repair-install.html
or a clean install: http://www.sevenforums.com/tutorials/1649-clean-install-windows-7-a.html

Read these tutorials carefully and back up your data to another drive before attempting either method. If you have any questions, please post back. Let us know what you decide to do. If you would like, I can get another member of the team to take a look at this thread for a second opinion. That will certainly not hurt my feelings. Two or more sets of eyes are always better than one. :)
 

My Computer

Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ultimate 32 bit
CPU
Intel(R) Pentium(R) 4 CPU 3.00GHz
Motherboard
ASUS P4P800-VM Motherboard Chipset: Intel 865G + ICH5
Memory
2.50 GB RAM
Graphics Card(s)
NVIDIA GeForce 7600 GS
Sound Card
SoundMax Integrated Digital Audio (Chip)
Monitor(s) Displays
ViewSonic VX 1962 wm
Screen Resolution
1680 X 1050
Hard Drives
Seagate Barracuda 7200.10 80 GB
ST380215A ATA Device 18.6 GB
Western Digital "My Book" external hard drive 750 GB
Cooling
Fan based
Keyboard
Microsoft Comfort Curve Keyboard 2000 v10 USB
Mouse
Logitec optic USB
Internet Speed
3.01 Mb/s download 0.64 Mb/s upload
Hi there, thanks for the response.

I'm not using any antivirus at the moment.
I've not edited or changed the registry in anyway.

If it's easy, could you maybe ask another member of the team to have a look at this thread and the logs ? I trust you completely, so please don't think I mean anything bad by asking this, but I do like your suggestion of getting a second opinion, just to understand if there are any other things I should try or do :)

After that, I can try a repair install or a full install, no problem.

Do you think this could maybe be due to failing hardware, such as a HDD or motherboard ? Note the LAN port I am using is built into my motherboard, its not a separate card.

Thank you again !
 

My Computer

Computer Manufacturer/Model Number
Self-built PC assembled from bought parts
OS
Win7 64-bit
CPU
AMD Phenom II X4 Quad Core 955 (Black Edition) 3.20Ghz (AM3)
Motherboard
ASUS Crosshair III Formula AMD 790FX (AM3) PCI-E DDR3
Memory
Corsair Dominator XMS3 4GB (2x2GB) DDR3 16000C9D 9-9-9-24
Graphics Card(s)
XFX ATI Radeon HD 5770 1024MB GDDR5 PCI-E
Sound Card
Creative Soundblaster X-FI Extreme Audio
Monitor(s) Displays
Huyndai W220D 22"
Hard Drives
Drive 1: 128 GB (SATA-II)
Drive 2: 1 TB (Western Digital Cavier Green SATA-II 32MB Cache 7200RPM)
PSU
Thermaltake 700W
Case
Lian Li
Cooling
Artic Cooler Pro 64 (on CPU), 2 intake fans, 3 exit fans
Keyboard
Logitech wireless
Mouse
Logitech wireless
Internet Speed
10 MB/s
That does not insult me at all. I ask for help from other team members frequently. We all want to help the OP as best we can. I have asked for help and that help will come. :)
 

My Computer

Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ultimate 32 bit
CPU
Intel(R) Pentium(R) 4 CPU 3.00GHz
Motherboard
ASUS P4P800-VM Motherboard Chipset: Intel 865G + ICH5
Memory
2.50 GB RAM
Graphics Card(s)
NVIDIA GeForce 7600 GS
Sound Card
SoundMax Integrated Digital Audio (Chip)
Monitor(s) Displays
ViewSonic VX 1962 wm
Screen Resolution
1680 X 1050
Hard Drives
Seagate Barracuda 7200.10 80 GB
ST380215A ATA Device 18.6 GB
Western Digital "My Book" external hard drive 750 GB
Cooling
Fan based
Keyboard
Microsoft Comfort Curve Keyboard 2000 v10 USB
Mouse
Logitec optic USB
Internet Speed
3.01 Mb/s download 0.64 Mb/s upload
Thank you !
 

My Computer

Computer Manufacturer/Model Number
Self-built PC assembled from bought parts
OS
Win7 64-bit
CPU
AMD Phenom II X4 Quad Core 955 (Black Edition) 3.20Ghz (AM3)
Motherboard
ASUS Crosshair III Formula AMD 790FX (AM3) PCI-E DDR3
Memory
Corsair Dominator XMS3 4GB (2x2GB) DDR3 16000C9D 9-9-9-24
Graphics Card(s)
XFX ATI Radeon HD 5770 1024MB GDDR5 PCI-E
Sound Card
Creative Soundblaster X-FI Extreme Audio
Monitor(s) Displays
Huyndai W220D 22"
Hard Drives
Drive 1: 128 GB (SATA-II)
Drive 2: 1 TB (Western Digital Cavier Green SATA-II 32MB Cache 7200RPM)
PSU
Thermaltake 700W
Case
Lian Li
Cooling
Artic Cooler Pro 64 (on CPU), 2 intake fans, 3 exit fans
Keyboard
Logitech wireless
Mouse
Logitech wireless
Internet Speed
10 MB/s
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